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Company details
- Business and IT Consulting Agency
- Advertising Agency
- Computer Support and Service Company
- Software Vendor
Written by the company
Bringing you the best high-skill level Virtual Assistants!
Contact info
United States
- support@crash.gg
- crash.gg
3.7
Average
6 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I do not like the contractual model
I do not like the contractual model. I waited for 3+ months for the beta release and they said it had to be a contract. I don't know why I cant top up one week at a time.
28 July 2026
Unprompted review
The assistants cleared my inbox in 2…
The assistants cleared my inbox in 2 days with well thought out responses!
7 August 2026
Assistance seem like they need hand…
The assistance seem like they need hand holding on anything new, but 3 stars since it is beta.
31 July 2026
Unprompted review
Reply from Crash VA
Thank you for the review, and for the fairness on the beta.
The hand-holding on new tasks is a real gap and we're actively working on it, mainly through better intake on first-time requests so less context has to come from you.
If you'd ever like to revisit, reach out directly to your customer success agent. We would love to arrange a custom resolution plan for you.
Glad to have you with us this early.
— Customer Success, Crash VA
Beta was super worth the wait
Beta was super worth the wait! The assistants handled my task well and Marek is super fast with replying to my questions.
30 July 2026
Reply from Crash VA
Hi Cristina, thank you. Really glad our customer support assistants are working well for you! If anything ever feels off, we're always one message away.
— Customer Success, Crash VA
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