CPPDiesel Reviews 350

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

absolutely horrid customer service. it is now late March and I still have not received my parts I ordered last year in July. I have reached out to them multiple times during this process via email bec... See more

Rated 1 out of 5 stars

They took (sorry, they stole $1515) from me. I have been waiting on my refund for 3 months now. Can't talk to anyone as it is email only. How they have screwed so many people over and are still operat... See more

Rated 1 out of 5 stars

Having spoke with the girls and Jamie the owner of CPP I can assure you they are lying, cheating, stealing people. They took my money, shipped my product somewhere else other than my address and now i... See more

Rated 1 out of 5 stars

The absolute worst customer experience I've ever encountered. Early 2016 I ordered a "performance built" transmission and then shortly ordered additional parts for transfer case rebuild. Truck sat f... See more

1.2

Bad

TrustScore 1 out of 5

350 reviews

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Rated 5 out of 5 stars

Finally

Fair prices timely delivery and quality parts, awesome!

11 September 2017
Unprompted review
Rated 5 out of 5 stars

Great service, sent me my part ASAP

I had ordered a part for my g56 trans, and needed it asap to get my truck back together. I had called cpp after placing the order to see how quickly they could ship it out. The girl I spoke to called their distributor and had them ship it out immediately. I received it next day. Great service, would buy from them again because of it.

4 September 2017
Unprompted review
Rated 1 out of 5 stars

Sloppy

A lot of slag left on edges are not straight no directions and they should specify that the parts are still flat and not broke and missing part witch is pretty bad since these are built to order and its a 1 to 2 week waiting period for it to ship

2 September 2017
Unprompted review
CPPDiesel logo

Reply from CPPDiesel

Timothy,

The CPP "You Build IT" bumpers are cut on a CNC Plasma table and we only roughly clean them before shipping. All edges must be cleaned prior to welding the bumper. I apologize if there was slag left on the edges. If you need anything in the future, let me know and I'd be glad to make it up to you on your next order.

Thanks,
Jamie

Rated 5 out of 5 stars

I was looking into buying a kennys dual …

I was looking into buying a kennys dual disc clutch and had some questions i needed answered. I sent them an e-mail and Jamie e-mailed back and answered every question i had about it. Ill defiantly be doing more business with them!

1 September 2017
Unprompted review
Rated 3 out of 5 stars

Good

Good place never had issues before my last order but they are working to resolve the issues

25 August 2017
Unprompted review

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