Have used this survey site for a few years. Am still very pleased to make a bit of shopping money back from completing their surveys. Customer service personnel are also very helpful.
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United States
- crowdology.com
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No payout
I have always used Crowdology without any issues. However this time I needed to cash out to pay a bill and I have never received payment. I worked for hours on surveys to build up my funds and then my cash never arrived in my PayPal as it usually does. I’ve contacted them twice since then, to which I’ve had no reply. They have just decided to close my account and not give any answer or the money they owe me. Only a month ago I would have said their great, now I say avoid this company
Update: They have said that conveniently my account has been terminated after a comprehensive review. I along with many other users have seemingly had this problem with crowdology as soon as you need to cash out. I’m a university student, worker and carer so I do surveys for the only few hours I have in the evenings to help pay my bills. You will spend hours doing surveys for no payout. AVOID, Scamming activity

Reply from Crowdology
Quickly responded when I had a…
Quickly responded when I had a query.They dealt with it straight away.Thanks👍
Quick response in answering question
Caroline was very friendly and helpful in making sure I received the November bonus payment.
What a bonus!
Was offered a bonus for carrying out surveys in November. Received email at end of month, asking if I had received the bonus and offering to chase it up for me if I had not. Money came through two days later.
Exceeded expectation
Immediate responses with explanations and prompt resolution. Could not have been bettered!
Dealt with my query in a prompt &…
Dealt with my query in a prompt & professional manner
5 star customer service
Excellent customer service.
The issue was dealt with quickly and I was updated at regular intervals.
Thank you
Problems with my account speedily…
Problems with my account speedily solved by Caroline. Thanks!
Very quick and good response to a query…
Very quick and good response to a query I had, and it was all done in a nice and pleasant way
Helpful
Helped quickly very apologetic explained the issue and resolved the issue no problem . Highly recommend
Excellent customer support
The support I received from Crowdology in respect of my query was timely and considered. They could not have done more to help me and I am more than satisfied with their response. Excellent level of customer service provided, well done Crowdology.
Had an issue with payment and Caroline…
Had an issue with payment and Caroline gave excellent customer service. Gave a prompt response and fixed the issue immediately!
Been with Crowdology for a while now…
Been with Crowdology for a while now and enjoy the surveys and the incentives they give.
I recently had a query and this was dealt with quickly and efficiently with a positive outcome.
5 star service
Fast replies and quick resolution to a…
Fast replies and quick resolution to a minor problem. very happy with this!
Payment Query
I had an issue with a bonus payment and emailed crowdology with an expected reply of 5 days. I was pleasantly surprised to receive a reply within a couple of hours from a lady called Caroline. She was extremely helpful and explained everything. She promised to get back to me today and did and query resolved. It’s great to have someone who does what they say they will. Well done Caroline
So helpful and polite
Super service!!
Crowdology gave a November Bonus for all completed surveys earning more than £5 & sent email to advise date of payment. In the event of non payment by stated date asked to advise Crowdology. No payment received by due date so emailed & Caroline sorted payment so promptly bearing in mind there must have been a lot of failed payments.
Customer service
Very quick response to query asked. Great customer support.
Prompt response to raised query
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