I honestly hesitated joining the intelligence program at first, but don't regret doing it at all. The advanced search engine and access to owner info gave me the edge i needed to purchase me next... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Crexi
Written by the company
Contact info
Los Angeles, CA, United States
- 888.273.0423
- support@crexi.com
- crexi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lots of good information and willing to…
Lots of good information and willing to answer all my questions.
Great information that is available…
Great information that is available with Pro membership
With the need to be proficient in…
With the need to be proficient in Crexi, I reached out via "contact us" for help. I was fortunate to be connected with Isa Reyes. With great patience and professionalism, in about 30 minutes, comps, listings and property searches became easy. Isa is absolutely amazing; I am so grateful for her and Crexi!
Great Platform for Commercial Real Estate
Crexi has been a great platform for me as a commercial real estate agent. It makes searching, listing, and marketing properties easy. The platform saves time and improves deal flow. Their customer support team is also responsive and helpful!
Unauthorized Charges and subscription
I recently discovered unauthorized charges on my Visa card.
I had been using Crexi.com ( a commercial real estate search engine) that offers a free membership and two premium memberships. At the beginning of 2023, I decided to upgrade to the $99/month to-month membership to search for a property. In October 2023, I successfully found the commercial property and deactivated the premium membership since I no longer needed Crexi’s services. However, instead of canceling all the charges on my credit card, Crexi continued to charge me $262.94 per month, resulting in a total of $4,223.04 in unauthorized charges. I never approved the 262.94 dollar subscription but since I did not need the service I did not look at my credit cards charges till the end of the year when I was doing my accounting.
So far so good
Super helpful
Super helpful! Crexi team has been quick to answer my questions with my listings. Already received some leads from the site!!
One on One training was GREAT!
Had a one on one training with Kat and she was exactly what we needed! Thanks so much!
Trisha Bush was amazing
Trisha Bush was amazing. She was always available to answer my questions and ease any concerns. She has a great work ethic. Thank you so much for all your hard work Mrs Trisha.
Diana was quite patient and extremely…
Diana was quite patient and extremely helpful.
Fantastic !
Fantastic !! Angelo is excellent in taking his time to explain and teach !!
Crexi
I do love the platform and feel it has an abundance of useful tools. My experience with the sales team and zoom training is less than desirable. Sales who said I could reach out any time has not responded and his voice mailbox is full. I expressed my concern to the trainer, on not being able to get a hold of anyone and she was indifferent. The training is very canned and after 15 minutes she was ready to be done.
Seamless Experience with Professional Support from Crexi
The Crexi team demonstrated exceptional professionalism throughout the entire process. They made adding listings seamless and ensured that I had a clear understanding of how to navigate and utilize the site effectively. Their support made the entire experience smooth and hassle-free.
Jessica gave me the most pleasant and…
Jessica gave me the most pleasant and helpful experience I could ask for. HER PROFESSIONALISM AND KNOLEDGWE IS EXCEPTIONAL! More people like Jessica are needed in this profession. I REQUEST ONLY JESSICA DUNPHY WILL BE REPRASANTIVE WITH CREXI AS LONG AS I WILL BE YOUR CLIENT!PLEASE LET JESSICA KNOW HOW MUCH I APPRECIATE HER!
Love Anna
Love Anna! For us “older” realtors, please slow down during the OnBoarding call. Also, if the zoom call is recorded, could you please send the recording to us old folks? Would be greatly appreciated. Thank you.
Good platform , tricky way to enroll
The platform is good and provides enough information so you can expand your business. It is worthy if you have several listings to take advantage of the marketing. If you only have a few listings, may not be good for you . BE AWARE, the sales people will treat you like royalty but make sure you remember the expiration date of your agreement as it will automatically renew and they will deny cancellation, so you will be stuck for the remainder of your subscription
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








