Croft Drainage Solutions Reviews 15

TrustScore 4.5 out of 5

4.5

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Company details

  1. Plumber

Information provided by various external sources

We are a family business offering experienced and professional drainage solutions across Lincolnshire and Notts, covering Market Rasen, Caistor & Brigg. We pride ourselves on delivering the most appropriate, sustainable solution. We are available 24/7, 365 days a year for our customers. Offering free advice to individuals on their current system, how to improve its performance and the design of new systems.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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Rated 5 out of 5 stars

Excellent brilliant reliable trustworthy honest

Should you hire this company ? YES
Are they reliable and honest and professional ? YES
Are they reasonable priced and do the job as and when they say ? YES
Is their customer service excellent ? YES

I have waited a while before I posted feedback because after having very very bad experiences with tradesman in the past I wanted to make sure all was Oks. Ben fitted a new septic waste tank after the one I had fitted by someone else two years previous had been done badly. I can not strongly recommended this company enough. They did a brilliant job.
Ben was smashing and nothing is too much trouble for them. There are so many bad tradesmen out there and I have suffered terrible with them but so pleased I found Croft drainage. Everything they said was true and honest. They do not rip you off or tell you lies like many.
If you are reading this review to see if to hire this firm then I can say yes.
Thank you Ben and team.

27 November 2020
Rated 5 out of 5 stars

A professional company from survey to…

A professional company from survey to completion. Honest and reliable with excellent customer service. Very competitive pricing and very tidy work. Excellent product knowledge and careful planning to suit the customer needs. I would highly recommend this company and would hire them again.
Thank you Croft Drainage Solutions.

7 June 2020
Unprompted review
Rated 5 out of 5 stars

Awesome job

You always worry when engaging new tradespople, especially when drainage and septic tanks are involved.

But .... I needn't have worried, Croft Drainage were one of the honest and most professional companies I have used in a long time.

Considering the recent water damage in Lincolnshire, they attended swiftly, got the quote over very quickly, turned up on the day they said and completed the job without fuss or mess and on budget.

If I say many more positive things you will think they have paid me to write this, but the fact is I have been burned by dodgy workmen in the past and I cannot praise Ben and his team more highly.

Thanks guys - awesome job.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, they turned up on time, worked through bad weather and still did a quality job with installing my domestic treatment plant.
Very pleased.

18 November 2019
Unprompted review
Rated 5 out of 5 stars

I would recommend this company to…

I would recommend this company to anyone requiring a high quality solution to their drainage problem. They were problem solvers from the outset to the finish of the job. They attended to the timescale agreed, worked efficiently and with good humour, and all the garden and paths were returned to a pristine state. Their attention to detail, including the rebuilding of a wall to conservation standards, was excellent. Altogether a good professional experience and a job well done.

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Domestic Sewage Treatment Plant

The job was to replace an old septic tank with a domestic sewage treatment plant (to comply with new effluent regulations). Croft Drainage Solutions and Ben Usher came with a strong recommendation from someone we know and trust. Ben visited to survey the site and provided a firm quote for the project. A date was agreed and Ben and his team arrived on time. They carried out the work in a very efficient and professional manner, advising us on the best option for vehicle access in order to minimise disruption and mess. During the excavation work and the installing of the new plant, Ben kept us fully informed throughout the process and his team ensured the ground above and around the new tank was carefully reinstated afterwards. We are very pleased with the new installation which is surprisingly unobtrusive (with just two access hatches visible). In conclusion, a job very well done, and with the minimum of fuss. As a result, we are happy to recommend Croft Drainage Solutions.

6 July 2019
Unprompted review
Rated 5 out of 5 stars

Really happy with the service we…

Really happy with the service we received from Croft Drainage, prompt and reliable initial visit, very reasonable quote for an on-going issue in a specialist listed building and quick to supply report and invoice.
Would have no hesitation in recommending Croft Drainage and Ben Usher.

1 August 2018
Unprompted review
Rated 5 out of 5 stars

Fast

Fast , efficient and extremely helpful service . Top of my list in the future. Thank you

22 July 2018
Unprompted review
Rated 5 out of 5 stars

Mini Sewage Treatment Plant installation.

From the initial site visit to completion of the installation we were very satisfied with the service we received. Ben communicated very well during the installation regarding the organising of other contractors and progress of the installation itself. Other family members and neighbours commented on how organised and clean the team worked considering our property sits on a communal driveway. We felt we received a very thorough service and would happily recommend Croft Drainage Solutions to friends and family.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Very Straightforward, Honest & Reliable Service

Really pleased with the service from Ben and colleagues at Croft Drainage.

I was unsure of our options for non-mains drainage solutions and I encountered all sorts of cowboys out there when I was ringing around.

Ben is very knowledgeable and clearly explained all the options and estimated costs. He then provided helpful material for building control approval which kept us on the right side of the law. The team turned up to install when they said they would, the installation was straightforward and the guys left the site clean and tidy.

Very straightforward and highly recommended.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

An absolute pleasure to deal with from start to finish. Nothing too much trouble. Good friendly advice, competitively priced and the installation team were very professional, highly competent and helpful throughout. Wouldn’t hesitate in recommending them.

19 July 2018
Unprompted review

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