Creditsafe USA Reviews 598

Quality and accuracy of data.

Appreciated all of the time Dallas Chanclor spent with us explaining our service level and then tailoring the agreement to fit our needs. Exceptional service!

We would like to highlight the outstanding personalized attention provided by our Account Manager, Bonnie Ball. She has consistently demonstrated remarkable promptness and professionalism in responding to our requests and queries, ensuring that our needs are met with efficiency and care. Bonnie’s dedication, reliability, and proactive support have been instrumental in our decision to renew our Creditsafe account.

Jason Shattah has been excellent to work with. He took the time to understand our planned use case, provided clear explanations, and ensured we had everything needed to move forward confidently. His responsiveness and professionalism have made the early stages of this process exceptionally smooth. Based on our interactions so far, Creditsafe is setting a strong foundation for a successful partnership.

Gabriel was awesome, answered all of our questions and responded promptly and is very knowledgeable.

Importing all our accounts in the creditsafe website & being able to categories the high & moderate risk accounts is a helpful tool.
Also love the low 19.5 % collection fee

Great job!
I am renewing my terms with Credit safe

Jason and Sean were the best to work with!! Answered very quickly the many questions I kept asking and provided plenty of examples to know we couldn't live without the reports. They didn't give up until we were all happy. LOL

AS usual, she will make her self available :)

Very helpful sales and customer service staff. The "monitoring" feature is excellent.

Desiree Daley responds to every question or need our firm has, so the service provided along with the reports is of high quality.

I have used Credit Safe before - it is reasonably price and easy to use.

My contact is very supportive and giving out addition service items for free.

Very thorough presentation. Melissa was cordial and very helpful.

Dustin worked with us to receive the correct package that we required

Comprehensive accurate credit data for both domestic and international companies.

Dallas is great dealing with our contract renewal.

The data base is good and support is available and responsive.

Problems from the very beginning. Order confirmation had incorrect contract dates and needed to be revised. Communication was lacking in response time. Process workflows are unclear and need more explinations. Invoice correction requested sevral times with no response. At this point I'm not sure if the change over from previous credit provider was worth it. Patience is running thin.