CrazySales.com.au Reviews 276

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, finding them to be of poor quality, not as advertised, or even fake. Customers frequently encountered issues with delivery, noting that it was often much slower than stated, lacked proper tracking, or sometimes did not arrive at all. The website itself also caused frustration, with many feeling misled about the company's location and the origin of their products. Some people were dissatisfied with the ordering process, experiencing problems with incorrect items being sent or orders not being dispatched in a timely manner. Reviewers also mentioned difficulties with customer service, particularly when trying to resolve issues or get updates on their orders.

What people talk about most

Product

Reviewers highlight negative aspects of product quality and authenticity. Many customers received cheap... See more

Delivery service

Customers consistently note negative experiences with delivery services. Many reviewers report significant... See more

Order

Consumers express strong dissatisfaction with their orders. Many report significant delays, with items... See more

Website

Customers had negative experiences with the website. Many reviewers do not recommend the site, citing issues... See more

Quality

People report negative experiences with quality. Many customers received products that were not as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I brought two advent calendars. I was thinking they may have been like samples of the products but they weren’t they’re just flat small plastic pictures of the products. So I managed to wast... See more

Rated 1 out of 5 stars

Don't buy from this Company, Crazy sales" Australia" Everything comes direct from China and if you want to return they will charge you a 20% Handling fee and you have to pay return post to China. Web... See more

Rated 1 out of 5 stars

Please do not get sucked into buying anything from this so called 'online store.' It's a scam that I fell for two wks ago and am yet to receive delivery, no tracking history or updates, even on so cal... See more

Rated 1 out of 5 stars

I bought 2 Android tablets which the ad said included an external keyboard and mouse for each. I got the keyboard but no mice included. It took me three weeks to get them to reimburse me enough mone... See more


Company details

  1. Discount Store
  2. Online Marketplace

Information provided by various external sources

Australia's #1 online shopping website! Cheap bargains & discounts with the top online shopping Australia store! From furniture, to toys & hobbies, to appliances & pet supplies -- we've got it all, with free shipping on selected items!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

276 reviews

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1-star

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Rated 5 out of 5 stars

Bought a pottery wheel about a week…

Bought a pottery wheel about a week ago. Although my order disappeared from my account profile, the staff confirmed that the order was being processed and arrived very quickly within 5 days. Very good quality! A lot of bad reviews on this site - I cannot say my experience was the same.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

My product never arrived.

My product never arrived.
Ordered 9/12/24
Email sent day after order saying it was sent
I contacted the courier, was told their shipping number given to me didn’t exist.
Tried emailing, no response.
Tried calling. Waited 2hrs to speak to someone. Eventually got someone, they put me on hold to check a problem. Waited another hour then line went dead!
They are scammers+++. Never purchase anything from them. They should be stripped of their business!

9 December 2024
Unprompted review
Rated 1 out of 5 stars

My product did not arrive

My product did not arrive, there has been only 1 email after purchase and it was to confirm payment. When I went to tracking it couldn't give me information. Then when I went to another very small link on the page it said Oh No we are sorry Item is unavailable check out similar items. What a scam! Why would it say available when making the purchase. My daughter now has no Christmas gift. I have sent an email to recover my payment. Glad I used PayPal.

21 December 2024
Unprompted review
Rated 2 out of 5 stars

Item eventually arrived

Bought an item online end of November
Processed the money very quickly, tried to contact them when item hadn't arrived mid December but no reply. Thought they were a scam, but item arrived today 2nd January.

30 November 2024
Unprompted review
Rated 1 out of 5 stars

BUYERS BEWARE!

BUYERS BEWARE!! ABSOLUTE SCAM
$300 down the drain.. tracking number is fake, product is not even in Australia and no signs of if it will ever arrive. They have disconnected the phone, they are not responding to emails and today they disabled the live chat too. I’ve lodged a complaint with ACCC. Looking at past reviews online and they have been doing this for years. These people need to be shut down immediately. Xmas ruined for my son this year.

2 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust this website!

Do not trust this website!! It is a dodgy scam and all they want are your contact details to sell to other scammers.
I was looking at a product the other day on this website. I put in my email address so that I could proceed to find out how much and how ling shipping would take. In the end, I decided not to buy the product.
However, I then got an email saying "thank you for your purchase". I can't tell you how much this upset me. I thought Crazy Sales had stolen my payment information and charged my card without permission.
What had actually happened was that they had created an account for me WITHOUT MY PERMISSION and then sent me an email telling me that my order was "pending", even though they made it sound like I'd purchased the product.
I emailed them to IMMEDIATELY DELETE MY ACCOUNT and they gave not done so yet.
Extremely dissappointed. Will never purchase anything from this dodgy website. Do not recommend.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammer alert!!!!!!

Scammer alert!!!!!!! Don't trust this page!! Thank goodness I only ordered one product to test it's reliability, lo and behold, it is not!!!!!!! I don't know how the people running this company is able to sleep at night! Karma will come for you one way or another!

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. No merit whatsoever and I will be reporting everywhere I can. Still have not received my items that had an ETA of November 27, which are advent calendars that were needed for December 1. No customer service help, just rubbish excuses.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. I ordered their mini whipper snipper. My cat holding scissors could cut better and faster. Still waiting for my refund

9 December 2024
Unprompted review
Rated 1 out of 5 stars

I would not even award them one star

I would not even award them one star. I ordered, they took the money, gave me a bogus tracking number...(I checked with Auspost, and according to them it was not shipped by them.) Whenever I contact Crazy Sales they have this delay tactics,,,It has been shipped but due to Auspost and Christmas rush there are delays.

11 November 2024
Unprompted review
Rated 1 out of 5 stars

I purchased a snowman electrical for my…

I purchased a snowman electrical for my garden for Christmas, Set it up as per instructions two days later the pole snapped and now I can’t use it paid a lot of money for it as well. In addition to that I have requested a refund for my inflatable Santa due to the strong winds We get it doesn’t stand up. I’ve sent a video I’ve sent emails for refunds still no reply!

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Dodgy company

Dealing with these people has been a nightmare! Only got half my order and the same apology over and over again. Finally they offered me $15 for my useless $38 item. Lesson learnt. My advice: DONT GO ANYWHERE NEAR THEM
Minus 5 🌟 🌟🌟🌟🌟

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Misleading site , NOT AUSTRALIAN

Bought a USB dock for Mac as I thought I’d save myself $10 …very big mistake
Site is not an Australian site as advertised, it look about two days before it was shipped , site stated 4-7 day delivery period and it’s now been a week and I’m informed that it still hasn’t left China (which is where all this stuff is coming from )

Very misleading and morally wrong , just wish I read the reviews before purchase

As the dock is something I needed this week had to bit the bullet and buy a new one locally as I’m not even sure this will arrive anytime soon , as the tracking seems not to be moving at all

24 October 2024
Unprompted review
Rated 1 out of 5 stars

DONT SCAM WARNING!!!!

DONT SCAM WARNING!!!!! Company is also known as Mydeal.com.au check out there reviews they got bombed with complaints and bad reviews so now there operating as Mydeal.com.au name you won't get what you ordered of you even get anything and they use amarex currier anyway and there just as much unreliable

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! Be careful!!! If you want to avoid a headache, stay away from this company!
Besides I never received my purchase, I got charged another $5.5 to re-deliver my item, but it never got delivered

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this " scam " company

Do not use this " scam " company. Ordered a product, received email that there was a delay, next email stated product on it's way. Never received my order !! Tracking info not Crazy Sales probably another scamming operation.
How do these business get registered and stay registered. Another job for the ACCC

16 October 2024
Unprompted review

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