Crate Hire Company Reviews 

315
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I've used the services from this company twice in the last year, and both times I've had a great experience. Delivery and collection literally to doorstep, which makes the delivery charge worth it, ev... See more

Rated 5 out of 5 stars

Great service. Ordering was really straight forward and delivery was on time. Driver was super helpful on delivery and collection. Made our house move really straight forward, would highly recommend.... See more

Rated 5 out of 5 stars

This is the first time we have used crates for moving home - they were a total game changer. We couldn't be any happier with the service provided by Crate Hire Company. The crates were delivered in... See more

Rated 5 out of 5 stars

Absolutely flawless service from start to finish. Lorraine was great at getting everything set up. We over ordered and there was no issue with getting surplus boxes collected and refunded. Dates were... See more

Company details

  1. Packaging Supply Store

About Crate Hire Company

Information provided by various external sources

Crate Hire Company offer the best crate rental service throughout the UK, helping you complete your removal smoothly.

We can offer next day delivery, nationwide. We use strong & durable crates, all owned by us, we deliver them using our own vehicles with our own DBS checked drivers, meaning there is no third party being used.

We have a large range of equipment to buy/hire. We have depots nationwide, allowing us to have various depot collection locations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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4.9

All reviews

(315)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Crate Hire were great to deal with

Crate Hire were great to deal with and even proactively reduce my hiring cost when I returned the skate. Crates are also a great eco friendly alternative- I would definitely use this service again

8 August 2024
Rated 5 out of 5 stars

I have been using The Crate Hire…

I have been using The Crate Hire Company for many years. They are always very helpful, professional and accommodating. The crates are always clean and available for a reasonable price. All staff members we have encountered are friendly and knowledgeable. Thank you for providing our company with the support it has required over the years especially Lorraine & Toni.

7 August 2024
Rated 5 out of 5 stars

Great experience with Crate Hire

Really great service - good communication, very helpful and friendly delivery driver, and the crates worked really well for my move. Moving company liked working with the crates, they stored our belongings much better than cardboard, less waste and the pick up date gave us an incentive to unpack quickly!
Thank you!

30 July 2024
Rated 5 out of 5 stars

Outstanding

Easy and simple booking process, very reasonable rates, and exceptional service- from delivery to operations. Prompt delivery, clean crates, courteous and responsive service- with a special thanks to Toni at the main office who went the extra mile to provide a solution to my problem.

2 August 2024
Rated 5 out of 5 stars

Professional friendly service

Professional friendly service. Crates arrived sparkling clean and spotless. I even requested a last minute extension and they were able to accommodate the change. Will be using Crate Hire again and have already recommended them to friends. Thank you

2 August 2024
Rated 5 out of 5 stars

Very straightforward process

Very straightforward process and helpful staff available by e-mail. Only recommendation to improve is to communicate when crates will be delivered/collected in advance (even just 'delivered by 1pm' and to be collected between 1pm and 6pm)

23 July 2024
Rated 5 out of 5 stars

Really great service

Really great service - all went smoothly. The boxes are far sturdier than cardboard boxes which worked well for our move.. and we didn’t feel bad about all the packaging afterwards. The drop off and pick up was seamless. No issues at all. Highly recommend.

29 July 2024
Rated 5 out of 5 stars

Could not have moved without them.

Hired a 4 bedroom house crate package. Crates were delivered and collected promptly as requested. Crates themselves were excellent for packing, stacking and keeping fragile goods secure. Would highly recommend. Could not have moved without them.

1 July 2024
Rated 4 out of 5 stars

Lovely crates

Mostly great customer service, and lovely clean crates.
Easy to extend hire as needed. But delivery and pickup to/from Cambridge was expensive (price varies with location), and I never received the promised notification of time window for pickup. Fortunately I was ready when they turned up at 7:45 am.

12 June 2024
Rated 5 out of 5 stars

Extremely easy to work with.

Extremely easy to work with. Quick, efficient and flexible on different requests.

They are the only company we go to for all our removal needs.

Highly recommended!

Philip Zihler.
Untitled Projects Management Ltd.

10 June 2024
Rated 5 out of 5 stars

Great customer service!

Great customer service!
From delivery, collection and allowing us to extend the hire by two weeks, it was a smooth process.
Really responsive communication too.
Highly recommended.

15 May 2024

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