Credit Saint Reviews 747

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers had a great experience with this company. Many customers praise the staff for being patient, knowledgeable, and helpful, guiding them through processes and answering all their questions. People appreciate the detailed efforts and clear advice provided, making them feel understood and supported during sensitive situations. The customer service is frequently highlighted as excellent, with many feeling fantastic after their interactions. However, some people were dissatisfied with the service, reporting no improvement in their credit scores or removal of negative marks, despite paying for several months. A few other people also felt that the company did not honor its money-back guarantee, citing issues with refund policies and rude customer service when trying to resolve billing discrepancies.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting being charged for services that yielded no... See more

Service

Customers had ambiguous experiences with service, with many expressing significant dissatisfaction, citing... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, knowledge, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising representatives for being... See more

Refund

People report negative experiences with refund, with many reviewers stating that promised refunds were never... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My initial experience with Credit Saint was good. All my questions and concerns were answered. My representative was patient and walk me from A to Z. I flet comfortable and not rushed.

Rated 4 out of 5 stars

It is a very big help to straighten out your credit history. Very helpful people to guide through the process.


Company details

  1. Money & Insurance

Information provided by various external sources

Credit Saint is one of America’s leading providers in credit repair services. Credit Saint offers the most comprehensive credit assistance available in the industry today. It is a place where passionate people fulfill their mission of helping Americans...


Contact info

3.9

Great

TrustScore 4 out of 5

747 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 76% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Have already opted out of their…

Have already opted out of their e-mails, their website even says so when I click “unsubscribe” in the newsletter e-mails I still get from them. Garbage service and site, stop e-mailing me before I report you to the FTC.

17 May 2025
Unprompted review
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Reply from Credit Saint

Thank you for providing your email address. We have confirmed you have been unsubscribed from all communication.

Rated 1 out of 5 stars

I cancelled my subscription

I cancelled my subscription before a week went by and after checking my bank account, and without my knowledge they had taken $195.00 for their service even before doing anything. Now here is a company you can't really trust. Don't pay for these types of services beforehand. I did not know I paid until I chedcked bank. BEWARE!!! I lost $195.00 and had nothing done, just plain legal robbery.

16 May 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

We appreciate the opportunity that Mr. Knight gave us to speak with him and address his concerns. We were able to resolve the matter to his complete satisfaction and always seek to ensure our clients have a world class experience. We wish Mr. Knight all the best on his journey towards better credit.

Rated 1 out of 5 stars

They deserve 0 stars

They deserve 0 stars.
A complete waste of time.

15 December 2024
Unprompted review
Credit Saint logo

Reply from Credit Saint

Based on the name provided we are unable to locate this client. Please call in and ask for a manager, we take your concerns very seriously and promise to take excellent care of you.

Rated 1 out of 5 stars

Attention consumers

Attention consumers: My current personal experience advises you not to sign up with Credit Saint! They are a dishonest joke. Very unprofessional, uncorresponding and full of bs. How I wish I would have read reviews first and for that I just have to take the loss. Many of these reviews are very similar to my case and would’ve saved money spent.
I signed up with them around January 2025 and were now in April. However, during this time nothing about my credit report had really changed. My credit wasn’t really bad to begin with other than some late payments I made on loans yet paid in full. I asked the question from jump is there anything you can really do to fix it? She didn’t answer question but said if our services doesn’t suit you within 90 days you can get your money back…. Moving forward too today I called in and explained I wasn’t satisfied with the results of my status and I wasn’t going to continue to pay more money with such very slow progress and almost $250 being spent in less than 3 mths. Long story short, Chris denied my refund and gave a lot of excuses as to why I will not be getting refunded. I explained to her I made more progress than your company has by simply paying off my credit card which took my score up 50 points! And that I want to cancel my relationship with you because I’m not paying another dollar for 2 items removed out of 21. And the others rejected and needed a redo. It’s doesn’t take longer than 2 months to see real progress and so cancel me out. This company is so busy trying to hustle people out of their money they don’t contribute ample time in a day to each consumer to authentically handle their credit case. It’s a numbers game. And I’m betting out. Soon this company will be shut down! So to those of you who are in search of real help totally bypass this company and search elsewhere. Good luck.

13 April 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

We have made multiple attempts to reach you with no success. Please call in and ask for a member of our Management Team. We promise to take excellent care of you

Rated 1 out of 5 stars

🚨DO NOT USE THIS COMPANY🚨

❗DO NOT USE THIS COMPANY. FAIR WARNING❗
There is no way 4.5 stars for this company in an honest organic score
That being said I've had a horrible experience with credit saint.
Between currently still fighting and arguing about getting the " 90 day money back guarantee ' , to excessive wait times to talk to an agent , being hung up on immediately after the agent answers the line , and the request for more and more time it's to have ZERO change to my score or any items discussed at the begining of the adventure / nightmare together.
Look I've had no change to anything ...it's been well I've 90 days ..should be simple but and dry gimmi my cheese back and call it quits.
But nope ..they are gonna prolong and make this process so extremely difficult that they think I'ma just cancel and say screw it...no...I'ma see this through and get my money back .
I ask for someone to call back ....I get no calls , I schedule a call ..no call ...I wait in line on hold ..agent hangs up and I'm prompted to complete a satisfaction survey and I haven't even been serviced.
And when I do get someone on the line ...it's never the person I actually need ..I'm then having to be transfered to another dept...where ...low and behold ..you'll never guess what happens ...the transfer never goes as planned and I get hung up on or there's so error and it hangs up.
This is awful ..I truly would not recommend this company ...for real it's been awful and they haven't achieved even a single point increase or gotten anything removed...and we are well over 90 days...more then 3 cycles...pushing into 4 now .

DONT USE EM...SERIOUSLY

28 April 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

We have made multiple attempts to reach you with no success. Please call in and ask for a member of our Management Team. We promise to take excellent care of you

Rated 1 out of 5 stars

Waste of money

22 April 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

Based on the name provided we are unable to locate this client. Please call in and ask for a manager, we take your concerns very seriously and promise to take excellent care of you.

Rated 1 out of 5 stars

Honest review of credit saint


I signed up with Credit Saint to help with a few simple credit issues—some late payments and two charge-offs. I figured they’d be a good starting point for credit repair based on their marketing and reputation. Unfortunately, my experience didn’t reflect that promise.

I was with them for just over 5 months. Around the halfway mark, I called to express concern that absolutely nothing had been removed from my credit reports. The representative assured me that I needed to wait a few more cycles, and that progress takes time. What they didn’t tell me was that they offer a 90-day refund policy if there’s no improvement—which I would have easily qualified for at that time.

By the time I decided to cancel, they informed me I no longer qualified for a refund due to being outside the 90-day window—even though I was told earlier to wait longer.

I saw zero results during my time with Credit Saint. It honestly made me question whether they were sending out challenge letters at all.

This is just my personal experience, but I’d recommend proceeding with caution. Based on what I went through, I would not use or recommend

21 April 2025
Unprompted review
Credit Saint logo

Reply from Credit Saint

We have made multiple attempts to reach you with no success. Please call in and ask for a member of our Management Team. We promise to take excellent care of you

Rated 3 out of 5 stars

Undecided if CS actually works.

It appears that all of the reviews I've read, are talking about the initial contact or the startup process, not the actual credit repair process and experience. I have had the undesirable pleasure of working with Credit Saint for months now and can HONESTLY say that, although the 'Clean Slate' program aims to target ALL negative items reporting to the credit bureaus, the ONLY things that were removed from my credit report, were things that I had already paid off, that were still reporting. Which had no impact on my credit score going up. Also, when calling in and speaking with a rep on this matter, they offered an additional program for like 10 extra dollars to help boost my score. If by the time my next report comes out and nothing changes, I will be getting rid of Credit Saint. $139 dollars/month for no real progress. Use at your own discretion.

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't fall for this

This is the total scam they offer you. They claim a 90-day money-back guarantee, but good luck trying to actually get your money back if you're not satisfied with the results. They'll throw out all sorts of excuses, saying they've removed items from your report when they clearly haven't. Their service portal shows the negative accounts are still there, with late payments still recorded. Yet, they try to convince you that everything is resolved, even when your actual credit report tells a different story. It's all a runaround designed to avoid giving you a refund while delivering zero results. I understand that fixing credit can be challenging, but that's exactly why the money-back guarantee exists. Save your money and don’t waste it on this company; do it yourself instead!

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Spent months with Credit Saint and the…

Spent months with Credit Saint and the only thing they removed was my cash from my checking account and just 1 late fee. Avoid this company. Never changed my credit score, completely useless. Out lots of money at hundred+ a month
Update: called me day after this review to help. So up grading from 1 star to 3 stars pending outcome.
Update again, still didn't change a thing. Wasted time and money. Back to 1 star
6/2025

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Credit Saint is a True Blessing

Credit Saint is a True Blessing! They were able to get all that garbage removed in a rather short amount of time. I started to see activity within a few days of activating my account. I've been able to move forward in life and make great changes because of them. Thanks Chris for convincing me to stay and to receive help! He's awesome!

31 July 2024
Unprompted review
Rated 3 out of 5 stars

UPDATE RATING 1 🌟 TO 3.5🌟

Updated Review: Credit Saint’s Response to My Concerns

I initially had a frustrating experience with Credit Saint, especially regarding transparency and responsiveness to my requests. After questioning the accuracy of their reported removals and requesting audits, I faced difficulties in getting clear answers and proper documentation.

However, after a bad encounter with their staff, someone from their team reached out to address my concerns. They were polite and took the time to assist me, which I appreciate. While my experience started off poorly, I do acknowledge their efforts to improve customer service and make things right.

The reason for not giving 4 or 5 stars is that it took three bad calls and a negative review to get their attention. That said, I do appreciate the effort made once they finally addressed my concerns.

If you choose to work with them, I still recommend keeping detailed records and requesting verification of all reported results for your own peace of mind.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

I just signed up with credit saint so I…

I just signed up with credit saint so I can’t speak to how well it works yet. But the customer service I received when signing up has been great. I spoke with Osvaldo and he was very knowledgeable on how best to get my credit repaired. If the overall service is as great as his customer service I know I will be in good hands.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Just signed up

Just signed up, The chat experience was not good however calling in was the way to go. I got a lot of questions answered and he did a great job. I can’t really say anything about the company or what they do yet because I literally just got done signing up.

4 March 2025
Unprompted review

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