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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its efficient payment system, noting that rewards are processed quickly and reliably. Many people find the user experience enjoyable, appreciating the variety and frequency of available surveys. The website is often described as easy to navigate, contributing to a smooth overall service experience. However, some customers have expressed dissatisfaction with the customer service, citing issues with payment receipt and difficulties in resolving problems. A few other people also felt that the survey process could be frustrating, with frequent rejections or technical glitches that prevent them from completing surveys and receiving rewards.

What people talk about most

Payment

Reviewers highlight positive aspects of payment. Many customers praise the quick and easy payment process,... See more

User experience

People report positive experiences with user experience. Many consumers find the platform enjoyable and... See more

Website

Clients share positive opinions on the website, with many praising it as a great survey site that is quick... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While some reviewers praise the... See more

Based on these reviews

Rated 5 out of 5 stars

Have used this survey site for a few years. Am still very pleased to make a bit of shopping money back from completing their surveys. Customer service personnel are also very helpful.

Rated 5 out of 5 stars

I have been a panel member for a number of years and have really enjoyed giving my opinion on a wide range of products and services. There reward are wide and varied and is easy getting to the payout... See more

Rated 5 out of 5 stars

Crowdology is one of the best survey sites you can use. Plenty of varied surveys although not all I can complete due to age or just not being the right candidate. However all that being said I love th... See more

Rated 5 out of 5 stars

I’ve been a survey panelist for a few years with Crowdology. The surveys are fairly frequent and varied. Once reaching the required amount for a voucher, it’s straightforward to redeem. The voucher is... See more


Company details

  1. Market Researcher

Information provided by various external sources

Want to earn little extra cash? Easy! Just 3 simple steps: sign up, give your opinions and get paid.


Contact info

4.2

Great

TrustScore 4 out of 5

444 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

enjoyable

crowdology always provide lots of interesting surveys and are an enjoyable panel to be a part of

19 July 2024
Rated 4 out of 5 stars

reasons for concern

Most of communications are clean and to the point sadly you have a tendancy to register some items that are not relevant to me and blow me out

7 July 2024
Crowdology logo

Reply from Crowdology

Thanks for the great review!

Rated 5 out of 5 stars

Great survey site

Great survey site. Regular surveys delivered, which are easy to complete and very interesting and enjoyable. Rewards are paid quickly and there is a good selection of payment options to suit your individual needs.
I have experienced technical issues in the past, but this was resolved really effectively with great support from the tech team.

11 July 2024
Crowdology logo

Reply from Crowdology

Great, thanks for the 5* review!!

Rated 1 out of 5 stars

Scamers.scammers

Scamers.scammers, extorting data. They block accounts and do not pay money

10 July 2024
Unprompted review
Crowdology logo

Reply from Crowdology

Hi Monika,
Unfortunately you have refused to provide any further information about your review and therefore we're unable to investigate this issue for you.
Regards
Caroline

Rated 5 out of 5 stars

Very nice people to deal with…

Very nice people to deal with especially the support team who have always found a solution to some problems that needed to be dealt with.

25 June 2024
Crowdology logo

Reply from Crowdology

I'll pass your positive comments onto the support team, thank you!
Caroline

Rated 3 out of 5 stars

I rarely get surveys that I can…

I rarely get surveys that I can complete. I get this one just now. I’m 70. It asks do I work, what dept, etc. I have filled in my profile. Surely with my age and retired I shouldn’t be receiving any of work related surveys

10 July 2024
Rated 5 out of 5 stars

Enjoyable Surveys!

I have been with Crowdology for seven happy years and completed a variety of surveys ie 2200 in total.The Crowdology staff like Anjali Waid could not be more pleasant, helpful, expert and sympathetic.In all those enjoyable years the only bump in the road, as others have found, is when CINT challenge a survey and delay payment.

4 July 2024
Unprompted review
Crowdology logo

Reply from Crowdology

Thanks for the great review!

Rated 3 out of 5 stars

Recently used Crowdology and had…

Recently used Crowdology and had payouts without issue. However can’t login at moment.

1 July 2024
Unprompted review
Crowdology logo

Reply from Crowdology

2/7/24
Thanks for contacting me and I'm glad the validation link has worked.
Regards
Caroline

2/7/24
Hi,
You will need to validate your account, please contact me directly and I will send a link for you to do this.
caroline.knowles@savanta.com
Regards
Caroline

Rated 1 out of 5 stars

I am still waiting for Crowdology to…

I am still waiting for Crowdology to provide a working and useable link as promised in their reply to my last review. Although I have written a number of times to the support team they continue to ignore my emails. If this can not be resolved please pay me what it owed.

Crowdology is very keen to be seen to respond, and say that money has been paid and that a new link is being sent. So on 25 June there has been no communication whatsoever, no new link and no attempt to do anything helpful. The payment in March was made because of the comments I made on Trustpilot and it is the subsequent money that is owed that there is no mention of. Come on Crowdology - stop ignoring emails sent to your support system, and start focusing on the people you need to carry out your business. What I said is if you insist on keeping me off your site then pay me what is owed (even though it doesn't met your minimum payout requirement) or get me back in to a properly working system instead of continuing to exclude me.

14 June 2024
Unprompted review
Crowdology logo

Reply from Crowdology

2/7/24
Hello,
I can see that yesterday 1st July your successfully completed a survey and received £1.44 credit on your account yesterday:
Points From Survey 1.44 GBP 2024-07-01. You now have £5.20 available to cash out on your account.
Regards
Caroline


18/6/24
Hello,
The last payment requested was: 19th March, which is showing as a success:
10.00 GBP 2024-03-19 15:29 Panel payment Success Tremendous GBP
I have also just sent you a validation link to the email address you have provided.
Many thanks
Caroline

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