I have to add my kudos to these reviews. I was having trouble getting data over cellular service to my iPad. Also the myAir app I downloaded was from my US apple account and was not allowing me to fi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Great variety of products, available within days. Amazing customer service! Had to return a Bilevel machine as in the EU the menu was different from the US version. Managed to swap the machine for a s... See more
Terrific customer service! I left home without a critical component for my CPAP mask. I found CPAPEuropa on line with next day shipping and they totally came through for me. Saved my 3 week vacation.... See more
Company details
About CPAP Europa
Written by the company
Launched in 2019, CPAPeuropa has rapidly grown into Europe’s premier online retailer for CPAP and oxygen therapy solutions. We partner with leading brands like ResMed, Philips, Fisher & Paykel, and Inogen to bring you premium CPAP devices, masks, and oxygen concentrators. Our expert team is dedicated to providing trusted advice, helping you sleep better and breathe easier.
Contact info
13 Sveta Gora Str, 1000, Sofia, Bulgaria
- +359876045534
- sales@cpapeuropa.com
- cpapeuropa.com
4.7
Excellent
527 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product description is accurate so it…
Product description is accurate so it made my choice simple.
31 March 2026
Reply from CPAP Europa
Hi Huguette,
We really appreciate you taking the time to leave this 5-star review! Thrilled to hear you’re happy with our service. 😊
Best,
Katerina
CPAP mask
After using mouth and nose full cover this is much better. Getting a full 6hrs which makes such a difference.
30 March 2026
Reply from CPAP Europa
Hi Owen,
We’re delighted that the nasal mask works well for you! Thanks for taking a moment to share your experience. 😊
Best,
Katerina
Reply from CPAP Europa
Hi Rodolfo,
Thank you for your lovely review! We’re so happy everything worked out smoothly for you. 😊
Best,
Katerina
Saved my roommates from my snoring!
I was traveling in Italy and forgot my mask. I was able to order a new one to arrive within 2 days to my hotel in Venice. It was a lifesaver!
23 March 2026
Reply from CPAP Europa
Hi Melissa,
We’re so glad we could get the package to you quickly and help you enjoy the rest of your trip in comfort. Thank you for trusting us, and we’re happy to have been part of saving your vacation! 😊
Best,
Katerina
the deliveryy was as fast as I was…
the delivery was as fast as I was told. very good quality too
19 March 2026
Reply from CPAP Europa
Hi Nina,
Thank you for your lovely review! We’re so happy everything worked out smoothly for you. 😊
Best,
Katerina
Prompt shipping
Prompt shipping. Arrived before time expected. All was well. Big thank you for all your help.
It would help if you would advise in email/newsletter when discounts are available. It helped offset a bit the high shipping cost.
20 March 2026
Reply from CPAP Europa
Hi Carlo,
Thank you so much for taking the time to leave us this wonderful 5-star review! We’re delighted to hear your order arrived even sooner than expected and that you’re happy with the service 😊
We also really appreciate your suggestion about sharing discounts-great point! You can subscribe to our newsletter to be among the first to hear about upcoming promotions and special offers. Simply sign up via the pop-up on our website - cpapeuropa.com
Best,
Katerina
Reply from CPAP Europa
Hi Joan,
Thank you for your lovely review! We’re so happy everything worked out smoothly for you. 😊
Best,
Katerina
Easy to buy product
17 March 2026
Reply from CPAP Europa
Hi David,
We really appreciate you taking the time to leave this 5-star review and look forward to welcoming you back again soon! 😊
Best,
Katerina
Excellent service!
Very efficient and easy to order.delivery arrived so quickly.
Thank you
17 March 2026
Reply from CPAP Europa
Hi Jane,
We’re delighted everything went well for you! Thanks for taking a moment to share your experience. 😊
Best,
Katerina
It has worked well every time
It has worked well every time and deliveries have been on time.
17 March 2026
Unprompted review
Reply from CPAP Europa
Hi Ensio,
Thank you for your lovely review! We’re so happy everything worked out smoothly for you. 😊
Best,
Katerina
Reply from CPAP Europa
Hi Nebojsa,
Thank you for your wonderful feedback! We look forward to welcoming you back again soon! 😊
Best,
Katerina
Fast, reliable service, but very pricey
While traveling overseas to France, my CPAP strap clip broke, so I needed a replacement ASAP. The company delivered as promised with fast shipping. My only complaint is that it cost 121 euros. In the USA, I can buy the same mask on Amazon for $50.00. Maybe prices are that much more expensive in Europe, but 3 times as much? That's the only reason for 3 vs 5 stars
12 March 2026
Reply from CPAP Europa
Hi there,
Thank you for your feedback and for sharing your experience.
From what we can understand, we fulfilled your order exactly as promised - providing fast delivery during an urgent situation while you were traveling, which we’re glad we could help with.
Regarding pricing, the U.S. and European markets are completely different, and comparisons are never equivalent. We offer the lowest prices on the European market and always aim to provide the best possible value to our customers.
We appreciate your feedback and are pleased we could assist you when you needed it most. 😊
Best,
Katerina
Reply from CPAP Europa
Hi Anne-Marie,
Thank you for your lovely review! We’re so happy everything worked out smoothly for you. 😊
Best,
Katerina
Fast Service & Excellent Quality
My Cpap mask was delivered the next day. Excellent quality. I highly recommend them.
10 March 2026
Reply from CPAP Europa
Hi Michelle,
Thank you so much for your kind words! We’re delighted to hear that your experience with us met your expectations. 😊
Best,
Katerina
Quick, easy & good prices
Mask arrived within 3 days as promised and brand new in package. Couldn’t ask for more 👌
18 February 2026
Reply from CPAP Europa
Hi Gareth,
Thank you for your wonderful feedback! We look forward to welcoming you back again soon! 😊
Best,
Katerina
They do what they tell you
They do what they tell you. Simply and fast. Thanks for that.
4 March 2026
Reply from CPAP Europa
Hi,
We’re delighted everything went well for you! Thanks for taking a moment to share your experience. 😊
Best,
Katerina
Left the states without my mask and…
Left the states without my mask and tubing for my cpap. Was on a 11 day trip and was in a panic when I saw my gear wasn’t packed. Found this place online and was skeptical at first but I was truly desperate and went ahead with the order. I gave the hotel address of where we would be staying as we traveled across Spain. The package arrived as described and right on time with next day delivery. Truly a life saver! Thank you for your exceptional service! Never spoke to anyone. All interactions were through chat and email. Odd for me but it worked like a charm!
18 March 2026
Unprompted review
Reply from CPAP Europa
Hi there,
We’re so glad we could get your order to you quickly and help you enjoy the rest of your trip in comfort. Thank you for trusting us, and we’re happy to have been part of saving your vacation! 😊
Best,
Katerina
I liked the efficiency and…
I liked the efficiency and effectiveness; no delays, no disputes, no excuses.
5 March 2026
Reply from CPAP Europa
Hi Chris,
Thank you for your lovely review! We’re so happy everything worked out smoothly for you. 😊
Best,
Katerina
Fast and reliable delivery in 1 day as…
Fast and reliable delivery in 1 day as advertised
Easy to use website
4 March 2026
Reply from CPAP Europa
Hi,
Thank you for your wonderful feedback! We look forward to welcoming you back again soon! 😊
Best,
Katerina
Reply from CPAP Europa
Hi Zoltan,
We really appreciate you taking the time to leave this 5-star review! Thrilled to hear you’re happy with our service. 😊
Best,
Katerina
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.