Cover My Reviews 

Good value and customer care is very good.

Great price for services offered. Hopefully will continue with 5 star rating if I ever need to use it 😁

Easy to navigate website and good price.
Hopefully effective service when needed.

Very good service

Online not working so had to phone.
The rep was good

Generally no complaints, maybe once but cannot remember using them over 3 years.
Main complaint 3x10% plus rises
Over 3 years.

So simple and great cover for peace of mind

The process of renewing my annual cover was easy and straightforward. I awarded 4 stars instead of 5 stars because like everyone else in the insurance industry your price increases each year which means I am paying for the shortcomings or misfortunes of others. I'll be watching this almost 'robotic' price increase closely from now on. You really should hold your price down for motorists who year after year don't claim a single penny from you.

Easy to do, quick and simple instructions. Basic breakdown cover at a competitive price. Hopefully we not have to use, but gives peace of mind that it's there.

Very simple website to follow required information and decision process. Very good price too.

I contacted you to ask for my renewal price to be reduced and this was done immediately.

have emailed them twice for my dog insurance policy never reply

I had the breakdown cover for one year and fortunately never needed to use the service.

However, after one year, the policy was automatically renewed and the payment was taken without me actively renewing it. Their website does not provide an option to opt out of auto-renewal.

I contacted them by phone and also submitted a cancellation request through their website. However, after 5 days, the policy is still active and I have not received any refund or confirmation of cancellation.

I understand cancellations may take some time to process, but the lack of a clear opt-out option and the delay in handling my request have been frustrating.

The renewal team at CoverMy were helpful, efficient and friendly. I got all of our vehicles covered, at a very reasonable price. We have used them for several years and only ever had an issue once, on the hottest day of the year recently, where they couldn't get a recovery vehicle out to us for 8 hours (which was not great for my engineer!) The young lady I spoke to at renewal (her name escapes me - Chloe maybe?) was ever so kind and included our brand new van for the last 14 days of our expiring cover for no extra charge.

Daughter sorted it for me and said it was ok