Crochetpark Reviews 228

After reading some of the negative reviews I was worried that I had made a mistake in purchasing.

I needn't have worried, my package arrived this morning (22.01.26) Beautifully packaged, I opened carefully and was delighted with the contents. All excellent quality, I am looking forward to starting this project.

Hearthside Rainbow Blanket Kit, it arrived a lot quicker than I was expecting. I crochet a lot so Im using my own hook as the ones provided aren’t as good. Working on it now, it’s a very basic pattern so don’t need the tutorial (it’s just a big granny square) I took a star off as the yarn is poorly spun in quite a few places and I’ve had to rejoin some sections as the joins aren’t great either, but it is pretty and I’m looking forward to the finished product

This was so much fun! It’s also the perfect size purse! I cannot recommend this crochet project enough! The video made this kit so accessible. I love that everything you need comes in one box. I cannot wait to get another kit!

I bought a kit to crochet a bag, it included 2 x balls of yarn. One of them was lots of off cuts tied together. I emailed them and they said if I left them a review on Facebook I could have a discount. I left a review and they said they couldn’t see it and that I also had to leave one on Trustpilot before I could have my discount. Despite me emailing a screenshot of the Facebook review twice, they are no longer responding to my emails so I don’t believe I would have ever received the discount. I don’t think it’s right for a company to bribe people into leaving them good reviews, and I can only presume that this is how they have good reviews. If goods are faulty it should be rectified by the company without bribery.

Bought the granny Bag Crochet kit and was pleasantly surprised when it arrived. Everything was contained in neat packages and it was very well presented. The yarn looked like great quality with a subtle sheen to it.

Initially I wasn't impressed with the booklet instructions as I found them a little confusing. The video tutorial went too fast but I am an experienced crocheter so I soon figured out the pattern. Once I got into the rhythm the bag was surprisingly easy although it took a few evenings to complete. Inserting the handle and finishing the project was really easy.

All in all this was a very pleasurable project and the fact that everything is included for completion was a huge bonus.

For recommendation I would suggest that the hooks included are too flimsy for the purpose as the yarn is thick and made the silicone handle keep sliding out. A bamboo hook might be better. Also improving the video tutorial by slowing down at the tricky parts of the pattern. I would definitely buy from them again though and I'm delighted with my little bag.

I ordered a black crochet kit but was sent green. I emailed the company and they sent me replacement cotton. Can't wait to start my project.

Ordered and received the Hearthside blanket kit. Beautiful presentation. Very pretty box, sealed until I opened it. Wonderful contents arranged so pretty.
Everything I need to make the blanket is in the box. Yarn very soft, I cannot wait to start this project. I just love it!
Thank You!

I was so impressed with the first bag kit I ordered, with its presentation and easy video instructions ( I’ve never crocheted before) I ordered 2 different bag kits. As with the first kit the boxes are presented beautifully with everything you need to make the bags. I’m hoping the instructions for these are as simple to follow as before. Delivery is a little slow as the kits are being delivered internationally so allow a little more time. Only one of my kits arrived within 10 days but the second didn’t arrive after 18 days I contacted customer support who responded within 24 hours, however in the meantime the kit arrived.

I’m on my 8th order now and love receiving the fab boxes. Everything you need is in the box to make fabulous bags. Lots of choices on the website and easy to navigate. So much more appreciated that you have made the gift than buying a bag out a shop!
Customer service is great and very helpful. Can’t wait to start on my next bag.

I am about to start the kit. The product/yarn looks like it will be easy to work with (I am intermediate/advanced crochet), and all of the items included are of good quality. Purchased this purse kit to make for a gift. I only had one problem that was resolved by support person - the paper instructions included in my kit were for a different model.

Love the easy step-by-step tutorial with clear descriptions. Also, the yarn is smooth and beautiful and easy to work with.

Never got goods tell me they lost alot been a month no refund . Never use again hope credit card sorts for me

I purchased the multicolored blanket to crochet. When opening the package there was a toxic smell that hit me, the yarn smelled like chemicals. I have written 3 messages to customer service asking them for the fiber content and telling them it smells toxic. There response is always the same its 30%cotton and very safe. I've asked what the other 70% is and they don't know. I have said I want to return it but they wont say they will pay for shipping. I've asked for my money back and no response. Unbelievable that a company that sells yarn cannot tell me what their yarn is made from or treated with. Do not buy from this company!

My first order was a triumph and absolutely loved it. Received two more bags to crochet and over the moon with them. Slight problem with a couple of missing items from one of the bags, one email and it was dealt with promptly by Terry and missing items sent immediately. Love this company

Took a bit of time to get here but the kit is well worth the wait

I thought the instructions were really easy, yet the video was really good

Only 1 item received, after 3 weeks. There are no instructions and the link on the website doesn't work. No response from customer service. Hopefully the other items arrive and I can find a bag pattern. Items that I have received are nice.

Parcel marked as delivered, but never arrived. They got the address wrong, despite being emailed to advise them of the correct address before delivery. Company won’t replace or offer a refund. Very poor service.

The incorrect bag was sent to me, despite emailing, messaging through Instagram and using WhatsApp (their number is in Kowloon, Hong Kong), I have had no response from them. Seems they want your money, but no customer service.
If I have heard nothing in the next couple of weeks (to allow for Xmas and New Year) I will raise a dispute with my bank. I read on Instagram how 'great' their customer service was, I'm beginning to realise that these reviews are probably all fake, how disappointing

Really happy with the bag kit. Very nice presentation. Easy clear instructions online. I was missing one
hoop but custimer service responded straightaway and promised to despatch a replacement.