Craft Kitsune Reviews 370

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The old owner was amazing, and kits were incredible. The new owner raiaed price without notification, used mass molds, then stopped deliverying product, but continues to take money from accounts signe... See more

Rated 5 out of 5 stars

Great products! Excellent customer service! Very well made molds! Super neat little "DIY complete kits" to experiment with. Fun miniatures for lots of projects! Can't wait to use everything I've recei... See more

Rated 4 out of 5 stars

The molds are cute and unique. But there is a problem with the ordering system. I placed an order but received no e-mail confirmation or shipping notice, so I figured my order didn't go through. I o... See more

Company replied

Rated 1 out of 5 stars

This company is an absolute scam. I don’t know how she’s able to keep functioning as a business. Last shipment I received was in February with CHRISTMAS themed bits… (Halloween’s came in Decembe... See more

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3.0

Average

TrustScore 3 out of 5

370 reviews

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Rated 5 out of 5 stars

Cute little craft kits

Cute little craft kits. I like all the miniatures and kawaii stuff. Lots of resin molds. If I have questions about how do things there is a Facebook group that is really helpful.

24 September 2022
Rated 1 out of 5 stars

No stars

No stars. Has my $72 something money, and I have nothing. No product, no money back....not good communication.

8 August 2022
Craft Kitsune logo

Reply from Craft Kitsune

Hello-
Please check your email for up to date updates and communications. As Craft Kitsune's sole employee and owner I have personally replied to each of your concerns. Craft Kisune strives to spark creativity and the relaxation of crafting. As such, I do not appreciate your profanity or accusations. Lastly, I have refunded both craft kit orders completely (totaling the $72), despite having prepared the kits for you already. I hope you can find relaxation & peace through crafting whether it be from Craft Kitsune or elsewhere.

-Liz (owner)

Rated 5 out of 5 stars

I received the email with tracking…

I received the email with tracking number on 9/8, and it has not been sent out yet, so not happy with how long it 9s taking for it to be shipped from label being created.
Edit, have received information and am happy with results.

17 September 2022
Rated 1 out of 5 stars

I still have yet to receive my order…

I still have yet to receive my order and it has been a month I am not happy

12 August 2022
Craft Kitsune logo

Reply from Craft Kitsune

Hi AprilsKrazycreations-

I apologize for any confusion around the order process. Craft Kitsune subscription boxes all ship at the same time of month. Depending on your sign-up date, the wait for your first kit can be a little over a month due to our sign-up window.

As a fellow small business owner, I hope you can understand supply chain delays. I do my best as the only employee and owner of the business to provide custom craft supplies to each of my subscribers on time every month. However, unforeseen delays occur beyond my control. I am very transparent on these delays via email and social media and sincerely apologize for them.

We have already been in email correspondence, but please let me know if you have any future concerns.

-Liz (owner)

Rated 5 out of 5 stars

Awesome ❤️

I've loved Craft Kitsune since I stumbled across it. The products are great, and it is so awesome how much effort goes into the subscription boxes.

31 August 2022
Rated 5 out of 5 stars

My favorite craft kit by far!

I have tried many craft subscribe boxes and this is by far my favorite. You get the supplies to make the project, but also enough to make more and are given ideas on different ways to do it. I have never been disappointed with this kit.

7 September 2022

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