Crest self storage  Reviews 

76
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The staff were Helpful and polite with every request or query. The facilities easy to use and secure. First class service.

Company replied

Rated 5 out of 5 stars

Super friendly staff, round the clock access, facilities are kept at a cool, dry temperature. Toilet facilities there as well which are handy if you are making a long round trip. An issue cropped up... See more

Company replied

Rated 5 out of 5 stars

Such an easy well organised process , Booking was easy , storage area and units were very clean , totally secure put my mind completely at rest., I used my storage unit for 2 months ,worth every penny... See more

Company replied

Rated 5 out of 5 stars

Used Crest Storage on and off over about 5 years following a House move. Always found the staff extremely helpful and friendly. Gradually downsized storage required and staff were really flexible givi... See more

Company replied

Company details

  1. Self-Storage Facility

Written by the company

Crest Self Storage, based in Stirling, is your local, family-founded storage solution. If you are new to self storage or new to Crest Self Storage in Stirling, don't worry! We are always ready and eager to help you with any questions that you have. Contact us by phone, email or visit in store. Why Choose Crest Self Storage? Customer-Centric Approach: Whether you're new to self-storage or a familiar face at Crest Self Storage, our dedicated team is always ready to assist. Contact us through phone, email, or visit our store, and experience the support you deserve. 24/7 Access: Enjoy the convenience of a 24/7 access storage facility. Manage your belongings on your terms, giving you the flexibility you need. Versatile Storage Solutions: Our storage centre in the heart of Scotland caters to both personal and business customers. Choose from a range of storage units, from 9 sq ft to 175 sq ft rooms, providing flexible options for all your storage requirements. Top-tier Security: Your security is our utmost priority. Benefit from 24-hour CCTV surveillance, burglar alarms, and smoke detectors. Each storage unit is individually alarmed, and you have the control to lock it with your padlock.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.7

All reviews

(76)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and great staff

Great service and great staff. Always helpful and always willing to help extend our unit. Lots of size options available as well. Would recommend

20 August 2025
Unprompted review
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Reply from Crest self storage

Hi, thanks very much for your kind review. Kind Regards, the Crest Self Storage Team

Rated 5 out of 5 stars

Genuinely really happy with the service…

Genuinely really happy with the service that Crest Self Storage had provided. Quick and easy to use, excellent customer service. Happy to recommend to anyone.

16 July 2025
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Reply from Crest self storage

Hi, thanks very much for your kind review. Kind Regards, the Crest Self Storage Team

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with. Responded quickly to any queries.
Building is well maintained and it’s very easy to use their systems.
Staff all very helpful, polite and cheerful.
All round good experience!

28 May 2025
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Reply from Crest self storage

Hi, thanks very much for your kind review. Kind Regards, the Crest Self Storage Team

Rated 5 out of 5 stars

"Fantastic service from Crest Storage!

Fantastic service from Crest Storage! As a pipe band, our equipment is precious to us, and they've taken great care of it.
Secure, reliable, and convenient storage solutions. Highly recommended for anyone needing trustworthy storage. Thanks, Crest Storage!"

9 June 2025
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi, thanks very much for your kind review. Kind Regards, the Crest Self Storage Team

Rated 5 out of 5 stars

Excellent facility

This is a very well located and well appointed storage facility which was ideal for our needs while our house was being extended. The secure access, cleanliness and ease of use was excellent and made better still by friendly and helpful staff.

I’ve not used a storage facility before, put off by thinking it would be both expensive and a bit sketchy. My experience at Crest was excellent and I wouldn’t hesitate to use again and recommend to others.

9 June 2025
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Thanks very much for your kind review we appreciate the feedback

Rated 4 out of 5 stars

Simple and convenient

Simple. Quick. Convenient and friendly staff. The only room for improvement is the website. It is confusing and information was not easy to find so I rather came in person

30 May 2025
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Reply from Crest self storage

Hi, thank you for your feedback. Kind Regards, The Crest Self Storage Team.

Rated 5 out of 5 stars

Easy, Affordable, Accessible

Many different sized units to choose from. We opted for a larger unit that was perfect for our house moving needs. It was reasonably affordable and easy 24 hour access takes the stress out of things. Highly recommend Crest Storage.

Thanks again for playing a part in making our house move so easy.

25 May 2025
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi, thank you for your review. We are happy to have taken some of the stress out of your house move and appreciate your recommendation. All the best in your new home. Kind Regards, The Crest Self Storage Team.

Rated 5 out of 5 stars

Great facility and staff

Super friendly staff, round the clock access, facilities are kept at a cool, dry temperature. Toilet facilities there as well which are handy if you are making a long round trip. An issue cropped up near the end of my stay and the system kept locking me out but the staff worked hard to maintain my access as much as possible. Issues happen, it’s how you react that counts and Crest did great. I’ll definitely use them again and would recommend to everyone for both short and long term needs!

29 April 2025
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi Alex, thank you very much for the kind review. We're so pleased to hear that you found our staff friendly and our facilities convenient and well-maintained. We really appreciate your understanding regarding the access issue and are glad we could resolve it quickly for you. We look forward to welcoming you back in the future. Kind Regards, The Crest Self Storage Team.

Rated 5 out of 5 stars

Great Storage Facility

Used Crest for several years -good service and an excellent facility

13 February 2025
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Reply from Crest self storage

Hi Norman, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Very valuable service

Reception staff very welcoming, friendly and knowledgeable. The storage facilities are clean, secure and accessible. A valuable service!

10 February 2025
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi Simon, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Clean, Well organised and Secure

Such an easy well organised process , Booking was easy , storage area and units were very clean , totally secure put my mind completely at rest., I used my storage unit for 2 months ,worth every penny ! Staff were lovely and helpful would definitely recommend. I will be a returning customer

29 January 2025
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi Karen, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Good units

Good units, dry and reassuring security.

16 January 2025
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Reply from Crest self storage

Hi Matt, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Office staff approachable and helpful

Office staff approachable and helpful. I had a unit hired for over 5 years. Access was 24hrs using the keypad - easy to use. The premises were always nice and clean. Would recommend Crest and definitely use again.

31 October 2024
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Reply from Crest self storage

Hi Valerie, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Clean

Clean, dry, easily accessible and secure

4 November 2024
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Reply from Crest self storage

Hi, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

First class facilities, service and staff!

I signed up with Crest a few months ago, and have been a frequent visitor to my units ever since. The facilities on offer are first rate, as is the service - the staff I've dealt with have been highly professional and incredibly helpful. I haven't had a single problem with parking, access or any other aspect, and I'll happily continue to use Crest for as long as needed. Highly recommended.

27 October 2024
Unprompted review
Crest self storage  logo

Reply from Crest self storage

Hi Tom, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Excellent

I was pleased with their service from the day we registered. Staff were polite and helpful. They were also quick to attend when we had an issue at night when no staff were on duty.

1 October 2024
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Reply from Crest self storage

Hi Lisa, thank you very much for the kind review. Kind Regards, the Crest Self Storage Team.

Rated 5 out of 5 stars

Good customer service

Stuffs were willing to help when I had questions in person and online. I could easily continue my renting even when I was not in Stirling

19 September 2024
Crest self storage  logo

Reply from Crest self storage

Hi Eric, thank you very much for the kind review. Kind regards, the Crest Self Storage Team.

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