CreatePay Reviews 430

I found Matt Thackeray very helpful with the process of changing companies! A polite and well mannered person who took the stress out of it all!

I have some deli.in earby lancashire,I went online for a quote and quote only as I was in contract with another card company at the time,sales rep couldn't convince me due to me being in contract,but he got my daughter to sign up and she even told him contact still ran to February 2025,sales rep not a problem we will leave terminal with you til contract up,not a good idea as the machine was in cupboard for 2 mths and first time we use it it wasn't set up right,but card payments came to £172 but world pay only paid us £82 for that day,that was down to being charge for having terminal in cupboard which the sales rep didn't notify us off that,so world pay took £90 off us that day for one day ONLY,BE CAREFUL folks businesses can't afford to loose money like that due to a greedy sales rep just wanting business,and not giving a monkies about customers

Dean from Worldpay was an absolute star, talked us through everything in plain English and got us set up quickly.
Took the stress out of the process by being super efficient.
Thanks a million Dean would 110% recommend this guy.

Ben was super helpful and informative aswell as friendly and down to earth will definitely recommend

Alex shields was the rep I used. He was easy to communicate with and very efficient to deal with. The whole process changing card machine was seamless and very easy… especially considering the money I will be saving!

Matthew Wickham came in to see us and made the transition from.my previous card company an easy task.
I've saved money and the new machine is fater and easier to use. Would recommend there services.
Ornamental fish farm

Gordon changed us over from our last supplier. Machine is much faster and we made savings of 20%. Transition was smooth and Gordon helped each step of the way. I highly recommend the company and Gordon as our rep

Matt is so on the ball with any help we need.
His manner and efficiency is second to non.
Excellent.
So we are very happy customers indeed.

There are so many kind and helpful people here to help customers, thanks for everything

Matt Thackeray was very helpful with setting up our new card net machine. He even took the stress away from us having to cancel our pervious service provider by emailing them for ourselves. His friendly knowledgeable approach helped me understand how to use the device. He didn't rush through anything and answered any questions I had. Would highly reccomend him to other businesses or people, for his knowledge and friendly, helpful attitude.

I had an impromptu visit at my shop premises The flower gallery from Matthew Wickham after he had visited the little cafe next door, we had a very informal chat regarding my card machine, I had been looking to change and his visit was very well timed, after seeing what I would be saving a month it was a no brainer, Matthew made the whole process easy, he also called back once I received the terminal to set it all up and give me a little demo of its operation, I can not praise Mathew enough, really helpful & a genuinely lovely lovely guy, thankyou

Excellent customer service from the rep Matthew Wickham. Has helped us out extraordinary well. Muchly appreciated to him. Been outstanding.

I originally didn’t want to change as I believed it would cost me more than I was currently paying but Jamie Ruocco came in and took the time to explain to everything to me and I’m very happy with the service and ease of switch.

On Wednesday Dean Ashfield came to help me with the new card payment machine to set up explaining everything to me also help me with dealing with previous company . Very helpful, everything thinking it's very easy. I
recommended Dean he will hepl and explain everything so you not gonna be confused. Satisfied 100% definitely will recommend this company to friend.

Just want to say great service from Jamie Ruocco from start to finish
Thankyou

Dean switch us easily over to create pay.
No disruptions to business.
Happy with the level of service provided.

Excellent customer care throughout. Our Account Manager Dean has been terrific throughout the sign up process and to date with assistance when needed. Clear instructions have been issued and receipts and acknowledgements provided for everything. We know where we are and what we are doing!

We recently took the business over and through the referral of a friend that uses Createpay Raj was sent to visit us. He came back to set the account up, show myself and my team how to use the equipment and even stayed out late to ensure we were all happy before he left. 100% recommend these guys!!

Great experience, highly recommend

Can’t recommend Matthew Wickham at Worldpay enough fantastic professionalism from the start and available at anytime of the day and saved me money at THE FAT CAT AND CANARY