Credit Acceptance Corporation Reviews 

Thank you for giving me a credit opportunity despite what my history showed. I am glad I had an opportunity to show you I have been willing and able to make payments every month on time. Thank you. God bless you.

Very professional company

Whenever I call and have to talk to staff, I am treated with respect, they explain things so I understand and the customer service is always respectful and professional.

Easy to work with. My experience so far has been stress free.

They’re doing good

Easy to make payment

Sending bill in a timely matter

Great experience.

They work with you and make it easy and puts a ease on your mind

Enjoyed working with Phil. He listened to our needs. Add on products were confusing.

They make it easy to get your payments paid on time and are very helpful!!

this is what Google should place on review and y'all company should be close down for business. Your finance charges are 20.99% that is $20,000 attached to our purchase agreement. Your company don't update with the credit Bureaus nor do your company place payments back like asked and we still make payments to our payments again just fir your company to report late fees to the credit Bureaus and and it be so false.I paid your company $18,000 plus over the amount to your company out the $30,000 I was purchasing my SUV to your company shouldn't be saying I still owed $24,374.74 from purchasing from August 2021 to the refinance in May 1, 2023 but y'all falsely reported Equifax that I owned $25, 562.00 and I had refinance and they paid it off and your company didn't update th etrue balance before refinance and I had to dispute twice and the Michigan attorney general office didn't help me so I'm about to report you to the Trade Commission because New York Attorney General office already got your company in court for wrong doing to customers for the same concerns y'all company is a joke and I hope other people that have issues with your company complaint to the Trade Commission to close your company down. They don't deserve that one star, because with me refinancing from the $24,374.74 it's now $12,604.00 with the credit union. I can't trade it in for that amount, my SUV had the same repairs and I need another vehicle to I can't. Plus there are no Attorney to take my case to challenge Credit Acceptance Corporation. I have paid out and can't get help, and the Attorney General office in Michigan took there side and the secretary of State on the dealership part also took there side . Because of our Michigan law that the Attorney General office can't take a company to court on our behalf to show that the law is against us. The date of experience isn't on there January 2022 to September 2024

This is my second vehicle you financed me on and you're always right with the numbers thank you

Yes because we got behind and I was scared of losing my truck. Glad you’re an understanding company. When you’re on a fixed income and unexpected things happen it causes problems with the finances within the home. Thank you for being patient with us.

Please stop calling me after the 7th of each month as I pay the bill before the month ends please and thank you..you guys call multiple times in a day which is ridiculous like it’s so frustrating and stressful to get that many calls . Do better

Quit taking advantage of customers with shaky credit. Give a fixed rate on car loans, instead of shafting the poor soul that is desperate for a vehicle. Revolving credit is something that you play the dickens to get out of. I'm trying to improve my score, not take a chance in losing everything I've been trying to improve. I'll never get this car paid off..