Credit Saint Reviews 747

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers had a great experience with this company. Many customers praise the staff for being patient, knowledgeable, and helpful, guiding them through processes and answering all their questions. People appreciate the detailed efforts and clear advice provided, making them feel understood and supported during sensitive situations. The customer service is frequently highlighted as excellent, with many feeling fantastic after their interactions. However, some people were dissatisfied with the service, reporting no improvement in their credit scores or removal of negative marks, despite paying for several months. A few other people also felt that the company did not honor its money-back guarantee, citing issues with refund policies and rude customer service when trying to resolve billing discrepancies.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting being charged for services that yielded no... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction, citing... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising representatives for being... See more

Refund

People report negative experiences with refund, with many reviewers stating that promised refunds were never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial experience with Credit Saint was good. All my questions and concerns were answered. My representative was patient and walk me from A to Z. I flet comfortable and not rushed.

Rated 4 out of 5 stars

It is a very big help to straighten out your credit history. Very helpful people to guide through the process.


Company details

  1. Money & Insurance

Information provided by various external sources

Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...


Contact info

3.9

Great

TrustScore 4 out of 5

747 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Friendly and professional from the…

Friendly and professional from the beginning to the end. Thank so much for all your help and than you so much for listening to me and be patient with me. I'm so happy for all the help that you guys had provided to me.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Evelyn was amazing!

Evelyn was amazing! She took time and really listened to me, understood what my needs were, and ensured me that everything would be okay! I look forward to working with this company and seeing the changes to my credit report.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

The Rept

The Rept. That Helped Me Was Very Knowledgeable And Made Sure That I Understand Everything In Full Detail.. She Made My Experience Very Stress Free.. Thank You Kindly

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Complicated order

So we threw some complicated history at these guys and they were able to give us a clear and concise path forward with a personable touch. Sometimes you just need to get out of the way and let the professionals do their job. We have worked with another company that we spent even more money on with zero results or resolution. Jeff was excellent 5 stars

24 January 2025
Unprompted review
Rated 5 out of 5 stars

GREAT!

Evelyn was very empathetic and professional. It was a great welcome to the program and I look forward to working with them on improving my overall credit health. Always a good thing when you are presented with excellent customer service when interacting with a company for the first time. Thank you, keep up the great work!

24 January 2025
Unprompted review
Rated 5 out of 5 stars

An amazing person!

There aren't enough words in the english language to express just wonderful and pleasant Evelyn is she just an amazing woman. Thank you for everything!!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Service

From the moment I dialed the phone, I had a fantastic experience working with Steph at Credit Saint. She listened intently to my concerns and resolved them quickly and efficiently. Beyond just addressing my immediate needs, she also proactively informed me about other valuable features available through Credit Saint that I wasn't even aware of. Steph's dedication and personalized attention truly made me feel valued and appreciated, like I was the most important member of the Credit Saint family. I wholeheartedly recommend her and Credit Saint to anyone looking for reliable and supportive credit repair services

23 January 2025
Unprompted review

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