telephoned to say I was one ball…
Cotton Yarn
When I telephoned to say I was one ball short they were most polite and sent it to me within two days with a written apology.Many thanks
20 March 2025
Unprompted review
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Written by the company
Please drop us an email or give us a call if you have any questions or need help ordering on our website. Please note we maintain this profile only to respond to organically posted reviews. We do not pay Trust Pilot's £199 per month fee to collect reviews for us. We do not encourage reviews here as the Trust Pilot system is inherently biased. You may find an unbiased review of our services on Google Maps or Facebook. Trust Pilot add 7 x 3.5-star reviews to every profile, disadvantaging business who do not use their service to gain more reviews. "The TrustScore isn’t just a simple average of all reviews. It’s based on multiple factors like the age and number of reviews. Whether or not a business actively asks customers to write reviews also impacts the TrustScore."
Contact info
6 Rectory Road, RG23 7LJ, Oakley, United Kingdom
- 020 3488 5499
- team@craftkitsnbits.com
- craftkitsnbits.com
4.0
Great
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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All round great experience
All round great experience! I made an order over the weekend and changed my mind before Monday so I sent an email to ask if I could amend my order. They responded swiftly and made all the changes for me and even mentioned different dye lots in my order which I really appreciated. So order was completed on Monday and I was crocheting away by Wednesday. There was even a lovely, hand-written note inside. Will definitely use again! Bee
18 September 2023
Unprompted review
Amazing!
I found this website as I was trying to find some cute kits with sea creatures to start me off as I've never crochet much before. I found this site and it is absolutely perfect! The kit was exactly what I wanted contained an instruction book and it explained everything, they shipped it very quickly and it was beautifully packaged! They offer a range of different craft items all very affordable, I'm definitely going to shop here again! Thank you for my order x
18 August 2021
Unprompted review
Reply from Craft Kits N Bits
Hi Nicole, thank you for your extremely positive review! We're so glad you enjoyed the kits that you ordered from us and we look forward to seeing you again soon. Keep an eye on our newsletter as we should have a few new crochet kits in stock soon! Just a note, you will receive an email in a few weeks asking for a review on Google and/or Facebook. It would really help us if you wouldn't mind giving a similar review on at least one of those platforms :) - Thanks Alex and Alex
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