Totally misleading advertising! Supposed to be Swedish but is Chinese as I would have known if I had read the Trustpilot reviews in advance. Bought 2 garden spotlights, which I’m about to test, but... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Quick delivery and easy to reach via email. Customer-friendly and nice.
The packaging was a bit damaged
The packaging was a bit damaged, which worried me at first. Thankfully, the light itself was perfectly fine and looks amazing. I'm really happy with my purchase!
The customer service I received was…
The customer service I received was exceptional. I don quickly resolved an issue I had with my order and even sent a follow-up email to ensure everything was okay.
I had a wonderful experience with their…
I had a wonderful experience with their customer service. They were responsive and very helpful when I needed to change my shipping address last minute. Everything went off without a hitch!
Shipping look about a week
Shipping look about a week, which was faster than I expected for international delivery. I'm really pleased with my purchase.
I bought their oil lamps
I bought their oil lamps, and they're a beautiful addition to my home. They arrived in perfect condition after about two weeks. The wait was worth it, though it would have been nice if it had arrived a bit sooner.
Great customer service
Great customer service! They were very helpful when I needed to make a change to my order. The product arrived as expected, and it's exactly what I was looking for.
Easy Stick Motion Spotlight is…
Easy Stick Motion Spotlight is fantastic! It's bright and easy to install, perfect for my garage. Highly recommend!
I'm impressed with the level of…
I'm impressed with the level of customer service I received. They quickly resolved an issue I had, and the product itself is fantastic. Overall, a very positive experience.
I ordered the serenity Cone Lamp and…
I ordered the serenity Cone Lamp and noticed that the color was slightly off from what I saw online. It's a bit darker, but honestly, it still looks stunning in my space. I'm very pleased with the overall quality!
Bought some arts lights
Bought some arts lights. They Do what they're supposed to do. Looks okay too.
Do not order or trust them you never get your item
I ordered and paid for 2 luminous crystal balls on 7/22/24
1. There was to be a delivery on 7/30/24 but the location to deliver it was closed and alerted by courier of 'wrong address'
2. Alerted them that not wrong address but a Post Office who can accept packages/parcels from ALL couriers with the business hours provided to you that I had hoped you conveyed to the courier OR they would see on the Post office door. (have to use this route 2/2 mail theft at physical residence)
3. Idun in CS alerted me that the "courier would try in "6-10 days, be patient" 6-10 business days?
assuming this interval starts from the last time they tried to deliver(7/30), we are at day 22+;
OR if they mean per courier advice to them ( 8/12) , 6-10 days then we are now at 13 days+. They use a courier call "UniUni' they have known issues and the US postal services catergorizes them as "not legit companies" USPS was right, as another item from a different vendor who used this courier service I never received and I had to go to another courier. Good news..they take your payment super fast, yet "be patient' w/ their incompetent courier and no item?. would they be patient w no payment?? ! So still nothing, am alerting BBB and my CC of this company and their practices. DO NOT TRUST THEM. DO NOT ORDER FROM THEM. The other reviewers have similar experiences. Shop Amazon! (I don't work there but at least when I order I get my stuff)
I had my review by trust pilot…
I had my review by trust pilot withdrawn about this company. You will as others have said be fleeced out of your money. Don’t use them
Easy to order
Easy to order, good products, and a large selection for all budgets. Customer-focused in the contacts I have had. A bit long delivery time, information about it would have been good.
Unfortunately received a damaged item
Unfortunately received a damaged item, but everything went well with the return, etc., so I will likely try shopping at creative lighting again.
Ordered light which never delivered and…
Ordered light which never delivered and my card was compromised in the transaction. My bank contacted me and I’ve had to cancel my credit card. Shocking
I had an issue with my order
I had an issue with my order, but Elsa from customer service was fantastic! She resolved it quickly and even followed up to make sure everything was okay. The solar-powered light I bought are of excellent quality.
Overall satisfied
Overall satisfied, a bit long delivery time but if you have patience it was good, Out of 5 lamps, I was satisfied with 4, so that's good. The 5th I would say differed from the picture a bit in colors and such. But overall satisfied
Received my wardrobe motion lights
Received my wardrobe motion lights. They work alright and were easy to install. They are practical for finding clothes in the dark, though not very bright. Overall, they serve their purpose. Customer service was responsive.
Ordered a set of flameless candles
Ordered a set of flameless candles. They look decent and create a nice atmosphere. Note as bright as I hoped, but they are okay for decorative purposes. Delivery was prompt, which I appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








