This is the worst bank EVER
This is the worst bank EVER! it is very easy to set up an account and to fund the account. But if you need access to the money its takes an act of congress to get “your money”. There is never anyone knowledgeable to answer questions and the average hold time is over 20min (this is after they verify you and then place you on the extended hold). The chat button does not work efficiently and emails are not answered. So any issue will take several days.
I put a large sum of money into a an CD. I also put money into the saving and tried to do a transfer of the funds a week later and was told my account was new and I could only transfer $10k per day with a $15k monthly transfer allowance (WHAT???) how can they restrict you from using your own money!??? As I type this I am on hold, passing 21min…..HORRIBLE








