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Cover My Reviews 

23,706
•
TrustScore 4 out of 5

4.2

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Considering 2,871 reviews, reviewers had a great experience with this company. Customers consistently praise the competitive and affordable pricing, often finding it significantly cheaper than other options or renewal quotes. The staff are frequently highlighted for their helpfulness, professionalism, and clear communication, contributing to a seamless customer service experience. Conversely, some customers expressed dissatisfaction with service limitations, such as restrictions on onward travel or towing distances. Others noted issues with auto-renewal, where policies were renewed without prior notification or an easy option to disable this feature, alongside reports of unhelpful or unprofessional call center interactions.

What people talk about most

Service

Clients share ambiguous opinions on service, with many reviewers praising the professional, friendly, and... See more

Price

Customers generally express satisfaction with the pricing, often finding it to be the cheapest or very... See more

Staff

Reviewers highlight positive aspects of staff, with many customers praising their professionalism,... See more

Subscription

Users describe ambiguous interactions with subscription renewals, with many expressing frustration over... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, efficiency,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Wouldn't auto renew our details, said they had a call to give card details.. all ok ,no email to confirm anything as we were told ( today or tomorrow ) nothing received!had to call again today and get... See more

Rated 4 out of 5 stars

Luckily I've never had to make a claim, but they offer a great price and cover me for everything I should hopefully ever need which is great. It is however rather cheeky to auto renew and not inform... See more

Rated 4 out of 5 stars

The process of renewing my annual cover was easy and straightforward. I awarded 4 stars instead of 5 stars because like everyone else in the insurance industry your price increases each year which me... See more

Rated 5 out of 5 stars

Wasn't great , broke down, clutch, had onwards travel but only offered recovery 26 mile radius, read policy said take me to local garage ,if repairs couldn't be done then onwards travel comes into eff... See more

Company details

  1. Insurance Broker
  2. Gadget Insurance Company
  3. Home Insurance Agency
  4. Pet Insurance Company
  5. Travel Insurance Company

Written by the company

We want our customers to feel assured in knowing that insurance with Cover My offers reliable, affordable cover, allowing you to protect what matters the most. CoverMy Breakdown Insurance | CoverMy Pet Insurance | CoverMy Gadget Insurance | CoverMy GAP Insurance | CoverMY Home Insurance | CoverMy Travel Insurance

Contact info

4.2

Great

TrustScore 4 out of 5

24K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(23,706)

2,646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Never sent me renewal email

Never sent me renewal email
Just automatically renewed even though states in year before email they contact you 3 weeks prior

Asked for a refund still yet to get a response

4 July 2026
Rated 1 out of 5 stars

No Morals !????

It's the lack of morale standards of these companies that gets me.
You don't renew a client's policy without telling them what the renewal price is beforehand.
Very bullish of you at cover my.

10 July 2026

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