I was unsure who to talk to about my debts. I originally went to a bank to discuss consolidation but they only wanted to profit off of my situation by charging extremely high interest over a short rep... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am so grateful for the conversation and plan I was able to organize with Doris Asiedu, Credit Counsellor, today. Before I called I had been stressed about my debt and felt very confused on what to d... See more
Company replied
Complete and concise answers to my questions, and detailed. These people know their stuff! A Credit Canada representative got back to me speedily and then conducted a follow up to see if I had any mor... See more
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If you're having problems with debt, or feel like you're stuck paying an insufferable amount of interest, CALL THEM! This is your solution! Doris is wonderful, she's very knowledgeable and there was n... See more
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Company details
About Credit Canada
Written by the company
For more than 50 years, Credit Canada has been providing debt relief to people just like you. As a non-profit organization and Canada's first and longest-standing credit counselling agency, we've helped thousands avoid bankruptcy, become debt-free and achieve financial wellness.
Our team of certified Credit Counsellors works with Canadians daily to find the right solutions based on their situation. Our services include confidential and free one-on-one financial counselling, low-cost debt repayment assistance and interest relief, and financial wellness education. We are also a financial literacy leader, providing insight and thought leadership for the media, community, and government-supported initiatives.
Credit Counselling Canada accredits Credit Canada, we have an A+ consumer rating with the Better Business Bureau, and our clients consistently give our team 5-star reviews on Google.
Credit counselling is confidential, non-judgemental and free. Our certified Credit Counsellors will review your debt situation, discuss your options, and take the time to explain the pros and cons of each. If our Debt Consolidation Program can provide the debt relief you need, our Counsellors will explain how it works, the benefits, and how to get started.
Visit us at www.creditcanada.com or call us at 1.800.267.2272 to speak to a credit counsellor right away.
Contact info
90 Sheppard Ave East, Suite 304, M2N3A1, Toronto, Canada
- 18002672272
- info@creditcanada.com
- creditcanada.com
4.9
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Credit Canada
Hi Aihm, thanks for the review.
We had no idea where to turn when my…
We had no idea where to turn when my dad passed away and we needed advice with my mom’s financial situation. We felt at ease immediately and the assistance we received was very helpful. I highly recommend anyone that is having financial difficulties, to reach out to Credit Canada. Thank you Randolph.
24 March 2025
Unprompted review
Reply from Credit Canada
Hi Brenda, we are very sorry for your loss. At times like this, it is nice to know there is a place like Credit Canada that is here to support you through some of the hardest days of your life. We are happy to be here for you or anyone in need. Take care,
I t was great experience speaking to…
I t was great experience speaking to Saj , he explained me all and helped complete process quickly , thanks
4 April 2025
Reply from Credit Canada
Hi Yasir, we are pleased to hear that you had a great experience speaking with Saj. Your review means a lot to us. Thanks,
Reply from Credit Canada
Hi Sarah, thanks for the 5-star review. We appreciate you taking the time to provide feedback.
Debt Consolidation Program
Honestly, believe the reviews—Credit Canada is the real deal. I checked the reviews before reaching out, and when I finally called, I was connected with Saj Khimji. They were incredibly kind, and their approach to debt relief was truly compassionate and free of judgment. I know this is just the beginning, but I can't thank you enough for helping me lift such a huge weight off my shoulders.
27 March 2025
Reply from Credit Canada
Hi Mikhaella, we truly appreciate the beautiful review. Taking the first step to call is hard and we understand that. We are here to help anyone in the same situation. Thanks, Credit Canada
Reply from Credit Canada
Hi Ann, we are pleased to hear that you had a great experience with Credit Canada. Thanks for the review.
Kelly was very helpful
Kelly was very helpful. Took me through the process step by step so I wasn’t overwhelmed. She was there and responded to my follow up and provided clear non judgmental uncomplicated responses.
6 March 2025
Reply from Credit Canada
Hi Bonny, we appreciate you taking the time to provide Kelly with a very kind review. It is nice to hear that Kelly was able to support you through the process and felt no judgment.
Excellent Experience
Saj was so wonderful. He was non judgmental, he took his time to explain the process and what was required. He allowed me to share my concerns, my discomforts and was incredibly patient. I would recommend people to this company simply because of him.
26 February 2025
Reply from Credit Canada
Hi Anna, what a beautiful review. We will for sure pass this along to Saj and let him know how great he is doing supporting our clients. Thanks again, Credit Canada
Exceptional team
I found the people I dealt with there to be very helpful and understanding. They were polite and patient to work through the various aspects of my issues.
21 February 2025
Reply from Credit Canada
Hi Justin, thank you so much for the 5 star review and the kind words. It means a lot to Credit Canada to hear how well we are doing. Thanks,
Quick response and paid attention to…
Quick response and paid attention to our specific needs
25 February 2025
Reply from Credit Canada
Hi F. Johnson, thanks for the 5 star review. For over the past 50 years, Credit Canada has been dedicated to responding quickly and paying close attention to our client's specific needs.
They have responded quickly with all of…
They have responded quickly with all of my queries
22 February 2025
Reply from Credit Canada
Hi Vanessa, thanks for the review. We appreciate it.
Reply from Credit Canada
Hi Kevin, thanks for the review. We appreciate it.
Agent was very well spoken and very…
Agent was very well spoken and very detailed in his explanation how everything works. Very happy. I will for sure recommend Credit Canada to any of my friends that need debt help.
20 February 2025
Reply from Credit Canada
Hi Jay, thanks for the review. We are pleased to hear that the service that was provided was clear and detailed. Please let us know if there is anything else we can do to help.
By far the greatest experience
By far the greatest experience! Saj is an incredible help and was very understanding to my situation! Honestly Credit Canada can help anyone that is having trouble with anything, I do recommend them!
13 February 2025
Reply from Credit Canada
Hi Andrew, we are so thrilled to hear that your experience with Saj was excellent. Helping people is what we do best! Thanks,
Judgement free
Cathy was wonderful to speak to and I didn’t feel judge. I was really afraid to call because I thought I was going to get judged for having bad credit and debt but Cathy was so professional and understanding.
11 February 2025
Reply from Credit Canada
Hi Brooke, we are pleased to hear that you had a wonderful experience with Cathy. Your words are inspirational for anyone who reads this review to know that we are unjudgmental and only here to help. Thanks, Credit Canada
Great experience
Great experience. Saj Khimji he was very knowledgeable. He was able to answer all my questions and provide helpful solutions to my current situation.
7 February 2025
Reply from Credit Canada
Hi Demar, we are pleased to hear that you had a great experience with Saj. He is one of the best counsellors around and we are glad he was able to help. Thanks for the review.
Great customer service
Saj was very helpful and I appreciate him very much for helping me set up my debt consolidation plan. It's a huge weight lifted off my shoulders. He answered all my questions, made sure I understood everything and was very thorough and easy to talk to. Very impressed with the service I recieved from Credit Canada.
6 February 2025
Reply from Credit Canada
Thanks for the review, Larry. We are very pleased your experience with Saj helped you lift that weight off your shoulders.
I had a great experience working with…
I had a great experience working with Randolph Taylor at Credit Canada. He was professional, knowledgeable, and genuinely committed to helping me navigate my financial situation with clarity and confidence. His guidance was invaluable, and I truly appreciate his patience and expertise. I highly recommend Randolph and Credit Canada to anyone seeking financial advice and support.
13 January 2025
Unprompted review
Reply from Credit Canada
Hi SC, thank you for such a nice review. We are please that things went well and that you found your time with Randolph valuable.
Thank You very much Credit Canada team for real help!
The service experience was amazing. Credit Canada team was very supportive and helpfull . Take they time to understand my situassion and problems with credit. in short time find solution how to help. Im very much appreciate all team of Credit Canada who help me.
Thank you very much,
Kind regards Eva K.
28 January 2025
Reply from Credit Canada
Hi Eva, thank you so much for your review. It is always nice to hear how great our services did to support someone. Our team is always around to help if you need it. Take care,
Very helpful
27 January 2025
Reply from Credit Canada
Sean, thanks for the review. We are pleased to hear our services were helpful.
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