This company has been one if not the best company for customer service I have ever dealt with. They are fast and they stand behind there quality and service.there products for value to dollar is secon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like their chais and pendants. I had a problem with a current pendant I purchased. Reached out to them and June responded back to me quickly. They rectified the situation with good communication and... See more
The bracelet was perfect I think my wife will love it for Mother's Day. The necklace however that was for me the quality was good I think that it will last through my active Life style but the clasp d... See more
Company replied
Perfect company 💯 with no problem with order ,really great products 👍love it looks very good can't complain for the price Will be buying a lot more from them soon 💯
Company replied
Company details
Written by the company
CrazyCoolChain focus on street fashion jewelry like Cuban chains, Cuban bracelets, Figaro chains and so on. Helping people finding a suitable style is our main mission. We have been engaged in a variety of jewelry for many years. The raw materials we use is of the best quality in the area. It is our aim to sell the best quality jewelry to all parts of the world. We will provide the best service.
Contact info
2511, East Tower, Aoyuan Chuangyue Building, No.283 West Shibi Hanxi Avenue, Panyu District , 511495, Guangzhou, China
- +852 68494811
- support@crazycoolchain.com
- crazycoolchain.com
4.5
Excellent
115 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I tried to get in contact with you and…
I tried to get in contact with you and no one got back to me about doing an exchange with a recent purchase
3 September 2022
My order is taking forever to get to me…
My order is taking forever to get to me and I also paid for fast shipping
30 August 2022
Very disappointed with the product but…
Very disappointed with the product but more important…..the lack of communication. I’m going to make a YouTube video about this and show this item very poor craftsmanship and on top of that it was damaged before it even came smh
8 May 2022
Unprompted review
The ring I ordered did not fit and I…
The ring I ordered did not fit and I don't .have information on the return policy
5 May 2022
Reply from crazycoolchain.com
Dear customer, the size you ordered is 7 and we have shipped size 7
Still waiting for my chain to show up!!!
5 May 2022
Reply from crazycoolchain.com
2022-05-05 16:10
ORLANDO, Delivered, In/At Mailbox
The bracelet was perfect I think my…
The bracelet was perfect I think my wife will love it for Mother's Day. The necklace however that was for me the quality was good I think that it will last through my active Life style but the clasp does not stay closed and I had to adjust it, almost fell off of my neck good thing I caught it in time. I intend on purchasing more of your products thank you for allowing me to give this review. It's really not a big deal I took care of it but since it's a review I gave one that's the only reason I'm giving this for out of five stars.
5 May 2022
Reply from crazycoolchain.com
Dear customer, thank you for taking time writing us a long review and we are happy to hear that your wife likes the bracelet. We makes the chains however, the clasps are from other supplier. We will look into it and consider purchases clasps from a different supplier. Thank you for letting us know about your experience and we will continue to make improvement.
Haven’t got no feed back took my money…
Haven’t got no feed back took my money no tracking number an I paid for 3to 5 day shipping
20 April 2022
Unprompted review
Reply from crazycoolchain.com
please check email:
Dear customer,
It takes time to process your order.
We have received your order and payment, it is ready to be shipped. Do you want to keep this order or cancel this order? Please advise.
I like doing business with these people…
I like doing business with these people I was very satisfied with the shipping and the time of arrival will make another purchase soon
6 April 2022
Reply from crazycoolchain.com
Dear customer, we enjoy doing business with you as well. We appreciate your positive feedback. Looking forward to making new jewelry for you.
Reply from crazycoolchain.com
Dear customer, thanks for your review!
The chain I ordered is very durable and…
The chain I ordered is very durable and sweat proof it looks good and the weight is proper the bracelet aswell was a good investment and a great purchase....
3 April 2022
Reply from crazycoolchain.com
Dear customer, thanks for taking time writing us a five-star review. We will keep up the good work
Reply from crazycoolchain.com
Dear customer, thank you for your kind words! We’re happy to hear that you satisfied with our product!
Reply from crazycoolchain.com
Thanks for your positive review! I’m so happy to hear that you are satisfied with our product
I gave it 4 stars ⭐️ I noticed that…
I gave it 4 stars ⭐️ I noticed that between each connecting chain link it’s appeared to have not been gold plated . If this would have been Done I would have given it 5 but for the most part I love the chain ! 👍🏽
9 March 2022
Reply from crazycoolchain.com
Dear customer, thanks for your feedback, we will continue improving our product
I'm gonna return my chain and…
I'm gonna return my chain and bracelet... Gaps in the link and the locks doesn't lock... Very disappointed in the product I got... I got better on Amazon!
9 March 2022
Reply from crazycoolchain.com
Dear customer, sorry that our product is not to your satisfaction, a customer representative will help you resolve the issue
Reply from crazycoolchain.com
Thank you so much for your kind words, Peter. We really appreciate you taking the time out to share your experience with us
I had a great experience I just wish…
I had a great experience I just wish the tracking was a little faster to let me know where it was but other than that everything was great I will be ordering again thank you
8 March 2022
Reply from crazycoolchain.com
Dear customer, thanks for writing us a review. Sorry that the shipping was a bit slow and we will improve in the future.
Reply from crazycoolchain.com
Dear customer Rickey, thank you for your review! I’m so glad to hear that you like our product.
Reply from crazycoolchain.com
Thank you for taking the time to leave us such a great compliment. The entire team is incredibly grateful for the kind review you shared.
Great quality with fast delivery
3 March 2022
Reply from crazycoolchain.com
Thank you very much for taking the time to leave us a review, it is very much appreciated by us!
Great quality and delivered on time
20 February 2022
Reply from crazycoolchain.com
We can’t thank you enough for the kind words about CrazyCoolChain. Your review means a lot to us and lets us know we’re on the right track!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.