Cowabi - Opiniones no oficiales 

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  1. Electronics & Technology

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Opiniones no oficiales


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1 review in the last 12 months

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Rated 1 out of 5 stars

I wanted to put 0 star but…

I wanted to put 0 star but unfortunately there isn't, I've tried to try the free hosting that they claim, I used it 1 day and then forgot about it, but unfortunately after the free period they will start the premium subscription without sending you any email or notification.

I taught I am the only one, until I came here and I've found out that they do it on purpose, because if not that would've happened only to me, they did the free membership just to take your money when the free time end, without any notification as any respectable company do.

I'm getting contacted by a company that collect depts, saying I have to pay and with interests, I'm not paying a dam thing, go to the Judge let see what he says about not sending a notification before starting the paid subscription, it's illegal and you won't take anything from me in the court,

if you want money do it the right legal way not by doing tricks, this what poor companies do to earn money

4 May 2023
Unprompted review
Cowabi - Opiniones no oficiales logo

Reply from Cowabi - Opiniones no oficiales

Dear Sami,

Thanks for your opinion.

The renewal dates of your services are indicated before placing your order, in your contract and in your control panel.

Sincerely,
Customer Support.

Rated 5 out of 5 stars

It's been about 8 months using cowabi

It's been about 8 months using cowabi , got upgraded recently cause of it's reliability .
I have been using the hosting to work on commercial web applications.
The features are just perfect for my needs. The pricing is really pocket friendly , very cheap. The support team are doing a great job 24/7 , quick response and quick fixes , that's amazing.

21 July 2021
Unprompted review
Rated 1 out of 5 stars

Really bad experience

No envian preavisos de renovacion automatica de subscripcion, se autorenovo en 2018 sin enviar ningun aviso y casi sin tener ningun uso.
Y no me di cuenta hasta ahora, 2021, cuando una empresa de cobro de deudas se puso en contacto conmigo para amenazar con ir al juzgado si no pagaba la deuda.

No les importa nada el usuario, solo conseguir el dinero.
----------------------
Really bad experience, I got an offer for one year in 2017. The offer expired without any use, and instead of remind about updating the subscription, they did it automatically without any message of any kind.

In 2021, I got a claim from a debt service saying that I have a debt with them from 2018 and they are gonna send me to the judge in case I don't close open invoices. I tried to discuss with them but impossible to achieve an agreement...

Wouldn't recommend to anybody.

21 July 2021
Unprompted review
Cowabi - Opiniones no oficiales logo

Reply from Cowabi - Opiniones no oficiales

Estimado Antonio,

Gracias por su opinión.

Las fechas de renovación de sus servicios vienen indicadas antes de realizar su pedido, en su contrato y en su panel de control.

Lamentablemente, la no utilización de nuestros servicios no supone la exención del pago de los mismos.

Atentamente,
Atención al cliente.

---------------------------------

Dear antonio,

Thanks for your opinion.

The renewal dates of your services are indicated before placing your order, in your contract and in your control panel.

Unfortunately, the non-use of our services does not imply an exemption from paying for them.

Sincerely,
Customer Support.

Rated 1 out of 5 stars

I have very bad experience with Don't Buy

I have very bad experience with cowabi. There is no live chat support for customer. You need to paid for support. I bought 1 year hosting but after 5 hour my order status show still pending.

15 May 2021
Cowabi - Opiniones no oficiales logo

Reply from Cowabi - Opiniones no oficiales

Hi Kaushik,

Unfortunately we were unable to activate your order as you used fraudulent billing information.

We take the security and veracity of data very seriously and reject any request that does not meet our criteria.

Bests,
Cowabi Team

Rated 1 out of 5 stars

Just want your money, not care about you

I don't think they have an ethical view of taking care of customers. Like any subscription-based company, they should let you know beforehand about the upcoming payments, and letting you know beforehand if you want to cancel. Instead, they just try to snitch the payment, and later it is too late to cancel... Poor and horrible customer service.
--
Sólo les importa cobrarte la suscripción sin avisarte, como hacen el resto de empresas de este tipo. Y una vez que te cobran ya no hay vuelta atrás, sólo quieren tu dinero...

2 December 2020
Unprompted review
Cowabi - Opiniones no oficiales logo

Reply from Cowabi - Opiniones no oficiales

Estimado David,

Tal y como le hemos comentado por email en varias ocasiones, los servicios son renovados con 30 días de antelación para evitar la interrupción de sus servicios. En su caso hemos comprobado que no se han enviado los avisos de renovación oportunos ya que tiene las notificaciones desactivadas en su cuenta de usuario.

Por otro lado, indicarle que el servicio técnico que nos requirió, era especifico para una página web que no fue desarrollada por nosotros, por lo que le ofrecimos un presupuesto para resolver su incidencia o bien que solicitase soporte técnico a quien había desarrollado su web. ya que su contrato solo incluye el servicio de Hosting y dominio.

Un saludo,
Atención al cliente.

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