Credentially Reviews 102

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Very poor support team. It has taken them a week to do nothing despite promising me an update and solution days ago. Really disappointing that they don’t try to communicate with clients, let alone... See more

Rated 5 out of 5 stars

As a ever expanding company who have only recently moved to paperless we have found Credentially to be a good onboarding tool. there are items to be improved on, but anytime we have some additions to... See more

Rated 5 out of 5 stars

I am onboarding for a company who employ surgeons. It's a complicated process requiring a plethora of forms and registrations. Credentially makes it as easy as it can possibly be - with all forms avai... See more

Company replied

Rated 5 out of 5 stars

Great onboarding thank you I thought it was quick, informative and progressive. It was painless and precise, I am really glad everything was so professional. My recruitment consultant and compliance... See more

Company replied

Company details

  1. Software Company

About Credentially

Written by the company

Credentially helps healthcare providers reduce organisational inefficiencies of credentialing and onboarding through automation.

Onboard your new hires — fast, automated and reduce dropouts up to 70%.

Impress CQC — Get 100% compliance. Evidence your credential and safety checks with candidate friendly, integrations with DBS, GMC, NMC and more.

Automated, daily checking — say goodbye to the spreadsheets. We check all credentials for all roles, all the time.

See why the reviewers on the left love Credentially - book a live demo today!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

102 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Very poor support team

Very poor support team. It has taken them a week to do nothing despite promising me an update and solution days ago.
Really disappointing that they don’t try to communicate with clients, let alone provide adequate support.
I wouldn’t have minded if they had just told me that there was a delay but ignoring me for days after promising a same day reply and update is not good enough.
The rest of the software appears to work fine but the support team have made me not want to use Credentially again.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

The app is great, easy to upload documents, staff are awesome. When i applied i was'nt sure I will pass, but with the help of the staff/s who helped me, I will be able to experience being part of this great company. Thank you

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Compliance made easy

Saves time, quick and easy to capture details.Copliance made easy. No need to send numerous paperwork. All is on one place.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Game changer!

SNG Healthcare have recently had the opportunity to use Credentially’s onboarding and compliance portal, and we couldn't be more impressed. The platform streamlined the entire process, making it significantly easier and quicker for our staff to become compliant and ready to work.

The user interface is intuitive, allowing our team to navigate the portal without any hassle. The automated features reduced the time spent on paperwork and compliance checks, which is a huge relief in our fast-paced environment.

What stood out the most was how quickly new hires were able to complete their onboarding tasks and get out into the field. This efficiency not only saved us time but also improved our overall workflow.

I highly recommend Credentially to any organisation looking to enhance their onboarding process and ensure compliance with ease. It’s a game changer for staff management!

18 September 2024
Unprompted review

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