CROÍA Jewellery Reviews 22

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

10/10 customer service, so kind and helpful and resolved the issue within a few minutes 🥰🥰!!! I can’t praise enough xxx

Company replied

Rated 1 out of 5 stars

Awful customer service. Took them 2 weeks to send to me by which date the event was over. I told them not to post and refund but they sent anyway and now will not refund the unopened and untouched ear... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the mini dome earrings, absolutely love these earrings! They’re wonderfully comfortable—so lightweight that my ears never felt sore, even after wearing them all day. The quality... See more

Rated 5 out of 5 stars

I emailed customer service about a piece of their jewellery and they responded so quickly and were so lovely and eager to help.

Company replied

4.3

Excellent

TrustScore 4.5 out of 5

22 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

10/10 customer service

10/10 customer service, so kind and helpful and resolved the issue within a few minutes 🥰🥰!!! I can’t praise enough xxx

23 June 2026
Unprompted review
CROÍA Jewellery logo

Reply from CROÍA Jewellery

Thank you so much for your kind words! We’re delighted we could resolve everything for you so quickly. It was a pleasure helping you, and we truly appreciate your support. We hope you love your CROÍA pieces! ✨

Rated 5 out of 5 stars

customer service

I emailed customer service about a piece of their jewellery and they responded so quickly and were so lovely and eager to help.

15 June 2026
Unprompted review
CROÍA Jewellery logo

Reply from CROÍA Jewellery

Thank you so much for your kind words! We’re delighted we could resolve everything for you so quickly. It was a pleasure helping you, and we truly appreciate your support. We hope you love your pieces! ✨

Rated 1 out of 5 stars

Awful customer service

Awful customer service. Took them 2 weeks to send to me by which date the event was over. I told them not to post and refund but they sent anyway and now will not refund the unopened and untouched earrings I bought.

10 June 2026
Unprompted review
CROÍA Jewellery logo

Reply from CROÍA Jewellery

Hi Melissa,

We’re sorry to hear you’re disappointed with your experience. We completely understand how frustrating it is when an order doesn’t arrive in time for an important event.

Your order had already entered our dispatch process when we received your request to cancel it, so unfortunately we were unable to stop it from being shipped.

We appreciate your feedback and are sorry that we couldn’t provide the outcome you were hoping for. If there’s anything further we can assist you with, please don’t hesitate to get in touch with our customer care team.

Rated 5 out of 5 stars

The absolute best

The absolute best! Have been ordering from Croía for years. I wear my necklace every single day including in water and it has never tarnished and still looks brand new, I have it over a year. Everything about the brand is perfection

3 March 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING ❤️‍🔥

The best affordable tarnish free jewellery!! Such luxurious pieces, feel like an IT girl when I wear them🤍 Amazing brand with gorgeous girls that work behind the scenes, with stunning attention to detail!!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Gold knot earrings

Got my gold knot earrings in December and wear them everyday yet they are still in perfect condition.I found it so hard to find jewellery that don’t rust and now I finally have have found everyday staples.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful high quality jewellery

I absolutely love Croía! I have been purchasing pieces from them the last few years and have built up a lovely collection. I wear Croía everyday and because of this I especially love the tarnish free aspect! From the packaging to the jewellery itself, everything feels thoughtfully designed.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

High quality pieces

High quality pieces! Love their pieces, highly recommend ❤️

19 March 2026
Unprompted review
CROÍA Jewellery logo

Reply from CROÍA Jewellery

Hey Amy, thanks so much taking time to leave us such a lovely review. We appreciate your support x

Rated 5 out of 5 stars

Jewlery always in perfect conditon

Packaging is very aesthetically pleasing and shipping is always very quick, I have purchased 3 of the hoop earrings from the capsule collection and of course they never fail - my favourite pieces of jewlery by far! X

20 February 2026
Unprompted review
CROÍA Jewellery logo

Reply from CROÍA Jewellery

Hey Maddison, thanks so much taking time to leave us such a lovely review. We appreciate your support x

Rated 5 out of 5 stars

Gorgeous jewelry

I love all my jewelry from
Croía. They don’t tarnish and I wear them 24/7. I love my clover necklace and chunky bangle so much and they can be dressed up or down really easily!!

19 March 2026
Unprompted review
CROÍA Jewellery logo

Reply from CROÍA Jewellery

Hey Laura, thanks so much taking time to leave us such a lovely review. We appreciate your support x

Rated 5 out of 5 stars

I recently purchased the mini dome…

I recently purchased the mini dome earrings, absolutely love these earrings! They’re wonderfully comfortable—so lightweight that my ears never felt sore, even after wearing them all day. The quality is fantastic too; they never tarnished or lost their shine. They’re chic, stylish, and add the perfect touch of cool elegance to any outfit. Truly fabulous earrings from an amazing Irish, female business.
Will definitely be purchasing from Croia jewelry again

22 October 2025
Unprompted review

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