Within a blizzard of emails and texts, unknown to me CE set up an account and deducted money from my bank. However when I spotted it and contacted them (which you will not be surprised to hear is extr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve just signed up with them, and the person I spoke to was very helpful. He walked me through the forms and explained everything as we filled them out. I would recommend Credit Engine to anyone who... See more
Company replied
It was straight forward few details and done within about 5 mins 👌🏻 may be even less wasnt watching the clock
Company replied
Company details
Written by the company
Credit Engine was set up to help UK consumers who are struggling to access credit, to understand their credit profile and find credit products that work for them. Whether you have an issue with your credit file you need help with, or want to understand what’s affecting your ability to get credit, we can help. Our team of credit experts are on hand to help you understand what lenders see when making lending decisions. Get a personalised action plan with tips and tasks to help you manage your credit score. With daily updates and 24/7 access to your credit report, you can track your progress towards a healthier credit profile. Try us free for 14 days, membership is £19.99 per month thereafter. You can easily cancel online at any time. If you cancel within your free trial you will not be charged.
Contact info
United Kingdom
- creditengine.co.uk
4.3
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam scheme pushing you into direct…
Scam scheme pushing you into direct debit, this is only information page that drive you into direct debit. They do not find loan or anything like that, but just sell you info to their partner lenders.
7 March 2026
Unprompted review
Reply from Credit Engine
Dear Aleksey,
I would like to speak with you to discuss this further.
Please could you provide us with some more details using the link that's been emailed to you from Trustpilot?
You can also contact us via the contact form on our website.
Kind regards,
The Credit Engine Team
This company is a big scam
This company is a big scam. They have taken £20 out of my account for just opening their website. Don't sign up for anything
They even dont let you speak to anyone on the phone
Not even 1 star is deserved.
6 March 2026
Unprompted review
Reply from Credit Engine
Dear Niamh,
Thank you for your time the other day; I am pleased we were able to resolve the issue.
Please do not hesitate to contact us if we can be of any further assistance.
Kind regards,
The Credit Engine Team
Finding a solution to get a loan was easy peasy
Finding a solution to get a loan was very easy and quickly done and was very efficient.Personally I would recommend to a lot of people to use the credit engine it’s fast and easy and helpful .
Best regards,Ravi
6 March 2026
Unprompted review
Reply from Credit Engine
Dear Ravi,
Thank you so much for your fantastic 4-star review!
We are delighted to hear that you found the process of getting a loan through our credit engine easy, fast, and efficient.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Chloe,
Thank you for your great feedback!
We're pleased to hear that everything was as you expected and that the cancellation process was easy.
Kind regards,
The Credit Engine Team
The lady I have spoken to had helped me…
The lady I have spoken to had helped me so much! I appreciate it. Sorry I don’t remember your name but I just want to say thank you.
6 March 2026
Reply from Credit Engine
Dear Rhiann,
Thank you so much for taking the time to leave this wonderful 5-star review!
We're delighted to hear that a member of our team was able to provide you with excellent assistance and that you appreciated the help.
Kind regards,
The Credit Engine Team
Good experience I don’t have a job atm…
Good experience I don’t have a job atm had to cancel will definitely be back
6 March 2026
Reply from Credit Engine
Dear Jamie,
Thank you so much for your 5-star review!
We completely understand the need to cancel right now and truly appreciate your honest communication.
We'll be ready and happy to welcome you back whenever the time is right.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you so much for your 4-star review!
We're thrilled to hear that you found our service helpful, friendly, and efficient.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Thank you for your 4-star review!
We're glad to hear you found us very helpful.
Kind regards,
The Credit Engine Team
An excellent app for credit score.
An excellent experience for checking credit scores and utilizing loans
4 March 2026
Unprompted review
Reply from Credit Engine
Dear Oluwatoye,
Thank you for sharing your excellent 5-star review!
We're delighted to hear that you found our services helpful for checking credit scores and utilizing loans.
Kind regards,
The Credit Engine Team
Had a issue with the subscription fee a…
Had a issue with the subscription fee a very nice lady gave me a call and resolved my issue straight away meaning I didn’t have to take the complaint any further
4 March 2026
Reply from Credit Engine
Dear Corey,
Thank you for your fantastic 5-star review!
We're delighted to hear that our team was able to resolve your subscription fee issue quickly and to your complete satisfaction.
We always aim to provide excellent customer service and we're glad we could prevent any further complaint.
Kind regards,
The Credit Engine Team
its user-friendly interface
its user-friendly interface, quick, and efficient service in providing credit scores, reports, and loan comparisons. Recommended.
1 March 2026
Unprompted review
Reply from Credit Engine
Dear Ewa,
Thank you for your fantastic 5-star review!
We are delighted to hear that you found our interface user-friendly and our service for credit scores, reports, and loan comparisons quick and efficient.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Sue,
Thank you so much for your 5-star review!
We're delighted to hear that you experienced excellent communication. We pride ourselves on keeping our customers well-informed every step of the way.
Kind regards,
The Credit Engine Team
Great services
4 March 2026
Unprompted review
Reply from Credit Engine
Dear Vebaiz,
Thank you for the great 5-star review!
We're delighted to hear that you had a positive experience with our services.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Sinclair,
Thank you for the fantastic 5-star feedback!
We're delighted to hear you find our service "easy and reliable." That's exactly what we aim for!
Kind regards,
The Credit Engine Team
Was a nice experience and the lady was…
Was a nice experience and the lady was very understanding and clear and well spoken i appreciated the time she took to explain everything overall was a lovely telephone call I would recommend this service. 5☆+
3 March 2026
Reply from Credit Engine
Thank you for your wonderful 5-star review!
We are so pleased to hear that you had a nice experience and that the lady you spoke with was clear, understanding, and well-spoken.
Kind regards,
The Credit Engine Team
EDIT - RESOLVED! :D
EDIT - Thought I was scammed but this company did amazing at making sure that I was satisfied and that I wasn’t fraudulently taken advantage of. They took it out of their day to ring me multiple times and then compose an email explaining why I may have been confused and that it was all a simple mistake, they offered me a refund higher than I even expected. Just brilliant, brilliant all around company should feel very safe when using these guys!
2 March 2026
Unprompted review
Reply from Credit Engine
Thank you for your time.
I am pleased that we were able to resolve this matter.
Kind regards,
The Credit Engine Team
Reply from Credit Engine
Dear Joel,
That's fantastic to hear!
We're so glad you had a 10 out of 10 experience and got the best.
Kind regards,
The Credit Engine Team
Great experience and service from start…
Great experience and service from start to finish really pleased customer here, would 100% recommend. Xx
19 February 2026
Unprompted review
Reply from Credit Engine
Dear Lesley-Anne,
Thank you so much for your fantastic 5-star review!
We are delighted to hear you had a great experience and were pleased with our service from start to finish.
Kind regards,
The Credit Engine Team
Listened and resolved 😁
27 February 2026
Reply from Credit Engine
Thank you for your fantastic 5-star review!
We're so pleased to hear that we listened and were able to resolve everything for you.
Kind regards,
The Credit Engine Team
Straight forward and very informative
Straight forward and very informative
27 February 2026
Unprompted review
Reply from Credit Engine
Dear Adam,
Thank you so much for your 5-star review!
We're delighted to hear that you found the experience straightforward and informative.
Kind regards,
The Credit Engine Team
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