I recently ordered 2 rolls of thermal liner and a 10kg tub of adhesive from Cover Your Wall. Placing my ordered was easy and efficient. The site provided plenty of information to guide my purchase... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I ordered online from Ireland. Items coming from U.K. so small customs charge. Despite this and a postage charge, pricing very reasonable compared to purchasing here in Ireland! My order was delivered... See more
Company replied
A good selection to choose from , a very good price and prompt delivery. The instructions included were concise and we were thrilled with the results . Many thanks for an excellent product.
Company replied
The shipment came in two parts because of the awkwardness of the sizes, the courier lost the second part, Cover Your Wall shipped second part again immediately (naturally the first second part turned... See more
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Company details
Information provided by various external sources
We offer a great range of wallpapers, thermal insulation products, Fibreliners, Lining Papers and other wall covering accessories. If you find it cheaper elsewhere, we'll match the price! Free next-day delivery when you spend £100.
Contact info
Maylands Business Centre, HP2 7ES, Hemel Hempstead, United Kingdom
- 0800 009 6474
- info@coveryourwall.co.uk
- coveryourwall.co.uk
4.6
Excellent
738 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lack of communication didn't even know…
Lack of communication didn't even know you'd received order no tracking information , so just had to wait see if it arrived, always had some sort of information from ordering on line before apart from yourselves
26 January 2025
Reply from Cover Your Wall
Hello,
Thank you for your review. I have just checked your order and can see that a confirmation email was sent upon placing your sample order. Unfortunately we are unable to provide tracking information for samples as they are all sent through standard Royal Mail.
We apologise if you feel that the communication wasn't enough.
Kind regards
Marie
Have always used Cover Your Wall and…
Have always used Cover Your Wall and found it easy to order, quality to be good and quick turn around
26 January 2025
Reply from Cover Your Wall
Hi David, Thank you for your kind review. I'm pleased that you were happy with your product and your shopping experience!
Excellent Service
Cover Your Wall provided samples of wallpaper completely free. This made a big difference to us as we found it difficult to imagine the scale of each pattern. The service we received was outstanding and their communications regarding order confirmation and package tracking were excellent. I would definitely recommend this company.
26 January 2025
Reply from Cover Your Wall
Hi Caroline,
Thank you for your kind review. I'm pleased that the samples were a great help in making your decision and that overall you were happy with the communication and the service!
Best wishes,
Marie
Love the wallpaper,
Love the wallpaper,
Purchase arrived , as was advised.
Nice experience. Thank you
26 January 2025
Reply from Cover Your Wall
Hi Janet,
Thank you for your kind review! I'm pleased to hear that you were happy with your wallpaper purchase!
Best wishes,
Marie
Reply from Cover Your Wall
Thank you for your excellent review! I'm pleased you were happy with the service!
Great product & top quality service .
The wallpaper I ordered was super quality and the customer service from
Marie was fantastic. I needed more paper because I didn’t order enough. The communication was prompt and professional. I would highly recommend this business and congratulations to Marie on her customer service.
10 January 2025
Unprompted review
Reply from Cover Your Wall
Thank you so much for your kind review Siobhan. I'm super pleased you were happy with your wallpaper and the service!
Reply from Cover Your Wall
Thank you for your kind review Desmond, I'm pleased to hear that you are happy with the service you have received.
Reply from Cover Your Wall
Hi Anne,
Thank you for your kind review! I'm pleased to hear you are happy with your product!
Would recommend
I’ve now ordered from CoverYourWall a few times and the service has always been excellent. The website is easy to use to find what you need. Prices are very competitive and delivery quick.
5 December 2024
Unprompted review
Reply from Cover Your Wall
Thank you so much for leaving us a great review! I'm glad to hear you were happy with the service!
Great company
Great company, I have ordered from these several times now and everything has arrived quickly and no issues with our orders. I would recommend them to others and they are my first port of call for wallpaper.
16 December 2024
Unprompted review
Reply from Cover Your Wall
Hi Gemma,
Thank you so much for your kind review! We are glad to hear you are happy with the service!
Helpful advice and prompt delivery
28 November 2024
Reply from Cover Your Wall
Thank you for your kind review Alison!
Great service guys
Great selection of wallpapers with good pricing and delivery as described timeframe updated throughout
27 November 2024
Reply from Cover Your Wall
Thank you for your kind review!
Reply from Cover Your Wall
Thank you for the review! We are pleased to hear that the delivery was up to standard.
I received the delivery very promptly
I received the delivery very promptly. Marie was very helpful and kept me informed about availability of items.
26 November 2024
Reply from Cover Your Wall
Thank you for your very kind review! I'm glad to hear you were pleased with the service.
Price better than I can purchase…
Price better than I can purchase locally matched with super speedy delivery! Couldn’t ask for more…
27 November 2024
Reply from Cover Your Wall
Thank you for your kind review Gary, we are pleased to hear you're happy!
Reply from Cover Your Wall
Thank you for your order and for your kind review!
Reply from Cover Your Wall
Thank you for your kind review!
Received very quickly
Received very quickly, but unfortunately, the sample is so small it’s very difficult to see what it’s gonna look like on the wall
25 October 2024
Reply from Cover Your Wall
Thank you for your kind review!
Reply from Cover Your Wall
Thank you for your kind review Chris! I'm glad you were happy with the service.
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