Cowal Building & Plumbing Supplies Ltd Reviews 166

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Cowal are great: excellent, friendly, customer service, but most importantly the best prices. The delivery drivers are helpful, putting the material in the best places for us.

Rated 5 out of 5 stars

Had 20 x tonne bags of red aggregate chips delivered across 3 x separate loads in the past two weeks. Superb service from the staff at Balloch and especially delivery driver Steven who is so helpful.... See more

Rated 5 out of 5 stars

We recently popped into Cowal building supplies to look at decorative white chips. Saw something we liked and spoke to Rachel Bates at the counter. What a joy to get good old fashioned service. Very p... See more

Rated 5 out of 5 stars

A helpful team that discussed the products they had in stock giving me options, a price that beat the big shed places, delivery when they said they would, and a friendly delivery driver that offloaded... See more

Company details

  1. Building Materials Supplier
  2. Building Materials Market

Written by the company

Cowal Building and Plumbing Supplies Whether you are building a house, residential development, are a DIY enthusiast or a commercial business we have the materials you need to get the job done, ensuring you achieve the best results. We provide a local building and plumbing supplies service run by the same family for many years. Service is our focus and we maintain a professional service to companies and individuals throughout Scotland.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The guy that was on the desk in the…

The guy that was on the desk in the Dalry depot yesterday is first class at his job! Exceptional customer service. He went above and beyond to make sure we got exactly what we were looking for. Thank you.

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

Seamless! Had what I needed and delivered when requested. Perfect! Special thanks to Rikki and Nathan who went above and beyond

25 February 2026
Rated 1 out of 5 stars

Terrible service. Very poor communication.

Went into my local Cowal to order a builders bag of pea gravel and land drain pipe. I was told that the pea gravel would be delivered 2 days later and staff would call me that day to let me know if they could order the land drain pipe. I did not receive a phone call so I called them and was told that they were still waiting on a response from the suppliers. 3days later my pea gravel hadn’t arrived so I went to the store to be told that the land drain pipe was unavailable but they could still order the pea gravel if I wanted. Absolutely atrocious service. Very annoyed because I could have ordered these items online but I was trying to support a local business who have been very good in the past. However, because of this experience I will not be coming back and will order from bigger suppliers online. Really disappointed.

7 November 2025
Unprompted review

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