Cover Your Wall Reviews 

738
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient delivery, often noting next-day arrivals and well-packaged products. People are highly satisfied with the excellent product quality, finding items like wallpaper and adhesives to be effective and easy to use. Many reviewers also highlight the very reasonable pricing and the professional, helpful service, including an easy ordering process and good communication. However, some people mentioned issues with not receiving requested product samples, leading to dissatisfaction and needing to purchase elsewhere.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Product

Users describe positive interactions with the product, often praising the excellent quality and selection... See more

Service

Clients share positive opinions on service, with many reviewers describing it as brilliant and excellent to... See more

Price

Consumers find price to be positive, with many reviewers highlighting very good and competitive pricing for a... See more

Quality

Reviewers highlight positive aspects of quality, noting that products like wallpaper are easy to use and of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more

Company replied

Rated 5 out of 5 stars

I ordered online from Ireland. Items coming from U.K. so small customs charge. Despite this and a postage charge, pricing very reasonable compared to purchasing here in Ireland! My order was delivered... See more

Company replied

Rated 5 out of 5 stars

A good selection to choose from , a very good price and prompt delivery. The instructions included were concise and we were thrilled with the results . Many thanks for an excellent product.

Company replied

Rated 5 out of 5 stars

The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more

Company replied


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Information provided by various external sources

We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

738 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(738)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent, I’d recommend covert your wall. Prompt delivery and great product. This is the second time I have purchased for them. The murals look fantastic and make a lovely addition to the interior design.

29 April 2024
Cover Your Wall logo

Reply from Cover Your Wall

Thank you for your kind review. I'm pleased the murals are what you were looking for!

Rated 5 out of 5 stars

Excellent

Easy to order, delivered next day and products were the best.

24 April 2024
Cover Your Wall logo

Reply from Cover Your Wall

Thank you for your kind review! We are pleased to hear that you were happy with our products!

Rated 2 out of 5 stars

Great Product, zero response to refund request

love the product, great quality

but purchased with the recommended adhesive which wasn't included in the delivery... left 3 answerphone messages and not had a response for a refund. not only that there was a 3 week delay due to no stock that was not mentioned when I bought the paper

27 March 2024
Unprompted review
Rated 5 out of 5 stars

2500 grade lining paper

This is a great product, seriously helped to even out an uneven wall prior to papering.

25 March 2024
Cover Your Wall logo

Reply from Cover Your Wall

Thank you for your kind review! I'm pleased you were happy with the product!

Rated 5 out of 5 stars

Telephone order

Telephoned to order, very helpful person answered, order taken and advised delivery would be next day.
Arrived on time and in good order

25 March 2024
Cover Your Wall logo

Reply from Cover Your Wall

Thank you for your kind review Ray!

Rated 5 out of 5 stars

100% would use again

Website easy to use. Google searched wallpaper code as local store had not got any after getting a sample. Wow what can I say not only a very good next working day delivery (small charge as order less than £100) but we also saved money. Thank you 🙏

26 March 2024
Unprompted review
Rated 2 out of 5 stars

I've not ordered yet as I have been…

I've not ordered yet as I have been trying to place an order to be shipped to the USA. the site asks you to inform them what you want to order and which I did and where the order would be sent, again provided all necessary information, and they will quote you a shipping price.

No reply after a week seems they don't much care about making a sale? If they don't want to ship over seas then why make the claim that you do? This is not looking good from a new customers point of view. Do you not want new customers to have a positive experience from beginning to end? This is very disappointing.

22 February 2024
Unprompted review

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