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Creditsafe USA Reviews 

640
•
TrustScore 4.5 out of 5

4.7

Asset Manager Service
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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the software platform is exceptionally easy to use and helps streamline daily business tasks efficiently. Consumers also warmly appreciate the dedicated staff who provide professional guidance and thorough answers to every question. However, some people mentioned occasional issues with communication delays and unresponsive customer service during their onboarding process. A few reviewers experienced notable difficulties getting timely responses for urgent invoice corrections or when trying to schedule calls. Despite these specific drawbacks, most users still remain very satisfied with the overall service quality and available platform features.

What people talk about most

Customer service

Customers expressed great satisfaction with customer service, noting that actual human beings are helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the platform is very... See more

Staff

Reviewers express great satisfaction with staff, frequently highlighting that representatives are friendly,... See more

Service

Users describe positive interactions with service, highlighting that customer service has always been... See more

Response time

Reviewers highlight positive aspects of response time, noting that sales and support teams are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been attending Creditsafe's webinars for years and have been politely asked for our business. We were never harassed or bothered. When the time came to decide to move forward, everything was... See more

Rated 5 out of 5 stars

We have used CreditSafe for 5 years. They are a valued vendor with a huge commercial credit database. We also purchased their additional service that provides data on small business term loans. C... See more

Rated 5 out of 5 stars

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies a... See more

Rated 5 out of 5 stars

Quick to reslove issues, and very helpful in explaining their data and how best to use it. Extensive data sets, both domestically and abroad. Great user experience and dashborad.

Company details

  1. Asset Manager Service
  2. also in
  3. Financial Consultant

Information provided by various external sources

Our team at Creditsafe knows that high quality data on the health of your suppliers, vendors and partners is critical to making smart business decisions. As the world's most used provider of business credit reports and a comprehensive database of 320 million companies worldwide, Creditsafe strives to give financial professionals useful insights on companies whether they're large, small, global or domestic. Let's talk about how our data can help meet your business needs.

Written by the company

Promise 1
Dedicated Account Mananger in the US
Promise 2
Freedom Access, up to 49,999 US credit reports included with all packages
Promise 3
We will never auto-renew your contract

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

640 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(640)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We are brand new to Creditsafe

We are brand new to Creditsafe. Brian was knowledgeable and clear to my first inquiry. 10 of our staff members viewed Brian's demonstration and were very impressed. All agreed that there was no question we should change to Creditsafe. Those who could not attend were able to view the recorded demonstration later. We are sure this was a very important, good decision.

27 March 2026
Rated 4 out of 5 stars

Creditsafe

Creditsafe has been an effective tool for our company and we rely on it heavily when assessing our risk. It's easy to utilize

23 March 2026
Rated 5 out of 5 stars

Credit Manager

We have been a customer for around 10 years. Customer service has always been execllent and the services offered have improved in many ways and helped us in researching credit checks for compainies and comsumers. We recently had a training for a new employee that was very helpful in navagiting the program.

18 March 2026
Rated 5 out of 5 stars

Outstanding Experience

David Smith has made our experience seamless. He is quick to respond, always prepared, and goes out of his way to make sure we have the options that meet our company's needs. Highly recommend Creditsafe!

22 February 2026

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