Cozzyhomes Reviews 388

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, describing them as cheap, low-quality, and not as advertised, particularly regarding items presented as "quilts" which turned out to be thin, printed fabric. Customers also reported issues with their orders, including incorrect items, unreceived products, and billing discrepancies. Furthermore, many found the pricing to be excessive for the quality received and encountered significant difficulties when attempting to obtain refunds. Conversely, a small portion of people were satisfied with their purchases, appreciating the designs and finding the products to be beautiful and comfortable for the price, even if they weren't genuine quilts.

What people talk about most

Product

Users describe negative interactions with product. Many reviewers express disappointment, stating that the... See more

Quality

Customers consistently express disappointment with product quality. Many reviewers report receiving thin,... See more

Order

People report negative experiences with order. Many customers did not receive what they ordered, with some... See more

Price

Customers had negative experiences with price. Many reviewers felt that products were overpriced, with some... See more

Refund

Consumers find refund experiences to be largely negative. Many reviewers report significant difficulty in... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Agree with majority of reviews. Do not purchased from this company. 1) They increased charge amount without my approval despite my having a receipt with a lower amount. Unfortunately used PayPal... See more

Rated 1 out of 5 stars

Absolute garbage, not a quilt at all just a cheap piece of fabric with printed design, do not buy anything from this company. They also sell clothing which is exactly the same poor quality fabric wit... See more

Rated 1 out of 5 stars

This company doesn’t even deserve a star! They claim that you’re buying a quilt that is actually an image printed on a piece of fabric! Cheap quality! I tried returning my order but they stated that t... See more

Rated 1 out of 5 stars

Received only a small part (that which fit into a mailbox) of my order but, was billed for the entire order. Due to a mistake by usps, the bulk of my order was shipped back to cozzyhomes. According... See more


Company details

  1. Bedding Store
  2. Decoration and Interior Design Store
  3. Home Goods Store
  4. Online Marketplace

Written by the company

Cozzyhomes started the idea of creating custom and unique products that satisfy all your requirements. This mission impacts positively ourselves and the people around us. The core value that we want to bring is the new design and above all, the satisfaction of the customers about the product.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

388 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered a quilt as a Christmas gift…

I ordered a quilt as a Christmas gift for my sister-in-law on Dec. 3, 2025. It was supposed to be delivered by December 12, 2025. I decided to look up the company reviews and found out this is a SCAM company. I disputed the charge immediately on Monday, Dec. 15, 2025. Their ads on The New Republic online newsletter look like they're 3-D and of high quality. The reviews I've read have all been negative. I do not want this cheap, Chinese-made crap.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Regarding Cozzy Homes Quilts

Regarding Cozzy Homes Quilts: Hurray!
I ordered two throw sized Dalmatian Blankets. I didn’t expect a very big throw sized Dalmatian print, but the size is luxurious. I was pleasantly surprised and it’s worth the joy of the artwork that I can both share and give as a gift. I bought my two sons two quilts. I can only imagine the gorgeous print blankets at Christmas! DHL did a marvelous delivery job. Very impressive! Merry Christmas and God bless you all. Have a safe and happy new year!

17 December 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Very poor quality, you don't get what you see in the pictures, and they will only give you 20% refund. BBB or someone needs to not let this company sell in the U. S.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware: False Advertising

False advertising - product advertised completely different than product received. Poor quality, different shape, different color, different size. Tried to return, company said "no returns." Disputed with credit card processor.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

NO quality, SCAM

NO quality, NO values, DO NOT BUY EVER> I am exceptionally disappointed and believe this is FRAUD AND SCAM. DON'T believe the reviews they say they have. They think they may get away with this junk but they could easily provide a quality product if they wanted to. SCAM

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Stay Away from Cozzyhomes Scam

Agree with majority of reviews. Do not purchased from this company.
1) They increased charge amount without my approval despite my having a receipt with a lower amount. Unfortunately used PayPal which does not protect customer against such overpayment. Do not use PayPal to purchase from suspicious sites.
2) Purchased “quilt” which turned out to be equivalent of a cheap moving blanket with printed photo. Quality very bad, overpriced several times over in addition to illegal overcharge. Ordered “king size” which made cheap photo print look “creepy” with puppies being oversized to fit the blanket.
3) Company based in China, so impossible to contact to return item.
Advice: Stay away from this store. As commented, shocking that they are allowed to advertise amongst sites like New York Times.

11 December 2025
Unprompted review
Rated 3 out of 5 stars

Cozzyhomes - not a total scam

I ordered from Cozzyhomes and I was annoyed that they added a second item to the one I wanted, and I was unable to cancel and get a refund, though I tried. Then I read some terrible reviews on Reddit and here. I thought my money was gone and I would never get product. This was reinforced by "delivery problems" reported by the shipper UniUni, who was also unresponsive.

However, a few weeks later, to my amazement, a package showed up, with two "quilts" inside. The product is not really a quilt, but it isn't total crap either. It looks like what I expected and is worth using I think. It's not good value but I liked the design so I'm more or less happy.

I wanted to send out this not-totally-unsatisfying review to balance some of the very negative ones, which I'm sure were well-earned. Your experience may differ.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

So glad I didn't put in my credit card…

So glad I didn't put in my credit card info.. My mom saw a quilt she thought would be a great XMAS gift for my sister in law and they offered me 5% off, but I found another code offering 15% off. However, anytime I hit a button to X out of the prior code or ask to cancel and adjust my order, it would keep adding another quilt to my order until my total was up to almost 600.00 (over 5 quilts!), not counting a "make sure it arrives" fee (not insurance, mind you), a conservation fee, and also a recommended tip for whoever made the quilts- it wouldn't let me adjust anything or contact customer service, so I gave up and so glad I found these reviews and saw what poor quality and how scammy this site is.

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. Product is very inferior. It is not a blandket but rather a stiff pad. Not as pictures. They added a shipping charge (besides shipping cost). Do not deal with this company.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

DON'T TRUST THE CHINESE ...

actually, ZERO. I have no idea about the product's quality because after a month's wait I still have not received the product. According to 17TRACK, whoever that is, the shipment finally moved the 3rd week of November and has been "In Transit" ever since. Latest update left Shang Hai 11/28 arriving in Queens, NY on1 2/04 and hasn't moved since. I'm waiting for a notification requiring I verify my entire life story before the shipment can move. I've been through this one time prior and swore I would never again order something directly from CHINA ... but did not know the location of origin until tracking indicated it. DO NOT EVER PURCHASE ANY POP UP AD ON THE WEB THAT DOES NOT IDENTIFY THE PLACE OF ORIGIN. IF IT WILL NOT STATE IT, IT'S PROBABLY CRAP FROM CHINA.

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Their email came back as “no longer exists” during a thread contacting their customer service regarding shipping tariffs once I found it it was coming from china -no tracking number, and fake American site that is actually in china, selling fake quilts they don’t ship. They literally deleted their customer service email yesterday when I asked about when it will be shipped. They have no phone number. Scum of the earth scammers, may their fart-souls and families suffer and rot in hell for the misery they cause. $375 down the drain for fake quilts from a fake company that were never sent. How is it possible that their ads dominate legitimate sites? Every place that promotes their website should be fined as well…google…Facebook. Friggin evil scam ruining people’s christmas.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

These people are unconscionable

These people are unconscionable. They make it impossible to contact them at their supposedly support email. Obviously they do not pick up the phone. They make it impossible to cancel an order. I will never use them again nor sure do you. I'm going to contact the better Business bureau as well as the attorney general if they do not respond.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

The worst

The worst! They did tell me they would refund %20 of my order. Ha. I’ve never felt so ripped off in my life.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

This company doesn’t even deserve a…

This company doesn’t even deserve a star! They claim that you’re buying a quilt that is actually an image printed on a piece of fabric! Cheap quality! I tried returning my order but they stated that they do not except returns if you are unsatisfied. Complete BS! DO NOT BUY, COMPLETE WASTE OF MONEY. this company should be shut down!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Bait and switch

Bait and switch. ‘Quilt’ received was a thin printed faded sheet autostiched onto a thin black sheet. No texture. Website depicts AI images of quilts, and AI ´customers for the reviews

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Everything went WRONG

Everything went WRONG

SCAM company
they added items to my receipt that I never ordered!
The NEXT MORNING I ATTEMPTED TO CORRECT THE ORDER —they said I had 2 HOURS TO “modify” any order
I looked at BBB (should have done that first) and saw the bad news ). In 12 hours they had already charged my credit card
I cancelled that

23 November 2025
Unprompted review
Rated 1 out of 5 stars

I was lucky enough not to get charged…

I was lucky enough not to get charged over a hundred on an order because something went wrong and I only ended up paying shipping and their stupid "tip" that I never agreed to. Stay away - not legit. It's sad that Google allows this website to be promoted to the top.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Scam

This is a scam did not check and when I read reviews there were no good ones essentially they stole the payment

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam scam scam

Scam scam scam. I ordered a quilt with elaborate design and stitching. I was sent a piece of fabric with a cheaply printed bee on it. I did not receive what I ordered. I submitted a complaint through pay pal and I receive an email from cozzyhomes asking me to drop the dispute. I did not. They gave me a partial refund. Crazy they expect me to still pay for a product that I did not order.

25 November 2025
Unprompted review

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