Craft Hub Reviews 

I ordered 2 ACRYLIC PUZZLES at $39.99 ea. Total order over $72! These are made of cheap plastic, the pieces dont stay together very disappointed! Requested a full refund and was offered $14 and keep this JUNK! Still fighting to get my money back! And will continue to warn other customers!

My first experience with Crafthub has so far been very positive. Customer support was right on hand to answer questions and help me all the way. The personal help and attention was extremely helpful. I'm looking forward to receiving my products.

My first order was fast and convenient. The second order has been helped a lot by Sandra! She recommended items that my niece might like and helped me with a discount code. Awesome experience!

I barely had submitted my order when I got a text from Craft-Hub, asking questions to give them information as to how they will make this product. Usually I get no texts and wind up getting a product unlike it was described! Not Craft-Hub. I’m so incredibly impressed!

Beautiful product. Well worth the $$

Friendly helpful sales person 👍 if I had more money I'd definitely have bought more stuff from them.

I have purchased here before and I love these puzzles. I have them all over my house and this year I am giving them away as presents!

These are high quality and a lot of fun to build!

This time I was contacted personally and had a very nice conversation with Debbie. Thank you so much!

The company got right to my order and was helpful in making sure I had what I needed.

Tiffany is amazing! I never thought of a display for the gift and how much better it will be with it!
Thank you so much!
I will definitely be making more purchases

So far I give Craft Hub a two because my friend for whom I ordered the puzzle has yet to receive it! I am not receiving any help from Craft Hub about this undelivered and paid for gift!

I ordered from Crafthub on 9-15. My order was routed all over Georgia and according to tracking was “abandoned” in another city hours from my house on 10-5. I reached out to CraftHub and was told to contact the shipper and get it fixed…. How is that my job??? I reconnected Crafthub and they doubled down and told me again to contact the shipper. In what world is the customer responsible for non delivery of a product??
Don’t waste your money with Crafthub, their motto should be send us your money and maybe you will get your order..

Friendly, efficient, great customer service! The product is great, and high quality!

Great product, service and communication.

Very friendly customer service! I’m excited to get the puzzles and try them! I’d highly recommend this company!

I received a lovely message from Suzanne who was totally awesome.
Best customer service I have received in a long time.
I can’t wait for my puzzle sun catcher to arrive

Very helpful made sure I had what I needed

The ease of ordering from this website is such a refreshing experience compared to most, with truly personable, prompt, and joyful assistance if needed! I am anxious to receive my personalized puzzle as a gift for Christmas. Oh, did I mention it's actually a wooden puzzle (not those cringey cardboard ones)? The price is also very affordable. I will give more feedback after I receive it......and maybe build it myself as a trial before I wrap it up under the tree. A+++ Company to check out! Joyce in Iowa.

Great customer service and deals, got some for myself and for gifts this holiday season!

I really like the puzzles. It was fun putting it together. I bought it to hang in a window to keep the birds from flying into the window. The puzzle came without the screws and the chain to hold the frame together and to hang it. I contacted Craft Hub and they were very nice about it and had me take a picture and send it to them. They said they would send it right away. I have not received it and I have contacted them again after a week or so. They said to be patient. Now it has been several weeks and I feel pretty sure I will not receive the rest of my order. So sad. Cutomer service not so great, order incomplete.

Barbara was very helpful and gave me so many ideas. Not pushy to sell but suggested items that may help with my purchase.
Thanks Barbara!