Creative Market  Reviews 7,175

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,152 reviews, reviewers had a great experience with this company. Customers consistently praise the wide variety of high-quality products available, including fonts, templates, and graphics, which are often described as unique and valuable. People find the website easy to use, with a hassle-free purchasing process, clear licensing, and instant downloads. The pricing is frequently mentioned as reasonable, making professional design assets accessible. However, some people were dissatisfied with specific purchases, reporting that the downloaded product did not match the description or illustration. A few customers experienced issues with files not opening or fonts not translating as pictured. There were also occasional complaints about difficulties with the search function due to the vast number of listings, and some reviewers noted problems with customer support regarding refunds for faulty products.

What people talk about most

Product

Customers express satisfaction with the product selection and quality. Many reviewers praise the wide range... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Website

Users describe positive interactions with the website, often highlighting its ease of use for purchasing and... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers praise the high... See more

Price

Reviewers highlight positive aspects of price, often describing them as great, reasonable, and offering good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

my account hasn't worked properly for ages and customer support hasn't helped apart from saying to clear my cache, but purchasing as a guest works and it adds it to my account. So thats annoying but I... See more

Company replied

Rated 5 out of 5 stars

Creative Market provides useful tools for individuals and businesses that rely on visual communication. Simply looking through their vast array of products is a total pleasure. Most items are unique a... See more

Company replied

Rated 5 out of 5 stars

This is the only site I get commercial license from for illustrations and fonts. It’s hassle-free, can redownload purchases whenever (helpful when I change laptops/gadgets) and I just trust it. I fo... See more

Company replied

Rated 5 out of 5 stars

Creative Market has become my go-to for design resources. The variety is incredible, fonts, templates, graphics, themes, and the quality from independent creators is consistently impressive. I love t... See more

Company replied


Company details

  1. Online Marketplace
  2. Graphic Designer

About Creative Market

Written by the company

Creative Market is world's marketplace for design. With millions of design assets from artists in 190 countries around the world, we empower creators to bring their creative ideas to life.

Find the perfect template, pair it with a striking image, and overlay beautiful type. Creative Market is home to millions of design resources that work great together.


Fonts

Graphics

Templates

Unlock even more benefits with a Creative Market membership. Save up to 20% on everything and get access to our monthly drop - up to $1000 in free assets every month!


Learn More

Get Free Goods

Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Font search over!

I found the font I had been searching for-very helpful!

25 April 2026
Creative Market  logo

Reply from Creative Market

Kathryn,

We're happy to hear that you found the font you were searching for! We appreciate you taking the time to leave us feedback.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

easy to find custom fonts and purchase

great quality products and experience

25 April 2026
Creative Market  logo

Reply from Creative Market

Jasmine,

We're happy to hear that you had a great experience with our high-quality products! Thank you for sharing your positive feedback with us.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 1 out of 5 stars

I strongly advise against signing up…

I strongly advise against signing up with Creative Market.

Over the past three weeks, I have unsubscribed from their newsletter multiple times and even sent two direct emails requesting that my data be deleted. Despite this, I continue to receive marketing emails almost daily.

This is not just annoying — it feels like a complete disregard for user consent and basic data protection principles. When a company ignores repeated unsubscribe requests and direct communication, it seriously undermines trust.

At this point, I would describe their behavior as persistent and intrusive.

Do yourself a favor: never sign up in the first place.

5 May 2026
Unprompted review
Creative Market  logo

Reply from Creative Market

Hi there,

Thank you for your review.

We are sorry to hear about your recent experience, as that is not something we strive for here. We can see that you unsubscribed from one campaign by doing so in the email footer.

We want to help you resolve this, but we cannot find your support email. Can you please email us at support@creativemarket.com with the email you used to purchase from us?

Regardless, I have flagged this with our marketing team so we can look into seeing if something is not working as expected.

Thanks again,

- CM

Rated 5 out of 5 stars

This is the only site I get commercial…

This is the only site I get commercial license from for illustrations and fonts. It’s hassle-free, can redownload purchases whenever (helpful when I change laptops/gadgets) and I just trust it. I forgot how I discovered your site but it’s the only one I go to.

Only con is searching. There’s sooooo many files/listings that it’s impossible for me to be able to browse when I’m looking for something specific and sometimes I wonder if I missed out on stunning creatives just because they’re on page 200. That’s my only critique for now.

29 April 2026
Creative Market  logo

Reply from Creative Market

Hi there,

We're happy to hear that our hassle-free access and reliable commercial licenses meet your needs. We appreciate your trust and are grateful for your continued support. We acknowledge your feedback regarding the search functionality and the extensive number of listings. We'll consider your comments as we explore options to improve the browsing experience.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Great Service!

The experience is always great from finding what you want to checkout with credits. Also downloading your products. Thank you to everyone at Creative Market.

28 April 2026
Creative Market  logo

Reply from Creative Market

Cynthia,

We're happy to hear that you consistently have a great experience, from discovering what you want to downloading your products with credits. We appreciate your kind words and thank you so much for your feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 2 out of 5 stars

Too many AI Generated products NOT…

Too many AI Generated products NOT marked as AI.

27 April 2026
Creative Market  logo

Reply from Creative Market

Hi Tori,

Thank you for your review and for letting us know.

Please contact our Support Team directly, so we can investigate the products you found.

support@creativemarket.com

Thank you again,

- CM

Rated 5 out of 5 stars
Creative Market  logo

Reply from Creative Market

Sarah,

We're happy to hear that you found our images high quality and well-priced. Thank you for your positive feedback; it means a lot to us.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I love your site!

21 April 2026
Creative Market  logo

Reply from Creative Market

Hi there,

We are so glad you love our site! Thanks for your feedback; it means a lot to us!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 2 out of 5 stars

I feel disappointed as the mock up…

I feel disappointed as the mock up files I bought don't work and there isn't a possibility to contact the owners..

26 April 2026
Creative Market  logo

Reply from Creative Market

Hi there,

Thank you for your review!

We are sorry to hear about your recent experience, as that is not what we want to hear from any of our customers. That said, you can contact the Shop directly if you have authorized your device, or reach out to our support team.

Contacting the Shop:
https://support.creativemarket.com/hc/en-us/articles/201193314-How-do-I-contact-a-Shop-Owner-about-an-item

Contacting Creative Market:
support@creativemarket.com

Thank you,

- CM

Rated 5 out of 5 stars
Creative Market  logo

Reply from Creative Market

Eva,

We're happy to hear that you found exactly what you were looking for! Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 3 out of 5 stars

I like the quality of some of the…

I like the quality of some of the mockups, but there just wasn't enough of what I needed.

21 April 2026
Creative Market  logo

Reply from Creative Market

Hi There,

Thank you for your review!

Please contact our support team so we can look into the product you purchased.

support@creativemarket.com

Thank you,

- CM

Rated 5 out of 5 stars

I love the fact that I was able to use…

I love the fact that I was able to use a variety of floral assets for a client's project!

20 April 2026
Creative Market  logo

Reply from Creative Market

Erika,

We're happy to hear that you found our floral assets helpful for your client's project. Thank you for sharing your positive experience with our services!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Place for quality assets and licensing

I have been buying brand fonts after my employer acquired another brand. I use Creative Market to get clean files with proper licensing.

23 April 2026
Creative Market  logo

Reply from Creative Market

Dyl,

We're happy to hear that you've found Creative Market helpful for acquiring brand fonts with proper licensing after your employer's acquisition. Thank you for your positive feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

The best place for graphic assets

The best place for graphic assets. The token system is fair. I hope it grows as a place for graphic artists to sell their creations!

23 March 2026
Creative Market  logo

Reply from Creative Market

Lila,

We're happy to hear that you find our platform the best place for graphic assets and appreciate our token system. We appreciate your feedback and hope to grow as a marketplace for artists!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 3 out of 5 stars

More variety in the email promo content

The content I have purchased has been mostly good. Every once in a while, I'll get an older action or plugin that is no longer compatible without some tinkering. But the 3-star rating is in regard to the email promos. I typically only see fonts and basic color schemes. Just would like more variety.

24 April 2026
Creative Market  logo

Reply from Creative Market

Duane,

We appreciate your feedback. We're glad the content you purchased was mostly good. We apologize for the older, less compatible items and the limited variety in our email promotions. We'll consider your comments as we work to improve our offerings.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Always great choices

Always great choices. Easy checkout process.

24 April 2026
Creative Market  logo

Reply from Creative Market

Karen,

We're glad you found great choices and an easy checkout process. Thank you for your positive feedback; we appreciate it.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

Great marketplace for creatives

I've always enjoyed the purchases from Creative Market over the years. From vector assets, to fonts, and other goodies - there is a lot of creativity here and overall you get great value.

The site experience is fun and intuitive, and I am always surprised at what I find.

21 January 2026
Creative Market  logo

Reply from Creative Market

Michael,

We're happy to hear that you've consistently enjoyed your Creative Market purchases over the years. It's great to know the site's intuitive experience and the variety of creative assets surprise you in a positive way. Thank you for your valued feedback!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

I found the font

This was the only site where I could find the font that I was looking for.

17 April 2026
Creative Market  logo

Reply from Creative Market

Duane,

We're happy to hear that you found the font you were looking for on our site. We appreciate you taking the time to leave us feedback.

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

Rated 5 out of 5 stars

looking for what I needed was very easy…

looking for what I needed was very easy and installing my purchases had no issues. I love all that I have bought from creative market so far

16 April 2026
Creative Market  logo

Reply from Creative Market

Jane,

We're happy to hear that you found what you needed easily and had no issues installing your purchases. We appreciate you loving what you have bought so far!

If you have any further questions or need help, please reach out to us! support@creativemarket.com

- CM 🩵

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look