CPX Research Reviews 

2,797
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 387 reviews, reviewers had a great experience with this company. People frequently mention that the support team is extremely helpful, kind, and incredibly quick to resolve any questions or technical issues that might pop up. Consumers also really appreciate the fast response times, helpful staff members, and smooth payouts when taking part in various daily surveys. Some reviewers were not happy with unexpected payment issues, noting that they sometimes did not receive their proper earnings after successfully finishing surveys. Others felt very frustrated when sudden disqualifications happened right at the end of long tasks or when they encountered annoying technical glitches.

What people talk about most

Customer service

People report positive experiences with customer service, noting that support staff are prompt to reply and... See more

Response time

Users describe positive interactions with response time, highlighting that help requests are answered very... See more

User experience

Reviewers mention ambiguous feedback about user experience. While many participants praise the easy... See more

Staff

Consumers find staff to be positive, highlighting their efficiency, kindness, and promptness in resolving... See more

Payment

Customers had ambiguous experiences with payment, reflecting a sharp division in user feedback. While many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are occasionally glitches with all surveys and I often miss out on the points I am due. The team at CPX are unusual in actually taking the time to resolve issues and reply to messages. Keep up... See more

Rated 5 out of 5 stars

I recently started doing surveys and like others have found them to mostly run smooth with no issues. But, there was a glitch today, a glitch that I guess was partly my fault but regardless a glitch.... See more

Rated 5 out of 5 stars

I rarely experience problems on this survey panel. On this occasion, James on the support team provided speedy help in awarding the points I was due following a technical issue. Great service.

Rated 5 out of 5 stars

I ran into a technical error about halfway through a survey so I created a ticket. Most survey sites will either respond many days later, if at all, and will either ask you for extensive details about... See more


Company details

  1. Market Researcher

Written by the company

CPX Research (as part of Make Opinion) offers a wide range of global survey projects to panelists. If you ever face any issues with one of the international research partners we cooperate with, please contact our team first! We're looking into every case and try to find the best solution together.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(2,797)

562 reviews in the last 12 months

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Rated 1 out of 5 stars

​"CPX Research completely wasted my 2…

​"CPX Research completely wasted my 2 months. I participated in their surveys honestly and provided my correct area pin code, but in the end, they used technical excuses to deny my rewards. They just take user data and time without paying anything. Please do not trust this app, it is a complete waste of time!"

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic to say the least

⁸Pathetic to say the least. 95% of their surveys either are timed out or conks off right at the last stage after gathering all the information from the responder, which is higly unprofessional either way.Encounterd most of the time in several times in the surveys on Ata Poll.

Even after giving the review. Same pathetic situation. 99 % disqualification prior to even starting.

As I noticed now their surveys on Ata Poll are the the worse.
Wonder what weird criteria they have, disqualification as soon as the survey is opened. Any of their surveys u name it.
It seems they have few selected favourites to answer the surveys.
Gives a pretty good idea about this company or should I say devoid of any transparency or service mindset.

4 June 2026
Unprompted review
Rated 1 out of 5 stars

CPX is starting to suck big time

CPX is starting to scam us survey takers. I was scammed twice last week once on offernation portal and once on grabpoints portal. When you contact CPX they play dumb and say is the survey portal's fault. You contact the portal's support and yes, you guessed it - they say it's CPX's fault. From all of this I, the survey taker, I'm left with completing 20 to 30 minutes surveys with $0.02 cents added to my account. CPX is starting to suck more than primeopinion lately. If you people think you can lie and take my time and effort you are wrong. Starting from last week I will avoid your surveys like they are covered in Ebola. Hope the universe or whatever deity you believe in puts you in a similar situation where you will work without pay and when you reach out for help to receive only lies.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

before we start nonsense

why every survey do you have before we start questions ? it says 4mins to complete but after answering the questions its a 10 min survey its getting boring and they are not worth doing anymore i used to love CPX now i tried to avold them like the plague

30 May 2026
Unprompted review
Rated 5 out of 5 stars

The serveys are easy

The serveys are easy, the support team is very good and very helpful
Overall the experience is very good.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

CPX Research offers a highly satisfying…

CPX Research offers a highly satisfying experience for users who enjoy participating in surveys and earning rewards. The platform is easy to navigate, with a steady flow of surveys that match user profiles well. Payments are consistent and processed without unnecessary delays, which adds to its reliability. One of the strongest aspects is their customer support, which is friendly, attentive, and quick to respond. They handle concerns professionally and ensure users feel valued. Even when minor issues arise, the support team resolves them efficiently. Overall, CPX Research stands out as a trustworthy platform with dependable service and excellent user care.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used their service for the last…

I’ve used their service for the last few years and have always been pleased. Even recently when I experienced a small bump I was amazed to have gotten a response and resolved the issue within hours. Top notch. Great customer service

19 May 2026
Unprompted review

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