Reading all the recent reviews it is hard to believe that all these customers have all not understand the terms of the arrangement and am surprised they can still justify their stance. I had an unp... See more
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0 stars if possible single mum struggling I would not agree or sign up to £20 a month as I’m skint Tried emailing countless times to not hear anything back people need to steer clear as they just d... See more
Company replied
Didn’t want free trial but had to have it. Tried several times to cancel, but couldn’t, even tried blocking them from taking payment from me, yet somehow they managed to and now it’s impossible to get... See more
Company replied
they took 20 quid out of my bank when it only asked to take out 9p. i did not want this now my bank account is in overdraft thanks to yous. i want to cancel my subscription so it does not continue to... See more
Company replied
Company details
Written by the company
Credit Chum is an exciting subscription-based service that gives you access to personalised finance and credit offers, an opportunity to access your credit report and you may gain additional insights into your social report.
Contact info
United Kingdom
- creditchum.co.uk
1.2
Bad
174 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Avoid at all cost
Do not look for a loan through these, I filled out an application only for them to start taking money out of my account. I needed money not wanted to give money away for nothing. Complete rip off
10 June 2022
Unprompted review
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
This company is an advertising agency…
This company is an advertising agency according to company's house. (Shows their address and names of directors) Make sure not to allow them to take the £19.99 fee. It's a tick box. The more people who report them to FCA. Advertising standards authority and Action Fraud the better.
9 June 2022
Unprompted review
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
This firm appear to be a scam as other…
This firm appear to be a scam as other comments on here, they ask for verification of age and then take a £19.99 subscription for something you didn't know you were signed up for and no way of signing in as you are given any other details. I have tried to use their complaints procedure, but haven't received any reply and am concerned they have started a CPA and will take cash each month. A huge scam and put onto text by PDUKso going to complain to them as well.
6 June 2022
Unprompted review
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
Bad experience
Bad experience. While searching for loan it asked me for authorizing £0.09 which I did and it took £19.99. After negative feedback, it was refunded but it shouldn’t have taken that in the first place without authorization and hidden information.
6 June 2022
Unprompted review
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
Fraud
This company are fraudulent and a complete scam, they trick you with a 9p transaction to "verify age" and then take £20 from your account without warning.
When you contact them, you get generic copy and paste responses a d they ignore you completely.
31 May 2022
Unprompted review
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
Reply from Creditchum
Good morning,
We are sorry to hear that you have had a bad experience with us.
Please note that Credit chum is not a lender, but a credit scoring service. We offer a subscription based service that gives you access to your credit report, social report, personalised credit offers and discounts, offers and vouchers from high street brands.
We make it clear throughout our sign up process that this is a subscription based service with a £19.99 monthly fee.
If you would like to discuss this further or cancel your subscription you can do so by contacting our customer service team at hello@creditchum.co.uk
Kind regards,
The Credit chum Team
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