Crib Goch Outdoor logo
Visit website

Crib Goch Outdoor Reviews 391

•
TrustScore 5 out of 5

4.8

Outdoor Clothing and Equipment Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and knowledge of the staff. Many people appreciate the competitive pricing and the quality of the products, finding them to be exactly as described and meeting their expectations. The ordering process is frequently noted as easy and user-friendly, with a good range of products available. People also frequently commend the fast and efficient delivery service, with many orders arriving quicker than expected. However, some customers experienced issues with sizing, finding certain items to be either too large or too small, or that the sizing guide was inaccurate. A few other people also felt that the quality of some products did not meet their expectations for the price.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their great quality, reasonable... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and speedy... See more

Price

Clients share positive opinions on price, consistently finding products to be well-priced, competitive, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the exceptional and prompt... See more

Order

Customers consistently note positive experiences with order processing. Many reviewers praise the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my Paramo jacket today and have been communicating with Dylan last few weeks to gain some advise and his knowledge of the items he sells. Absolutely great service today from Dylan and his staff,... See more

Company replied

Rated 5 out of 5 stars

I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently out... See more

Rated 5 out of 5 stars

The parcel was delivered on time. Unfortunately the size was wrong although this was my mistake, I contacted the supplier and they were very good and understanding they told me to send the parcel bac... See more

Rated 5 out of 5 stars

Shawn provided us with excellent service at their store in llanberris. He was so helpful, knowledgeable and thorough. The trail shoes and back pack that we bought fit well and improved the comfort o... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Running Store

Written by the company

Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)

Contact info

4.8

Excellent

TrustScore 5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Friendly and helpful staff and excellent service.

I wanted a Buffalo Parka but was unsure about the sizing. I have a Special 6 shirt in size 42 but it now feels a bit snug and my preference was the blue colour which was only available in 44. Thankfully a member of staff measured it for me and I decided it would be too big. So I ordered these 42 in black and it fits just right, enough space to move freely but not baggy. It is so much lighter than other parkas and you don’t feel like a Michelin man. It’s also nice that it is a British firm and made in Britain, that probably means they are more expensive but at least you know the quality will be consistently high. Thank you for the help I received ( sadly I have forgotten his name ) and the swift delivery. I haven’t worn the parka outside yet, sadly the weather has changed so I will have to wait for the next cold spell - which I am now looking forward to.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Product knowledge is consistently outstanding!!

I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently outstanding. They truly understand the needs of runners and always go above and beyond to help. As an ultra runner, this is hands down my go-to shop. Diolch / Thank you, Crib Goch.

8 January 2026
Unprompted review
Rated 4 out of 5 stars

Han Wag boots

Great service, really good communication
Can’t give 5 stars as courier just chucked the parcel over the side gate and I wasn’t notified for hours until I got home(appreciate this is out of your control)

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Keela munro jacket

Very competitive price compared to other retailers, sizing was perfect, xl for 47" chest. Very fast delivery. Very pleased with the jacket, used it 4 times already. Superb jacket.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Always the best prices and quick delivery. Also handy that a physical shop exists when anything last minute needed in the mountains.

26 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look