I Love Croydon Reviews 

Croydon Council completely ignored genuine vulnerability and failed to demonstrate any meaningful consideration of discretion.

I had already paid for parking before the PCN was issued, entered the correct vehicle registration number, and made a genuine mistake by selecting an adjacent RingGo location on my first visit to the area. There was no attempt to avoid payment.

Instead of carrying out an individual assessment, the Council issued what appeared to be a standard rejection without addressing the key issues I raised. This is not fair, proportionate or customer-focused public service.

One and only blood sucking council in UK. One of the worst council, even after declaring 3 times bankrupt greed to increase their wages in not gone. They always try to find new way to get your hard earn moeny and keep changing the locatioin of no enrty cameras to penalised you without any reason.

No wonder Croydon council has gone bankrupt more than once! They have no moral fibre and take from the old sick and anyone who needs help the most while business who should be taxed and also fined are let off. Parking attendants turn a blind eye to vans and Lorrie’s parked who are clearly on building works but if you parked for one minute without a ticket to grab groceries your get a fine. Unprofessional incompetent and a joke of a council

40 minutes on hold eventually got to talk Linda was nice an helpful but not too happy waiting so long to speak to someone. Used to be able to just walk in and cannot now. Hope things on up now

This is likely the worst council in the South East of the country. They will do everything they can to squeeze money from you and when you report things they will shirk it off. Them going bankrupt multiple times and need to be bailed out by the government says it all. Their greed knows no limits which I'm certain is the reason why Westfield still hasn't happened.

Bad is an understatement, they are rude, try to exploit money from you. From 1 missed payment of £195 within a month they made it £700. They need to be stopped i dont know who is running the council but something has to be done

Pauline card money balance £10 £20 £5 £50

The state of the roads and streets around the shopping centre in Croydon is absolutely disgusting. Everywhere you walk there is rubbish strewn across the streets, the smell of urine and sick hanging in the air, and the whole area looks neglected and filthy. It is honestly shameful.

Croydon Council should be embarrassed that residents and visitors are forced to put up with this every single day. What exactly are we paying council tax for? Even people struggling on benefits are expected to hand over money to the council, only to walk through dirty, stinking streets that look like they have been abandoned.

The town centre has been allowed to rot. Basic street cleaning and maintenance should not be too much to ask. Instead, Croydon looks run-down, uncared for, and completely ignored by the people supposed to be running it.

Residents deserve far better than this disgraceful mess.

Five stars based on help I received from Winston on the phone this morning. I was having issues with accessing my 26/27 bill online despite being an online customer for years. He explained the reason for the issue and advised on how to resolve. All resolved now.
Winston was helpful and listened and advised sensibly and calmly.

I have lived in this area for nerly 15 years and i have noticed they have now been targeting my car and giving me tickets for stupid petty reasons I have had enough of this broke borough do they think that homeowners and people with blue badges should be constantly be targeted by the stupid parking attendants we do not work just to pay parking tickets and the dumbass attendance know our veichles so i definitely belive they have a vendetta. this is shittest borough ever

The council tax is the highest in London, behind two other boroughs that are much more successful. I have heard from people who work there that there is rampant mismanagement, theft within, and that the money from the council tax is used to service their debt, as they are near bankruptcy again.

Council of criminals

croydon council has a history of unscrupulous behaviour. the Fines generated by the un marked traffic restrictions at the end of albion road a known cut through for decades, should be used to hire customer service staff, they removed my 25% tax benefit despite me contacting them and having it all agreed on on recorded calls. ther have no probelm taking money but to provide a sevrice for that money is a fight. they make excuses for failed bin collections. the roads are poorly maintained the traffic light's are still from the 1990's the road marking and road itself leave a lot to be desired. but the council building was rebuilt out of glass with a glass elevator, but staff were using white CRT monitors with an IT infrastructure from the 90s. the council are blatantly stealing money from the people and those responsible should be dealt with instead, the council has declared bankruptcy 3 times since 2020 but manages to still have money for enforcement measures but no for improvement measures

Over £8 for 2h parking on the street. What a disgusting greedy council. Robbing people from the money on every platform. Maybe they should cut them wages and bonuses and try to help people instead take them money for nothing. Sitting behind computer all day thinking what I can do more to take people's money. Disgusting behaviour. Karma will come back.

Rang 3 times just after 9am hoping I will get to speak to someone promptly but was i wrong.
Terrible service ,each time waiting over 15 mins and giving up.
So frustrating, it's they're way of forcing people online.
It should be a choice.

Come to Croydon they said. Exactly near East Croydon station - 2000£ rent for tiny studios where tram bell rings 100 times a day because imb....s jaywalkon on Mickey Mouse zebra cross which in East Croydon is STANDARD behaviour! NO ONE DOES ANYTHING. Everyone thinks that this is normal behaviour. You can't even rest or shut your eyes in tiny studio without the stupid bell going off at some point! Come to East Croydon if you are a fan of dring dring dring dring classroom bell shrilling noise - driving any sane person to a complete MENTAL BREAKDOWN.

I have only lived in this Borough for two months...the worst decision of my life. Since living here I have had to pay out over £600 in traffic fines. Some of the offences that they said I committed was just a black picture, you couldn't even make out my car. Don't even bother trying to contest it as its a waste of time. I have never in all my years of driving (30) received so much as a fine until I moved here. This is the worst place...never mind in England but the whole of Europe to live.Shame on you Croydon Council. You should be proud of being the worst council in the whole of the UK. Wear your crown with pride, as you deserve it!!

Why are we paying for services that don’t exist

I am on assisted bin collection but Croydon council do all they can to not assist.

They’ve changed black bins to communal bins and they are located 500 meters away and I can’t walk

The mp Chris Philp helped me get a black bin again but they say I have a community bin my bin has a padlock

I’ve sent photos so they see my bin they did collect it a couple of times but soon got lazy and stopped

Why are we paying for services that don’t exist?

Fined £80.00 for driving through a residential public road in West Croydon because Croydon council have set it up as a trap to try and raise revenue to pay for their own bankruptcy. I won't be coming back. Truly saddened as I grew up here and we continued for the past 30 years to invest in the place until now.

Getting to this page to give this review and seeing a score of 1.5 actually buttress the experience I just got.
I'm trying to apply for an application, but the process cannot be completed online because their website has hitches. I call the contact number - 020 8726 6000 and have to be in queue for an hour thereabout, the lady who finally picks up talks so rudely, doesn't even listen to the complaint and yet if offering a solution - how will that ever work.
She even hangs up the call ......
This experience is soo irritating, bitter and unprofessional. Wonder how she got a job like this in the first place...very ride human
The score should have been a zero and not 1.....

I live in Croydon for over 10yrs with no Council housing for me, im not even on the waiting list. I am a single mother on benefit and disabled. I have worked 6yrs in a nursing home, completed my msc in nursing but they refused said im disabled. I have asked the council for help financially they refused to help me ive waited 5m and they help refugees. I paid my taxes when I was able to. The Croydon hospital is the worse they casue 2 miscarriages this year and refused medication or treatment. 1 of the worse place to live in. My rents is 1350 Council rent would be 600 fully paid for, they cover 1100 and expect me to fund 250 from uc im struggling with bills, rent arrears god sake. With my health problems and mental health you would think they prioritise people like me. Think again 10yrs waiting and they making excuses. They want you to be homeless and accommodate foreigners I agree with them for being angry and wanting their country BACK!. Lambeth is a better Borough housed my brother within 2 years. I grew up in that Council and moved to this once since going Croydon college for my public health degree. Biggest mistake and regret of my life.