I called up to have my account sent to closures. Ruth was absolutely fantastic. Walked me through every step and assured me my certificate would come up to 6 months and there was nothing I need to do... See more
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We've helped over 185,000 people out of debt and we can help you
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4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
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I had a fantastic experience dealing with Creditfix, specifically thanks to Mikeal Dhalapah in Customer Contact. Mikeal was extremely professional, patient, and clear throughout the entire process. He took the time to answer all my questions, made me feel comfortable, and handled everything efficiently. Exceptional customer service like this makes a huge difference. Highly recommended!
Had to phone up about an issue I had, spoke to Mikeal who was great in helping me. He was very cheerful and answered all my questions with no problem, getting my issue solved.
Jayshree Ramkhelawon was a totall star, with my ill health she managed to sort everything out in 1 phone call
Throughout what was a stressful period the staff were always patient and supportive. In the 5 years of my interactions I never had any issues or problems getting hold of anyone. Today I got a lovely email from Medhavi Doobory advising that I am now debt free. Overall great customer service.
A brilliant and helpful company. Made final payment to my IVA and Aadila was very helpful sending across completion documents in good time.
The customer service I got from Ishitah Jeebun was great,my query was answered straight away, and it was explained to me in easy terms that I could understand. Thanks
I spoke with Ruth Sefali who was knowledgeable and helpful. All my questions were answered satisfactorily. The line wasn’t good so the end of our conversation was a little disjointed but overall I was happy with it.
Very helpful and friendly which helped me to feel understood and assured of my issue thank you Trevor
Thank you from start to finish, the whole process lifted a huge weight from me and I cant thank the team enough for helping me get to a better place.
Thank you to Urtika from the closure department for keeping me updated and letting me know as soon as all was settled and I became debt free..
Thank you so much
Great customer service and sorted out my problems promptly
Massive thank you to URTIKA from the closure department for helping me through my IVA . Over the last 5 years it has been tough but essential and without the support of credit fix and URTIKA I would have struggled . Thank you again for helping me on my road to freedom .
Excellent service, Urtika managed the closure for me in half the time it should take. Everything was smooth, well communicated, and a massive relief to finally be debt free. Thank you all so much
Reff : Sandhya Nowbuth, A fantastic and informative encounter with your agent today, she was very knowable and helpful.
Was able effectively resolve my problem and deal with it to resolution,
The agent was well spoken, patiant as well as easy to talk to. He was able to address my query swiftly and professionally
Very friendly and helpful made my phone call very easy.
Received an email from Ashfaaq stating that they would be contacting the creditor on my behalf. To insist that no more letters should be sent until my financial situation improves .
I spoke with a Toni-Jaye Knox and without questioning me, Toni, read through the notes on my file and not only understood my circumstances Toni actually helped me. That’s not to say that the help offered by previous representatives of Creditfix was not efficient it a sense “it was”, it’s just Toni didn’t make me jump through hoops to get the help I needed.
Thank you.
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