Just into my final year of my IVA with creditfix and missed a payment due to a change of bank details. Spoke to a fantastic young man called Charlie McAteer who helped with taking the payment and... See more
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I called up to have my account sent to closures. Ruth was absolutely fantastic. Walked me through every step and assured me my certificate would come up to 6 months and there was nothing I need to do... See more
Company replied
Called Creditfix earlier with a query, I was assisted by Keertisha Seeram She instantly and precisely dealt with my questions and gave me a more than satisfactory outcome. She was absolutely deligh... See more
Company replied
I called today for my closer certificate and was assisted by Roopshita, she was very professional dealing with my situation, explained everything so passionately and in a polite manner, even repeating... See more
Company replied
Company details
About Creditfix
Written by the company
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4.9
Excellent
44K reviews
No recent history of asking for reviews
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Ruth was fantastic at Creditfix
I called up to have my account sent to closures. Ruth was absolutely fantastic. Walked me through every step and assured me my certificate would come up to 6 months and there was nothing I need to do in this time. Ruth went through the closure process with myself. I do not understand where the bad reviews come from. Creditfix have been nothing but fantastic so credit is due to every member of Creditfix as they have helped me become free from debt. I would highly recommend Creditfix to anyone considering an IVA. Thank you again to Ruth who was brilliant.
25 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
What a brilliant company they help me…
What a brilliant company they help me through every step and even helped me keep my monthly payments as low as possible I would 100% recommend creditfix to anyone who is struggling
25 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I had my final creditors virtual…
I had my final creditors virtual meeting in the 20th and I didnt really understand where I stood in regards to if I had to pay any more money. I contacted Creditfix this evening and spoke to a very polite profesional lady Yuvranee Conhye and she broke everything down for me to understand and it was a great result. Thanks again Yuvranee Conhye. Good job!
24 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Just wanted to a big thank you to…
Just wanted to a big thank you to Trevor he was amazing and very helpful and professional, great asset to you and your team. Thanks again Trevor your a very well spoken person and was able to help me out and reassure me about my situation. Thanks again
24 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Keertisha seeram was extremely helpful…
Keertisha seeram was extremely helpful in answering all questions relating to my final payment.
24 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
5 Years ago I was in serious debt due…
5 Years ago I was in serious debt due to things beyond my control. I am now debt free thanks to these wonderful people. At the time I couldn't see any light at the end of the tunnel so I made the call. I would recommend to anyone to do the same. Urtika worked at the end of the process to close my case in record time.
This process has given me a second chance and made sure that I will not get in this state again so thank you from the bottom of my heart.
11 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Urtika from the closures department was…
Urtika from the closures department was able to finalise my closure and issue my IVA completion certificate in 2 months. It can take up to 6 months but because she was actively addressing my file, has brought this whole process of becoming debt free to an end quicker than expected. Everyone involved in this process has done their best to help me along the way, including Durgesh Udhin who always responded to my concerns and emails promptly.
21 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I rang Ishitah Jeebun from creditfix…
I rang Ishitah Jeebun from creditfix this afternoon in quite a state, she spoke calmly and took over a very daunting matter. Then rang me back to tell me what she had done to help. All my anxiety lifted away. Thank you Ishita from the bottom of my heart as this comes after a very recent death in the family. 🙏
21 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Soovidha was super helpful
Soovidha was super helpful, got my problem sorted immediately.
21 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I spoke to Vidhee Boyjoo from the…
I spoke to Vidhee Boyjoo from the customer service team regarding a request and she was very help, calm, kind and knowledgeable. I’ve so far had a great experience with Ebengate/Creditfix and nothing is too much trouble!
21 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Aadila from the closures department is great
Aadila from the closures department was nothing but amazing. Made sure that I got paid the refund I was entitled to, within a day. Amazing fast service. Thank you
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ryan was so lovely
Ryan was so lovely, helpful and empathetic. I really appreciate all his help and advice! Thank you!!
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Credit fix 1 in a million
Credit fix has been brilliant, kept me updated the entire way though the process.
Ruth at creditfix was very helpful and got the information I needed quickly and politely, Appreciate it. I highly recommend creditfix. Thanks again
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great and experience staff
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Had the pleasure of speaking to SARVESH…
Had the pleasure of speaking to SARVESH today who helped me fix a couple of issues I had with my account, very nice helpful chap, thank you.
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
You have helped me clear my debts and I…
You have helped me clear my debts and I even managed to have it payed off a year early, with a special thank you to Noodish for helping me with the final process.
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Had someone called Paul help me with my…
Had someone called Paul help me with my issues today. Couldn’t of asked for someone better as they knew the answer to the questions I had & also the worries I thought aswell.
19 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
very very helpful
very very helpful, very expedient and efficient a very lovely person on the phone who couldnt do enough for me highly recommended
20 August 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great experience, easy process
Great experience, easy process, service agents listen and give clear advice and options. Thank you.
30 July 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
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