Crayo AI is a game changer and really easy to use. Big shoutout to Danny — he helped guide me through everything and was genuinely supportive. You can tell the team are always improving the platform.... See more
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Review summary
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The support is top notch. Danny was very fast at resolving my issue. The platform is very easy to navigate through. I was able to make my 1st video with Crayo and publish it on my Youtube Channel with... See more
Company replied
The support team is great, far better than the team over at Musas other thing Media Metas. Danny helped me sort my free trail and was replying quickly even during late hours
Company replied
I had an excellent experience with the Crayo Team especially with the support. The where very kind and very helpful with all of my questions that I had as a beginner. I can definitely recommend... See more
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Company details
Written by the company
Crayo is an AI-powered platform designed to help creators generate viral-ready short-form content in seconds. We offer a range of tools, including AI voiceovers, subtitles, gameplay optimization, and video editing features like split-screen, fake texts, and more. With Crayo, users can quickly create engaging videos for platforms like TikTok, Shorts, and Instagram, all without needing extensive editing skills. Trusted by over 2.1 million users, Crayo simplifies the video creation process, making it easy to produce monetizable content at scale.
Contact info
United States
- support@crayo.ai
- crayo.ai
3.7
Average
174 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Scam app. Overpriced substandard software
Crayo is a SCAM. If I could have given it 0 star, I would have. And I strongly suspect that the 5 star reviews you see below are fake...
This software is poorly designed, its features are week compared with so many alternatives out there, including some free ones. Take for instance Capcut or Da Vinci resolve for video editing. It doesn't even compare. Not even close. Same with its ai capabilities (think of what inVideo can offer, or TubeMagic for its handling of SEO). And on top of it Crayo is awfully slow to use for downloads and generating videos.
It's resources with sounds are nothing special. Once again, you have better free ones online, like Bensound, or Eleven Labs for voice generation. For the music you have Artlist or Pixabay music. And when it comes to images and videos, they're dismally insignificant. Better go with Pixabay or Pexels.
But most of all, the sort of videos you can create with Crayo are so basic you're very unlikely to have any success with it on Youtube or TikTok. Its features, like splitting the screen, are useless, knowing that half the screen will be taken by an excerpt of an unrelated video game (with only a handful to choose from). What's the point of that?
And as far as ripping an existing video from a link, there are a number of programs online that can do that for free, like Cobalt. And if you want to achieve anything decent from it, you have to put in the work. Crayo doesn't do it automatically for you... And you would definitely do that better and faster with other softwares.
All in all, it's a slow, cheap and limited version of so many other greater alternatives. Unfortunately, because of potential affiliate revenus, there are a few "honest" reviews out there, either in text format or video, that make its promotion (I'm looking at you Mr Money...).
The result are many disgruntled customers that can't get their money back. Because yes, Crayo have a policy of no refund, even if like me you try to get it back immediately after subscribing and realising you've been scammed...
Edit: Guys, ignore the "professional" sounding reply bellow. It's part of their PR strategy to con you...
11 February 2025
Unprompted review
Reply from Crayo
Thank you for sharing your detailed feedback about your experience with Crayo. We take all user feedback seriously and aim to be transparent about our platform's capabilities.
While we respect your right to compare our platform with other tools, we've found that many of our users successfully create engaging content using Crayo's features. However, we understand that different creators have different needs and preferences.
Regarding your refund request, we aim to work with users who encounter genuine issues with our platform. When users reach out with specific examples of problems they're experiencing, our support team through Discord or at support@crayo.ai is ready to investigate and assist. Without any documentation of the issues you've encountered, it's challenging for us to address your specific concerns or improve your experience.
We stand behind the authenticity of our reviews, as they come from verified users sharing their genuine experiences, both positive and negative.
Thank you for bringing these matters to our attention.
Absolute scam
Absolute scam, beware, no subscription and yet charges card on a monthly basis. Website does not show invoices to charge card. AVOID AVOID AVOID
1 February 2025
Unprompted review
Reply from Crayo
Thank you for sharing your concerns about billing charges. We want to clarify that all invoices and upcoming charges are accessible in our billing center within your account settings.
If you're experiencing unexpected charges, please reach out to our support team through Discord or at support@crayo.ai with your account details. We would like to review your specific situation and help resolve any billing issues you're encountering.
Thank you for bringing this matter to our attention.
I purchased the wrong subscription and…
I purchased the wrong subscription and they helped me get the refund and Im very happy with the service.
3 February 2025
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our team was able to help resolve your subscription situation and process your refund. We strive to provide helpful support at Crayo, and we appreciate you taking the time to share your positive experience.
Reply from Crayo
Thank you for your positive feedback!
We're delighted that you had a great experience with Crayo. We strive to maintain high service standards for all our users, and we appreciate you taking the time to share your experience.
Crayo.AI is an unethical company
Crayo.AI is an unethical company. Deceptive marketing practices. And refuses to refund. Stay Away.
8 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your concerns. We strive to maintain transparent business practices and clear communication with our users.
If you have specific concerns about your experience, please reach out to our support team through Discord or at support@crayo.ai. We would like to understand and address the issues you've encountered directly.
Thank you for bringing these matters to our attention.
Subscription Cancellation
I no longer need the software since my career path has changed and I've had a issue regarding the cancellation of my subscription and needed help to recover my informations.
Within 2-3 minutes a support member reached out to me and helped me and directed the case internally to the right place.
The whole support case was finished within the same day.
27 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our support team was able to quickly assist you with your subscription cancellation and information recovery. We aim to provide prompt, effective support at Crayo, and we appreciate you taking the time to highlight our team's quick response and efficient resolution of your case. If you ever wish to return to Crayo in the future, we would be more than happy to have you back!
The site is wonderful and i made a big…
The site is wonderful and i made a big mistake în trying to cancel my subscription. The staff was so nice to help me out quick and explain what was the cause of The problem i was having. Over all great site and great staff. I love it!
11 December 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted that our staff could quickly help resolve your subscription concern and provide clear explanations. It's great to hear that you're enjoying both our platform and support experience at Crayo.
Easy to work with
20 January 2025
Unprompted review
Reply from Crayo
Thank you for your feedback!
We're glad you found Crayo easy to work with, and we appreciate you taking the time to share your experience.
Biggest scam ever that does not respect…
Biggest scam ever that does not respect their customers. They charged me without a notice. After I contacted them, they refuse to refund me. Will never use app again in my life.
9 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your concerns about unexpected charges. We strive to be transparent about our billing process, with subscription dates and payment information visible in your account settings.
If you're experiencing billing issues, please reach out to our support team through Discord or at support@crayo.ai with your account details. We would like to review your specific situation and address your concerns directly.
We value our users' trust and would appreciate the opportunity to resolve this matter for you. Thank you for bringing this to our attention.
The team was extremely generous and…
The team was extremely generous and helpful with their customer support, I didn't have any issues with their navigation and assistance. The website works very well although I would like to see more of a tutorial or guidance section on certain parts of the site.
2 January 2025
Unprompted review
Reply from Crayo
Thank you for your thoughtful feedback!
We're delighted that you had a positive experience with our customer support and website navigation. Your suggestion about adding more tutorials and guidance is valuable - we're always looking for ways to help users better understand and utilize our platform's features. We appreciate you taking the time to share both your positive experience and constructive feedback.
Very quick to respond
Crayo team was very quick to respond and to provide with the solution. Thanks!
9 January 2025
Unprompted review
Reply from Crayo
Thank you for your positive feedback!
We're glad our team was able to provide you with a quick solution to your inquiry. We strive to deliver prompt support at Crayo, and we appreciate you taking the time to share your experience.
The team is very generous and they’ve…
The team is very generous and they’ve got a great staff at hand. I really appreciate the service you lot provide.
7 January 2025
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted to hear about your positive experience with our team. We strive to provide excellent service at Crayo, and we're glad our staff was able to demonstrate that. We appreciate you taking the time to share your experience.
Unethical and Sneaky
Unethical and Sneaky
Crayo charged me $79 without any notice or warning. I contacted them within 24 hours, but they refused to refund me, hiding behind unclear policies. Their lack of transparency and customer care is shocking. Avoid this company unless you like being blindsided by unexpected charges.
29 December 2024
Unprompted review
Reply from Crayo
Thank you for bringing your concerns to our attention. We strive to be transparent about our pricing and subscription terms, which are linked on our website, shown during plan selection and checkout. While subscription dates and cancellation options are accessible in your account settings, we understand your frustration with the charges.
Please reach out to our support team through Discord or at support@crayo.ai with your account details. We would like to review your specific situation and address your concerns directly.
We value our users' trust and would appreciate the opportunity to resolve this matter for you. Thank you for bringing this to our attention.
Accidental payment went through for me…
Accidental payment went through for me and they fixed it right away, thanks.
2 January 2025
Unprompted review
Reply from Crayo
Thank you for sharing your experience!
We're glad our team was able to quickly resolve your accidental payment situation. We appreciate you taking the time to highlight our prompt assistance.
Software Needs Abit Fixing/ Customer Support Is Amazing!
Although the software itself may need a bit fixing with bugs and other minor problems I can ensure that you are in good hands, atleast in my case, upon starting my monthly subscription, I noticed that the editing software was laggy and not very responsive, once I opened a ticket seeking help from customer support, I was met with very polite and intelligent people, they assured me that these problems would be fixed in the future but still offered me the option to receive a full refund if I didn't wish to continue, which I did end up taking. I think with the right adjustments in the coming future and alot of care this editing software has the potential to do amazing things, especially with the brilliant minds they have helping customers like myself.(I'll update this review in the future depending on changes to the software and if I do actually receive my refund. -update- i recieved my refund in full!)
1 January 2025
Unprompted review
Reply from Crayo
Thank you for your thoughtful and detailed feedback!
We truly appreciate you taking the time to share both your experience with the platform and our customer support team. Your observations about the technical issues are valuable as we continue to improve our platform's performance and stability.
We understand the importance of having a smooth, responsive editing experience, and we're actively working on resolving these performance issues. You're right that we're committed to making significant improvements, and your feedback helps guide these enhancements.
We're glad that our support team was able to assist you professionally and provide appropriate options. Your balanced perspective on Crayo's potential, while acknowledging current challenges, is particularly helpful for both our team and other users.
We appreciate your willingness to update your review as we continue to develop and enhance our platform. Thank you for giving us the opportunity to serve you.
The resonding time was quick and the…
The resonding time was quick and the support Danny was amazing
31 December 2024
Unprompted review
Reply from Crayo
Thank you for your wonderful feedback!
We're delighted to hear about your positive experience with our support, and particularly Danny's assistance. It's great to know that you received quick, amazing help. We strive to maintain this level of responsive and quality support for all our users.
INCREDIBLE GAMECHANGING
Hi, my name is Brandon, i'm from Spain and i started a new YT channel like a 1,5 month ago and went well but like I got stuck between 5-16k views per video. Then I bought the Daniel Bitton YT course and applied all in my new videos and they are literally exploding my views and subs. I'm gaining hundreds of subs daily and also lot of views. I estimate to gain 100k subs like from today to a year or mby less. All the persons who are reading this trust me is worth the inversion to this shit. Is just gamechanging. Thanks to this team and wish all of u the best luck and 2025💖.
30 December 2024
Unprompted review
Reply from Crayo
Thank you for sharing your amazing success story with Crayo!
We're thrilled to hear about your YouTube channel's growth and how our platform has helped contribute to your content's success alongside Daniel Bitton's course.
Your journey from 5-16k views to achieving hundreds of daily subscribers is truly inspiring. It's wonderful to see how you've combined strategic learning with our tools to create content that resonates with your audience.
We appreciate you taking the time to share your experience with the community. Your success motivates us to continue improving our platform to support creators like you. Wishing you continued growth on your path to 100k subscribers! Thank you for being part of the Crayo community. 💖
I was mislead by one of their adverts…
I was mislead by one of their adverts when I purchased it. It didn't do what the advertisement said. The customer service wasn't helpful avoid this company the software is rubbish. And there advertising is completely misleading
25 December 2024
Unprompted review
Reply from Crayo
Thank you for reaching out regarding your experience with Crayo. We sincerely regret that our service did not meet your expectations and that you found our customer support unsatisfactory.
We take feedback about our advertising very seriously and strive to ensure our marketing accurately represents our platform's capabilities. We would appreciate the opportunity to understand which specific features or functionalities you found misleading, as this will help us improve both our service and our communications.
If you could provide additional details about your experience, our senior support team at support@crayo.ai would be glad to assist you directly and work toward resolving your concerns.
Your feedback is valuable in helping us enhance our service and customer support. Thank you for bringing these matters to our attention.
It was very quick!
23 December 2024
Unprompted review
Reply from Crayo
Thank you for taking the time to share your positive feedback!
We're delighted that you enjoyed the speed of our platform. At Crayo, we strive to deliver efficient content creation tools that help our users bring their creative visions to life quickly. If you have any other feedback or features you'd like to explore, our support team is always here to assist you.
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