Cowboyhood Reviews 618

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 625 reviews, most reviewers were somewhat happy with their experience overall. Many consumers appreciate the unique designs and styles of the clothing, finding them appealing. The website is generally considered easy to navigate, making the ordering process straightforward for many. However, a significant number of people were dissatisfied with the product quality and how items are represented online. Reviewers frequently mention that the actual products received, particularly clothing, do not match the images or descriptions on the website, often being made of different, cheaper materials than advertised (e.g., printed polyester instead of knitted fabrics). There are also concerns about sizing discrepancies and the lack of detailed product information, such as button or zipper closures.

What people talk about most

Product

Customer experiences with products are ambiguous. Many reviewers express significant disappointment, citing... See more

Quality

Customers consistently express disappointment with quality. Reviewers report receiving cheap, thin polyester... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers report significant dissatisfaction, citing... See more

Website

Customers had ambiguous experiences with the website. Many reviewers expressed significant dissatisfaction,... See more

Price

Clients share ambiguous opinions on price. Many reviewers express dissatisfaction, describing items as being... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The website makes it appear that you are ordering a sweater. However, you are getting a hoodie that is printed in the design of the sweater. It's ok, but nothing what it was described to be.

Company replied

Rated 2 out of 5 stars

The clothes advertised on cowboyhood look great nothing at all like what I received in the mail. All printed satiny feeling material. The sweater was w really nice and fuzzy warm and cute but the othe... See more

Company replied

Rated 4 out of 5 stars

I liked how the navigation on the website was easy to follow and I had no problems when going back n forth to items on other pages while not losing my original place completely at an item of intrest.... See more

Company replied

Rated 4 out of 5 stars

The selections were great and so unique but due to the various items the search feature is not very helpful. Tried searching for items for women only and it still brought up items for men. Sizing is... See more

Company replied



Contact info

2.9

Average

TrustScore 3 out of 5

618 reviews

5-star
4-star
3-star
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1-star

Replied to 45% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Still waiting for it to arrive but it…

Still waiting for it to arrive but it looks really awesome. Most definitely one of its kind

26 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Peter Dietz,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Beautiful items to choose from

Beautiful items to choose from. Easy to navigate the website.

25 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Ben Greco,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 4 out of 5 stars

The visuals are great

The visuals are great, but when I ordered it was radio silent id like to get regular updates on the status of my order up to delivery.

22 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Erik,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

The process was simple

The process was simple and the discount's were great looking forward to seeing the product.

23 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Matt Dailey,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 4 out of 5 stars

I like how the designs of the clothing…

I like how the designs of the clothing look. It has a medieval fantasy vibe to it, and it was easy to set up an account.. That's as far as I'm going to be honest until I receive my delivery and see how good the quality is I'll update the review until then. Happy holidays!.

23 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Carlos Castro Alcremie knight,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 1 out of 5 stars

This order took 3 weeks to arrive

This order took 3 weeks to arrive, size was not even close, I’m sure it says it ships from china somewhere but it must be in the fine print. Bad deal all the way around. These people misrepresented this product. They suck.
Bogus product. Do not order this unless you are short on disappointment.

6 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Ray Schneider,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 5 out of 5 stars

Easy ordering process and checkout

23 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Kim,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

First time buyer

Merchandise appears very nice on picture and the acceptance was fast....now i have to wait for the time to deliver and the quality on touch and fitting.

23 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Jorge Whiteman,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 2 out of 5 stars

Hello- don't buy

Hello, I found the cowboyhood website thru youtube ads and liked the norse designs of the clothing.
I went to the site and searched for linen fabric items. I found several that claimed to be linen and I ordered them.

I did receive the items, they are sized accurately and look as described, however they are obviously not linen but instead polyester.

I would not have ordered them had cowboyhood been honest that they were polyester.

I requested a refund.
My request was ignored. Instead I was offered a 10% discount on my next order.
I demanded a refund.
I was offered a 30% discount on my next order.
I offered to pay the return shipping.
Crickets.
And so now I'm here.
To be clear- the garments were true to size, and looked as described. However, they were not made as represented. They are polyester, not linen.
And they have avoided accepting a refund in which I was willing to pay return shipping.
I can't in good conscious recommend dealing with cowboyhood.

Company reputation aren't built on things going right- it how they remedy things when they go wrong.
They blew it with me.
So be it.

3 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Mario,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 5 out of 5 stars

Very good service

Very good service

22 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Amanda Dunlap,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 1 out of 5 stars

Garbage merchandise.

I ordered a few items to see just how different they would be from the website....
verdict- Absolutely misleading merchandise.
Even the items listed as knitted are printed garbage.
the AI pics are soo far off the actual product, they should be considered as outright scammers. ordered a large and got what MIGHT fit a 10 year old who hasn't eaten for a week. Do not waste your money..... or, if you order from them, consider it a donation to China and try not to act surprised when/if you get the package.

22 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Manamana The Great,

Thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 4 out of 5 stars

Nice product

13 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Timothy Jacobs,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Cool coat green

Cool coat ,necklace waiting to check quality

21 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Edward Millett,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Ease of using website & placing order

21 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Richard,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Everything was great.

Everything was great.

20 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Eusebio Garcia,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 1 out of 5 stars

I would give 0 stars if that was…

I would give 0 stars if that was possible. False advertising and cheap and poorly made hoodies. My guy was really looking forward to this hoodie for Christmas and what he got looks like something that goes on the kitchen floor. Looks like a cheap plush rug. DO NOT ORDER FROM THIS SCAMMING COMPANY.

20 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Kristy Kenyon, thank you so much for your feedback. We are also sorry to hear about your negative experience with our product. We value customer feedback very much, and your comments are very important to us in ensuring we improve our products and services.

We would like to help you resolve this issue. Could you please contact our after-sales support at service@cowboyhood.com and provide photos of the product you received so we can verify and resolve your problem? We are committed to finding a satisfactory solution, whether it's a refund, an exchange, or any other way that can resolve your issue.

Thank you for bringing this to our attention, and we apologize again for any inconvenience caused.

Rated 5 out of 5 stars

Absolutely one-of-a-kind designs.

Magnificently absurd.

20 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear John Cadorette,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

I like the different types and colors…

I like the different types and colors of your products ,

19 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Daniel,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

Rated 5 out of 5 stars

Clothing is very nice looking

Clothing is very nice looking! There was way too many to choose from, good thing. Ask me again when and if everything shows up and fits. I never checked the return policy, my bad

18 December 2025
Unprompted review
Cowboyhood logo

Reply from Cowboyhood

Dear Smyleejj,
Thank you so much for your feedback.
We will continue to work hard to make every customer satisfied with our service and products.
Best Wishes

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