Within a blizzard of emails and texts, unknown to me CE set up an account and deducted money from my bank. However when I spotted it and contacted them (which you will not be surprised to hear is extr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve just signed up with them, and the person I spoke to was very helpful. He walked me through the forms and explained everything as we filled them out. I would recommend Credit Engine to anyone who... See more
Company replied
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Credit Engine
Dear Noah,
Thank you so much for your amazing 5-star review!
We are delighted to hear you had such a positive experience with our company.
Kind regards,
The Credit Engine Team
easy to use good customer servic c
19 April 2026
Unprompted review
Reply from Credit Engine
Dear Glen,
Thank you for the wonderful feedback!
We're glad you found our platform easy to use and that you had a positive experience with our customer service.
Kind regards,
The Credit Engine Team
Very helpful with finding a way to help…
Very helpful with finding a way to help my credit score and what to do next
18 April 2026
Unprompted review
Reply from Credit Engine
Dear Rhi,
Thank you so much for taking the time to share your positive review!
We're delighted to hear that we were very helpful in finding a way to improve your credit score and outlining your next steps.
Kind regards,
The Credit Engine Team
Very quick easy to use
18 April 2026
Unprompted review
Reply from Credit Engine
Thank you for your fantastic 5-star feedback!
We're so glad to hear you found our service very quick and easy to use.
We appreciate you sharing your positive experience.
Kind regards,
The Credit Engine Team
good service
17 April 2026
Unprompted review
Reply from Credit Engine
Dear Zoltan,
Thank you so much for your positive 5-star feedback!
We are delighted to hear you received excellent service.
Kind regards,
The Credit Engine Team
Very much appreciated
Very much appreciated, so straight forward information
18 April 2026
Unprompted review
Reply from Credit Engine
Dear Martin,
Thank you for your 5-star review!
We're pleased to hear that the information was straightforward for you.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Ben,
Thank you for your fantastic 5-star review!
We're delighted to hear you received excellent service.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Badro,
Thank you for your amazing 5-star review.
Kind regards,
The Credit Engine Team
Very helpful
Very handy and helpful..since signing up I can now keep track of my credit score and work on ways to improve it
15 April 2026
Unprompted review
Reply from Credit Engine
Thank you so much for the 5-star review!
We're thrilled to hear that you find our service handy and helpful, and that you're actively working on improving your credit score with the tools we provide.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Aidan,
Thank you for your feedback!
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Charlotte,
Thank you so much for your feedback!
We're thrilled to hear you loved the experience 🤩
Kind regards,
The Credit Engine Team
I had a good experience with Credit…
I had a good experience with Credit Engine. The process was simple and easy to understand. The application was quick, and I received updates on time. It helped me manage my credit better. I would recommend it to others looking for a straightforward credit solution
1 April 2026
Unprompted review
Reply from Credit Engine
Dear Surya,
Thank you for the excellent five-star review!
We're so pleased to hear that you had a good experience with Credit Engine and that you found the process simple, quick, and easy to understand.
Helping our customers manage their credit better is exactly what we aim for.
Kind regards,
The Credit Engine Team
Issue resolved
I had issue with a charge that I didnt expect
They were able to help and lovely customer service
15 April 2026
Unprompted review
Reply from Credit Engine
Dear Ousmane,
Thank you for your time today; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Amanda,
Thank you so much for your 5-star review!
We're thrilled to hear that you love it and find it great.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Zoe,
Thank you for taking the time to share your 5-star feedback!
We're glad to hear that you found our service helpful.
Kind regards,
Reply from Credit Engine
Dear Ayhan,
We are delighted to hear you found our service very helpful and liked it.
Your feedback means a lot to us!
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for taking the time to share your feedback!
We are delighted to hear that you found our person to be very informative and articulate.
Kind regards,
The Credit Engine Team
Didn’t receive any loan
Didn’t receive any loan, just got passed around in circles between different lenders. The process was confusing and didn’t lead anywhere. Also left me worried about potential fees despite not getting anything. Wouldn’t recommend.”
12 April 2026
Unprompted review
Reply from Credit Engine
Dear Jessica,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Livvia,
Thank you for taking the time to share your positive 5-star review.
We're thrilled you had an amazing experience!
Kind regards,
The Credit Engine Team
Absolutely amazing!!
12 April 2026
Unprompted review
Reply from Credit Engine
Dear Bobbie,
Thank you so much for your kind 5-star review!
We're thrilled to hear you had an "Absolutely amazing!!" experience.
Kind regards,
The Credit Engine Team
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