I am still in my beginning steps, doing trial and error. As I go to each chapter, I go and practice. It feels overwhelming sometimes, but I tried and tried watching the videos until it is done. I ask... See more
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Review summary
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Reviews shaping this summary
The package and the training that they offer is amazing I need to learn more and I need help to do so..It us a package thst every business should have.
Company replied
So far there hasn't been any negative surprises ir anything. I just started a couple days ago so if anything bad does pop-up I'll add to my post
Company replied
CreatorU makes me feel less alone as an entrepreneur. It’s a supportive, tight-knit community of people who understand the journey. The creators genuinely care, always offering help and guidance. I’ve... See more
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Company details
Written by the company
CreatorU is the ultimate platform for building your online business or brand. Discover the newest strategies. Execute with AI. Track progress in real-time. And network with 80,000+ other creators.
Contact info
United States
- support@creatoru.com
- creatoru.com
3.5
Average
439 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I required help working out the details…
I required help working out the details of my subscription and Larry was amazing! He worked out all the details for me!
16 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Penny! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Great and helpful customer service
I've been subscribed in creatorU for a year but i didn't use any of the tools that are included in the program. I was informed by trustpilot that is gonna be a yearly charge of 239$ and i was like "Ok, i'll keep in mind".
In 9th of October i received an email, informing me for my yearly creatorU subscription and my upcoming charge of 239$ at October 16th. Because i had never used the program and i couldn't afford to spend this amount, i cancelled my subscription and deactivated the automatic payment of my account. I received a notification that i will not have access anymore after Oct 16th. For making 100% sure that i won't be charged, i communicated with creatorU support, sending an email the exact same day.
I received the confirmation the day after, at Oct 10th, that my CreatorU subscription will not renew and I won't be charged any further. In Oct 16th i received the final email informing me that my subscription has been officially cancelled.
My customer service was great and relieving. Always keep an eye on your emails and notifications if you want to avoid upcoming charges and you'll have no problem!
16 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Feeling Bitter
I woke up to a 239.00 charge on my account with no warning. I had paid 7.00 for a 1 year trial and cancelled long before the one year anniversary. I've emailed asking for a refund, and no response. You see, that's how they get you. They ask for a very low fee, let a year go by and then, surprise! I think what's so frustrating is that most of us work hard for our money. I've owned several businesses in my life, and I've always, always, done my customers right. It's how I sleep well at night. So that being said, be weary of ANY company that you read these type of reviews about.
14 October 2024
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Amazing content at bargain price!
I'll happily renew my subscription to CreatorU when it comes around.
I've had it for almost a year now, and for a very reasonable price I got access to hundreds of recordings and courses, from technical walk-throughs to marketing masterclasses. All are presented by industry experts who really get you all fired up to give it a try.
The live calls are worth the annual fee alone!
Strongly recommended.
15 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Great service
Needed help with my account and was taken care of very quickly and to my satisfaction!
15 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Sherry! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Fabulous customer service!
Fabulous customer service!
Did not like that I made small purchases, then found myself subscribed ...and billed $285 !
Wrote asking this to be cancelled.wuth NO hope of hearing from them. To my surprise, customer service was wonderful!
I can highly recommend this company for quick, helpful, and responsive customer service. An appreciated surprise among today"s businesses!
13 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Complete and utter scam
Complete and utter scam. A deceitful company relying on small print and attempt to catch people out. Lack of clarity in their system, offering a year free trial then making charges without adequate communication or authorisation a year later, then refusing to refund despite me never ever having used their product and having no intention of doing so. Avoid at all costs. Disgraceful.
14 October 2024
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
AVOID AVOID AVOID - SCAM ARTISTS
AVOID AVOID AVOID - like others have charged $239 to my credit card - staying initially I didn’t have an active account with them then MAGICALLY finding one that apparently I verified. Also apparently sent a notice of the renewal but NO emails received from them before I emailed about this charge - scam artists !!!!! THEY ARE REFUSING TO REFUND so I have disputed it with my credit card company !!!
14 October 2024
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Excellant return experience
I got a charge and didn’t remember ordering or having it processed at a later date! I don’t do marketing anymore and so I contacted them and they returned the money with no problem at all! It was a great experience!
2 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Barbara! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
The same as above happened to me too.
The same as above happened to me too.
I filed a dispute via paypal because they didn‘t answer to my initial email. After I filed the dispute, they wrote me an email that they will happily give me the money back if I mark the dispute as resolved. As I talked to paypal, they told me not to resolve it, because the firm could easily just give the money back if they wanted to.
I had a bad feeling about it and wanted to close the dispute just now but paypal decided some minutes ago - in their favor.
So now they seem to not want to give me back any money!
I‘m fed up with both, them and paypal!
That‘s just anything else than fair.
Keep away from this company!!
I never used the course they sold me at all so it was 249$ for nothing!!!!
12 October 2024
Unprompted review
They looked after my query immediately
They looked after my query immediately, it’s much appreciated thanks!
7 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
SamCart.com have taken 239 USD from my…
SamCart.com have taken 239 USD from my bank account which was unauthorised. I have never heard of SamCart.com, have no correspondence from them and no receipt for what I've just been charged for. They are not replying to my emails and their chat function tells me there is no-one available at the minute. MAJOR SCAM ALERT!!!!!!!!!!!
9 October 2024
Unprompted review
Customer Service Win
I didn't realize that I still had a CreatorU account. It's something I signed up for to look at and it didn't end up being what I was looking for so I moved on. I was autobilled for a year's subscription and sent them an e-mail asking for a refund since I hadn't used the service. I didn't figure they'd give me one, but it was worth a shot. They e-mailed me back within 5 minutes and gave me exactly what I asked for. I could not be more impressed with the punctuality and professionalism
9 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Brandon! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
They charged me 197$ then later 239$…
They charged me 197$ then later 239$ without any notice. There was a catchy video from CreatorU to teach you how to grow your Youtube channel for 10$. That was all that I signed up for. I haven't even opened that course because I didn't think I need it.
What's all this ROBBERY they're doing to people? Someone replied to me and said they're not able to refund me but only give me credits to use some courses.
10 October 2024
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Best service and customer experience
I purchased the course as a one-time payment for a 5-week course. Great and easy content! Unaware, it prolonged into a membership and I was charged. I contacted the support team and they helped me immediately to receive a full refund - also offering me other possibilities to proceed according to my own needs. I am positively surprised and excited about the kind and sweet service! When time is right, I'll definitely consider coming back to the platform! Thank you Charlie! To many more human & kind interactions in the business world.
3 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Creator U: A Comprehensive Platform for Online Entrepreneurs
I've attended numerous online courses, but Creator U has been by far the most valuable. This all-in-one platform offers an impressive array of tools that have significantly accelerated my business growth.
From leveraging AI for content generation to mastering niche market research, Creator U provides everything I need to create, market, and sell online courses and ebooks. The platform's templates and step-by-step guides make it easy to design and publish professional landing pages and articles across multiple platforms, including social media and YouTube.
One of the standout features is the user-friendly payment processing service, which simplifies the setup and management of my online store. Thanks to Creator U, I've been able to transform my business idea from a concept to a reality in a matter of days, not months. I highly recommend this platform to anyone looking to build a successful online business.
3 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Great customer service
Great customer service. Timely, friendly and helpful
3 October 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Leslie! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
I was not looking for this but...
I was not looking for this but their promo came into my email box so I took the time to read it and being a novice creator it seemed like a really good deal for almost no money so I signed up and have found what is inside is everything they said it would be and more so thank you for finding me and I look forward to what's ahead, thank you.
23 September 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Jim! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Very professional interactions with the…
Very professional interactions with the customer support team. This matters just as much as the product itself. Very trustworthy. I highly recommend this company.
26 September 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Brittani! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
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