Company is slow to respond to client questions and will not let you speak to management. Reps only contact you when they need something and will or can't full answer questions about finance or the c... See more
Company replied
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See what reviewers are saying
I was doubtful at first,but, this really works. All the depts I dealt with were knowledgeable, friendly and patient. I am not very high tech learned, everyone took time to assist, especially Alex Mans... See more
Company replied
The rep I talked to has been absolutely wonderful. He walked me through everything, and worked with me on getting everything together that was needed for the loan. Very friendly and respectful. The ov... See more
Company replied
Had a great experience working with Courtney who was absolutely amazing, compassionate and really supportive. She has great follow up and took the time to explain everything and walk me through the pr... See more
Company replied
Company details
Written by the company
Credit9 was founded in 2017 and offers personal loans to consumers based on their credit history and financial situation. Our Loan Consultants assist with the credit application and the transparent approval process ensures we offer competitive rates with easy-to-understand terms. Credit9 loans range from $2,500 to $50,000, with terms up to 60 months, and provide a fixed interest rate with no prepayment penalties. Consolidating debts into a personal loan allows a borrower to make one fixed monthly payment that won’t fluctuate and may reduce the interest paid compared to traditional revolving credit issuers. Funds are typically disbursed within two business days, and our loan servicing team can assist with any payment-related questions.
Contact info
18200 Von Karman Ave. Suite 500, 92612, Irvine, United States
- 888-374-8778
- customerservice@credit9.com
- credit9.com
4.6
Excellent
4K reviews
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Company is slow to respond to client…
Company is slow to respond to client questions and will not let you speak to management. Reps only contact you when they need something and will or can't full answer questions about finance or the cost while you pay thru the initial service.
17 April 2026
Unprompted review
Reply from Credit9
Thank you for your feedback. We understand how frustrating it can feel when you’re not getting timely responses or clear answers, especially when it comes to your finances. That’s not the experience we want for our clients. At Americor, we strive to provide consistent communication and transparency throughout the program. We’d like the opportunity to address your concerns directly and ensure all of your questions are fully answered. Please reach out to our Office of the President team at Officeofthepresident@americor.com
so we can further assist you and make this right.
Patient Loan Consultant (Alex Virkh)
Patient Loan Consultant (Alex Virkh). Excellent customer service making sure I understood the process, spoke clearly and offered good guidance.
18 March 2026
Unprompted review
Reply from Credit9
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the clear guidance you received during the process.
Lacey has outstanding customer service
Lacey has outstanding customer service. Thank you for your help!!!
16 April 2026
Unprompted review
Reply from Credit9
We are so happy to hear that you received outstanding support! We appreciate you taking the time to leave us this wonderful feedback.
I was doubtful at first,but
I was doubtful at first,but, this really works. All the depts I dealt with were knowledgeable, friendly and patient. I am not very high tech learned, everyone took time to assist, especially Alex Mansfield, she walked me thru every step…..
15 April 2026
Unprompted review
Reply from Credit9
We're happy to hear that your initial doubts were overcome and that you found our services effective. We appreciate your recognition of our team's knowledge, friendliness, and patience, especially the assistance you received. Thank you for sharing your positive experience!
Karla was very patient and kind with…
Karla was very patient and kind with me! I enjoyed talking with her, she is very knowledgeable at her job
15 April 2026
Unprompted review
Reply from Credit9
We're happy to hear that you had such a positive experience! We appreciate you mentioning how patient and kind the team member was and their knowledge.
Reply from Credit9
We're happy to hear that your experience working with us was easy. Thank you for your positive feedback!
Wonderful Experience
The whole process was easy and a wonderful way to pay your debts and keep your credit and even better your score.
15 April 2026
Unprompted review
Reply from Credit9
We're happy to hear that the process of debt resolution was easy for you. We're glad you found it a wonderful way to manage your debts and improve your credit.
Credit9
Alex was excellent to work with, she was knowledgeable, professional and responsive.
14 April 2026
Unprompted review
Reply from Credit9
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team member to be knowledgeable, professional, and responsive!
Professional and fast service!
Gabby was very professional, covered all of the details, and answered all of my questions. She made sure that I got everything that I needed.
10 April 2026
Unprompted review
Reply from Credit9
Robert,
We're happy to hear that the professional assistance you received was helpful. We appreciate you taking the time to recognize the comprehensive support and information you received.
Credit9 loan secured
Lacey Rocha is fantastic! She made my entire experience so easy and was very helpful!
10 April 2026
Unprompted review
Reply from Credit9
Jennifer,
We're happy to hear that your experience was made easy and helpful. We appreciate you taking the time to leave us this fantastic feedback!
quick and esy
10 April 2026
Unprompted review
Reply from Credit9
Kenneth,
Thank you for your feedback! We’re so glad to hear the process was quick and easy for you. We truly appreciate you taking the time to share your experience!
Best experience I’ve ever had with a…
Best experience I’ve ever had with a creditor. So nice and polite and understanding. Everything was explained in detail. A+
8 April 2026
Unprompted review
Reply from Credit9
Earlene,
We're happy to hear that you had such a positive experience! It's wonderful to know that our team was able to provide clear explanations and understanding support. Thank you for your A+ review!
-Credit9
MALCOLM is extremely patient and…
MALCOLM is extremely patient and knowledgeable. It been a pleasure in this experience with his help.He is an asset to the company.
8 April 2026
Unprompted review
Reply from Credit9
Erica,
We're happy to hear that you had a positive experience. We appreciate your kind words regarding the assistance you received; it's great to know the support was helpful. Thank you!
-Americor
Good happy thank god
8 April 2026
Unprompted review
Reply from Credit9
Crame,
We are happy that you had such a positive experience. Thank you for your review; we appreciate it.
-Credit9
Malcolm is very helpful.
7 April 2026
Unprompted review
Reply from Credit9
Vel,
We're happy to hear that you found our team member helpful. Thank you for your positive feedback; we appreciate it!
-Credit9
Gabby was excellent
Gabby was excellent. I really appreciated her taking the time to explain everything to me.
7 April 2026
Unprompted review
Reply from Credit9
Martin,
We're happy to hear that you had such a positive experience! We appreciate you mentioning how helpful the explanation was. Thank you for your feedback.
-Credit9
Quick, easy, and friendly!
The rep I talked to has been absolutely wonderful. He walked me through everything, and worked with me on getting everything together that was needed for the loan. Very friendly and respectful. The overall process with his help was so quick and easy that I would definitely recommend the company.
6 April 2026
Unprompted review
Reply from Credit9
We're happy to hear that the representative provided wonderful support and guidance. We appreciate you mentioning their friendly and respectful approach, and we're glad the process was quick and easy. Thank you for recommending us!
Ozzy
Ozzy, my agent, was the best part for sure. Im looking forward to this journey.
1 April 2026
Unprompted review
Reply from Credit9
Heru,
We're happy to hear that you had a great experience! We appreciate your positive feedback and are glad you're looking forward to your journey.
-Credit9
Alexis Mansfield
Alexis Mansfield, was very informative and helpful. She helped me easily navigate into the next phase of becoming debt free. Thank you!
26 March 2026
Unprompted review
Reply from Credit9
Jazmin,
We're happy to hear that our team member was so helpful and informative! We appreciate you sharing your positive experience as you move toward becoming debt-free. Thank you!
-Credit9
Reply from Credit9
Stephanie,
We are happy to hear that you had a nice experience! Thank you for sharing your positive feedback with our team.
-Credit9
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