The loyalty levels on this casino are class because they actually hand out real perks like better bonuses and extra spins as you climb. It motivates me to stick around and play more instead of hopping... See more
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My lower deposit cap saved and then disappeared. What annoyed me was that confirmation email and account screen displayed different values. The wording needs to be much clearer for this kind of tool.... See more
The game loaded on desktop and failed on my slow phone. The same account, same Wi-Fi, but mobile just spun until the session timed out. Customer support was still displaying the same old note afterwar... See more
Refreshed it twice, Recently played list: chat asked for the round reference on older Chrome browser that casino history never showed. Bonus screen showed an older status after another refresh.
Company details
Written by the company
✅✅✅ Offre spéciale pour la France : jusqu'à 15 000 € de bonus + 450 tours gratuits 🏆
⚡️⚡️⚡️Pour les nouveaux joueurs qui effectuent leur premier dépôt, un bonus supplémentaire multipliant par 3 tous les bonus et tours gratuits est offert.
Written by the company

Contact info
Paris, France
- info@crown-kingdom.fun
- crown-kingdom.fun
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I put a deposit limit on my account…
I put a deposit limit on my account couple of days ago. It never worked and I only found out when I tried to deposit again and it went through anyway.
My cashback was meant to be 100 dollars…
My cashback was meant to be 100 dollars according to the promotion page. Received 65 instead. Emailed support couple of days ago and still waiting for a proper response.
The transaction from my card last month…
The transaction from my card last month disappeared from the history section. I only noticed when trying to track my spending. Still there in my bank statement though.
Started a bonus round on the slot and…
Started a bonus round on the slot and everything froze. When I refreshed the page it said completed but my balance didnt change. Support just said it settled correctly without explaining anything.
Playing the game went smooth until the…
Playing the game went smooth until the feature round started, then it completely locked up. Reloaded and the round was gone but I got nothing for it.
Tried to use live chat on Saturday…
Tried to use live chat on Saturday evening and waited 45 minutes just to get through. By then I'd already solved my problem myself, so what was the point.
They promised 25 euro cashback on…
They promised 25 euro cashback on losses. When it arrived it was only 10 euro. Asked live chat why and got told to check my terms but didnt actually answer the question.
Live chat on Friday night had me…
Live chat on Friday night had me waiting nearly two hours. The queue counter kept jumping around and I couldnt tell if it was even moving. Ridiculous.
Signed up and they said verify your…
Signed up and they said verify your email. Waited 3 days and nothing arrived. Checked spam folder, nothing there either. Support just kept saying check your inbox.
Got logged out mid-session yesterday…
Got logged out mid-session yesterday without warning. Lost my place in the game and had to start over. Support said it was for security but didnt explain why it happened so suddenly.
Deposited and got a bonus
Deposited and got a bonus, but the actual wagering requirement wasnt clearly stated in the offer. Had to contact support to find out I needed to play through it 35 times before withdrawing.
Got asked to verify my identity with a…
Got asked to verify my identity with a passport scan. Did that. Then couple of days later the same request came through again like nothing happened before.
The registration went through but the…
The registration went through but the confirmation email didnt come through. Spent 20 minutes with support who told me to wait longer, which didnt help tbh.
Bonus was supposed to last two weeks
Bonus was supposed to last two weeks. After 10 days it disappeared from my account without any heads up. Emailed support and they said it was my mistake for not reading the terms.
Won 340 pounds and requested…
Won 340 pounds and requested withdrawal. They paid me 200 first, then said the rest comes in 3-5 days. Nobody told me it would be split like that before I hit submit.
My payout of 580 arrived as two…
My payout of 580 arrived as two separate transfers without any warning. Support didnt explain why when I asked, just said it was normal. Would've appreciated knowing beforehand.
Tried to lower my deposit limit…
Tried to lower my deposit limit yesterday and nothing changed until today. The settings page showed it was updated but my account still let me deposit more.
Put money in my account yesterday and…
Put money in my account yesterday and nothing showed up. The cashier says pending but wont tell me how long pending actually means.
Support responded with a template…
Support responded with a template message about account security, then immediately ended the chat before I could ask what it actually meant. Didnt solve anything tbh.
The withdrawal page showed one timeline…
The withdrawal page showed one timeline when I logged in, then a completely different date after I selected my payment method. No explanation for why the estimates changed between screens.
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