Copenhagen Float Reviews 219

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I went to float cph for deep tissue release with Jack in hope of speeding up recovery from sport related knee pain. Felt completely different after the 60 min whole body massage, deeply relaxed, cente... See more

Company replied

Rated 3 out of 5 stars

Honestly, I was a bit disappointed. I booked a couple-float with my girlfriend and i was expecting something... else i guess. When we arrived to the pre float shower, both the shampoo and the condit... See more

Rated 5 out of 5 stars

Stumbled upon this place through a Christmas gift card and boy, do I regret not knowing about them sooner. I tried the Spirit tank and it was wonderful! One of the most relaxing experiences of my li... See more

Company replied

Rated 4 out of 5 stars

Float has been on my bucket list for a while so finally bought one with a 40% discount. Everything seemed clean and was a great experience. Though as a new person with no information there coul... See more

Company replied

Company details

  1. Mental Health Service
  2. Alternative Medicine Practitioner
  3. Massage Therapist
  4. Wellness Center

Written by the company

Vi tilbyder floatingterapi, massage og infrarød sauna i hjertet af København. Vores professionelle personale står klar til at byde dig velkommen og give dig en god oplevelse både før, under og efter dit besøg. Vores talentfulde terapeuter tilbyder mange typer behandlinger, som kan bookes i kombination af din float eller sauna. Se hjemmesiden www.cphfloat.dk for mere info om fordelene af og forskning bag floating, og skriv til os på info@cphfloat.dk eller ring til 31310436 hvis du har spørgsmål. Åbningstider: 9-21 alle dage Telefontider: 9-16 mandag - fredag We offer floatation, massage and infrared sauna in the heart of Copenhagen. Our float masters are ready to welcome you, and ensure a positive experience from start to finish. Our talented massage therapists offer a wide range of treatments in combination with your float. You can read about the benefits of and research behind floating on www.cphfloat.dk, and don't hesitate to write to us on info@cphfloat.dk or call 31310436 if you have any questions. Opening hours: 9-21 every day Telephone hours: 9-16 Monday - Friday


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

219 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

4 because of lacking info and ordering process

Float has been on my bucket list for a while so finally bought one with a 40% discount.
Everything seemed clean and was a great experience. Though as a new person with no information there could have been better introduction to what to expect of the place and procedure.
Full sensory deprevation I would not say it was. Still too many noises, light etc present.

Also the ordering process is very strange and I question why its build in that fashion.

But overall still an experience I would do again.

24 April 2024
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Hi Claes,
Thank you very much for your review. We really appreciate your honestly as it can help us improve and a wonderful customer experience is what we always strive for. We look forward to contact you and better understand your needs for next time. We are so happy you would like to come back and look forward to seeing you. Best regards from the entire team at Cph Float

Rated 5 out of 5 stars

Float and massage

Float and massage - excellent experience and I feel like reborn. Such a cosy place and warm and kind service.

25 February 2024
Unprompted review
Rated 5 out of 5 stars

The service was really informative and…

The service was really informative and kind. It was a great float. So, I would do it again!

28 December 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Hi Jeanne, thank you so much for your review and taking the time to write it. We take great pride in taking care of all of our clients and making sure they have the best experience possible so we are so happy you could feel that :) We look forward to seeing you again soon. Warm regards from the entire team at Cph Float.

Rated 2 out of 5 stars

A bad experience …….

I have had floating in London and had a Perfect experience.
So I wantet to try it in Copenhagen, but I was very dissapointed.
I was in the spirit tank, and it smelt awful and very dirty in the tank.
My skin was smelling afterwards, and the water was to cold.
My husband and I have bought a 10 klip card, and I really hope it is getting better the next time!!
But a good service from the staff - and the stars are for her.

19 November 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Hi Eva,
Thank you for your honest review. This is absolutely not our normal high standard as all our great reviews and ratings would suggest. We sincerely apologize for the problems that occurred during your float. We have been trying to reach you today. We will be glad to find a solution together so you can come back to have a perfect float as you have experienced before and enjoy your klippekort with us.
Lastly, thank you for the kind words to our great staff members!
Best regards from the entire team at Cph Float

Rated 3 out of 5 stars

Musky smell

Decent, but I was in the couples room and I have to agree with the musky smell others are describing. It was a little hard to distract myself from that. People there are really nice, but I would fix the smell asap.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

It was a very special experience and…

It was a very special experience and above all because the people who work there are fantastically welcoming. Thank you for meeting my son's need to try a very special musical experience.

14 September 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Thank you so much for your wonderful review Katrine! We take great pride in taking care of all of our clients and making sure they have the best experience possible so we are so grateful you could feel that :) We look forward to seeing you both again and helping in any way possible! Warm regards from the entire team at Cph Float.

Rated 4 out of 5 stars

I booked a couple float

I booked a couple float for me and my girlfriend to enjoy. its was a special experience. can't relate to anything we have tried before. the shower was stunning. in the float room the wall grabbed was so loose it almost came of if we used it though. But when it's comes to the overall experience, it was a lovely float and fun to try.

12 August 2023
Unprompted review
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Reply from Copenhagen Float

Hi Mia, thank you so much for taking the time to review your experience with us. We are so glad to hear you enjoyed the float and facilities. We appreciate you mentioning about the wall handle to hold so our maintenance team can fix it right away. We hope you will join us again to enjoy another float soon. Best regards, Rawia

Rated 5 out of 5 stars

You have to try ❤️

Very nice and relaxed experience - me and my husband tried a double combi, and we enjoyed it very much. It will not be the last time, that is for sure.

30 July 2023
Unprompted review
Rated 5 out of 5 stars

Super experience (double combi) with my…

Super experience (double combi) with my pregnant wife! We enjoyed it very much. Probably won't be our last time.

3 June 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Thank you for the great review Christian! We are so happy to hear you both enjoyed :) Floating has so many benefits and specially also when pregnant, giving the body a well deserved break and energy. We look forward to see you both soon :) Warm regards from the entire team at Cph Float

Rated 5 out of 5 stars

Fantastic experience and wonderful…

Fantastic experience and wonderful service! Highly recommended :)

25 May 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Thank you for the wonderful review Daniel, it's very appreciated!

If you contact us on Maria@cphfloat.dk she will be happy to give you a special price on your next float as a thank you for your review (-:

Rated 5 out of 5 stars

Great!

Great, everything from the therapists to the atmosphere and snacks after treatment.

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Relaxing experience

Relaxing experience, friendly staff, good and clean facilities.

23 April 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Hi Iben, thank you so much for your great review. We really appreciate it and look forward to seeing you again soon :) Warm regards, Rawia and the entire team at Cph Float

Rated 5 out of 5 stars

Our first time floating :)

Our first time floating, but definitely not our last.
Very nice experience. The staff was very friendly and really explained how things worked. Afterwards we were treated with a little snack in cozy surroundings. The staff was english speaking.

3 April 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Oh, Ricky! That's so nice to hear! We can't wait to have you back for your next float. Some of us also speak danish (and other languages), but we are pretty much an international team, yes! :D
All the best,
Amanda

Rated 4 out of 5 stars

Nice experience

Nice experience, the salt made my skin and hair soo soft for days😍🙏👍

25 March 2023
Unprompted review
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Reply from Copenhagen Float

Hi Rikke! We love the results of the salt on our skin sooo much! Baby face for days! hahaha!
Best,
Amanda

Rated 5 out of 5 stars

An absolute amazing experience that I…

An absolute amazing experience that I can’t wait to repeat! Such a safe, peaceful and relaxing spot. Floating is my jam! The place itself is clean and lovely and the staff is very kind and explains you everything. The shampoo/soap products smell soo goid and the hairdryer is the best I've tried till
date! Everything is thought of. They also serve you a portion of fruits and nuts along with a warm lovely tea. I honestly loved my first floating in a (spirit) tank experience.

16 March 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Thank you so much, Christina! We loved to have you there and can't wait for you to come back. :D

Best,
Amanda

Rated 4 out of 5 stars

Calm atmosphere, professional service.

Calm and clean surroundings, atmosphere and professional service.

11 March 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Hi H, thank you so much for taking the time to review your experience with us. We are very glad you enjoyed our calm surroundings and service, just like you should :) Looking forward to the chance to see you again soon. Best regards, Rawia

Rated 5 out of 5 stars

My wife and I visited this AWESOME…

My wife and I visited this AWESOME place while we were in Copenhagen.

Both of us got a 60 min wellness massage and we both really liked it.

The people who work there are super nice and we had some great conversations.

Highly recommended!

2 March 2023
Unprompted review
Copenhagen Float logo

Reply from Copenhagen Float

Hi Rafid, thank you for your great review! We are so happy you enjoyed visiting us and hope to see you again :) Hugs and good vibes from all the staff. Best, Rawia

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