Covercraft Industries Reviews 

Lindsay was absolutely amazing to work with. She handled my issues like a true professional.

It is relatively easy to fulfill a standard order. To me, that is not the mark of an excellent company.

The mark of an excellent company is how they deal with problems. Are they moral? Are they respectful? Covercraft is both.

They made a mistake on my order, but they took the time to communicate the mistake, correct it, and compensate me for the inconvenience.

Their craftsmanship is miles above average, so I wasn't worried about whether or not my product would be up to spec. What I am worried about is what every consumer is worried about - what happens when things go wrong. Covercraft answered that question with class, communication, and integrity.

You will have a very hard time finding better.

I give Covercraft a "1" ONLY because it's the lowest I can go. After ordering a sunshade for my 2020 Tacoma, I received a sunshade for a 2020 4Runner. Instead of issuing a replacement as I requested, the company refunded my $80--but only after forcing me to pay for the $20+ return mail. Meaning the mixup cost me 25% of the original price and I still don't have a product. In terms of the return process: It's easier to send mail from Siberia! First I had to call. Then I had to wait for an e-mail. Then I had to take pictures. Then I had to return the product. The process took better part of a month. In the meantime, Covercraft's Marketing Team sends as many as THREE sales e-mails per day--flooding my account. Never... again, Covercraft. You've lost a customer for life.

Ordered a Autobody Armor (their top of the line cover) for a classic car. The fit is excellent. But the exterior fabric needs more sealant. So now I'm spending additional money on a DIY solution. For +$700 this cover really shouldn't need anything.

Bought a Covercraft cover for my 5th wheel. Used it for two winters and it's completely falling apart. Plastic buckles broke the first time using it. Straps tore. And the fabric is very weak and cheap! I would NEVER use this product again.
Here i am on the third winter, I'm replacing buckles and straps and sewing patches to make it last 1 more year.
I would have been better off sewing tyvek sheets together to cover my very expensive 5th wheel.
This product is complete garbage! DO NOT PURCHASE!!!!

Wrong bottom sent, poor instructions and poor customer service. I spoke to 3 different customer support individuals and received 3 different instructions. Then they are charging me 25% restocking fee to return their poor product. I highly advise NOT to purchase from this company!

Basically, I purchased a $850 tarp that I could have gotten from a hardware store for $100. I am in total disbelief of what I received for the amount I paid. I can't even put this cover on the car without fear of scratching the paint. I had to purchase an additional $680 cover to put on the car first just to protect it from the $850 cover. These are the last covers I'll ever purchase from Covercraft Industries - The no return policy is in need of review in my opinion.

The sheepskin seat covers I got from covercraft are incomparable!! Highest quality materials and they fit so perfectly one would think they were original equipment installed at the factory!

I purchase a custom Carhartt Sunscreen for my 2025 Lexus GX 550 that has significant gaps at both sides and below the rearview mirror. There is no pillar or rearview mirror interference that would interfere with a good fit if properly measured and constructed. This is just poor quality and attention to detail during measurement and manufacture. This new sunshade is made from thin, flimsy material. The storage bag is 8-10" too long, again not a custom fit just a generic bag. Receiving box says this is for a 2024 Toyota Landcruiser/2025 Lexus GX 550 and these are significantly different vehicles and NOT the same windshield, shape or dimensions. Given this is supposed to be "Custom" fit for my vehicle I am extremely disappointed. This is my 4th Covercraft sunscreen over the years, the most expensive and the only one that fit so poorly. I will not recommend or purchase another Covercraft product. At $133 paying for and expecting a quality product I think it sad that the company products have dropped so low.

This company is nothing more than a scam. Good website, sells a high priced item than sends you garbage. Yet they know what they are doing because they have all the fine print worked out. Terrible company. Terrible people

UPDATE
Their customer service has NOT contacted me since they told me I could cut my cover to make it fit!
If they working with me to resolve the issue, that’s news to me !

I ordered custom seat covers for my 2016 jeep wrangler which cost over $700 and took weeks to get. The drivers side front seat cover has an opening which is supposed to go over the seat lever but the opening is too small and it does not fit or go over it. After sending 3 emails with pictures showing the issue, I finally got a response telling me that I CAN CUT THE OPENING TO MAKE IT FIT! So, I am supposed to cut my custom cover to make it fit correctly 😡 This company is terrible and I would never recommend them to anyone! They don’t stand behind their product.

This cover fits nicely and looks great on the car. It also repels water very well and does well in the wind without extra wind straps. I bought this cover in September of 2024 and recently had to go through the return process due to a rip that developed in it. After a little back and forth they agreed to have a look at it and did end up doing a warranty return and replacement on it. Thanks to the people in customer service who helped resolve this issue.

After decades of being a loyal customer for Hovercraft products and the companies it has acquired. I will never purchase another product. The seat covers for my 2025 did not fit and were candidly not what was described. After contacting them they refused to accept my return. Do not buy any of their products go elsewhere.

Ordered a set of front covers for 4Runner, paid over 300 for supposedly fitted covers that included headset and console. Order was a week late. It did not include console cover and is not fitted, it is 'custom' which means 'lose' fit. Called to return and was told I would have to pay not only shipping but also restocking fee (TBD by them once received and it could be anything between 30% to 50% of cost paid). A truly 'fitted' set of covers would be approximately 500+.

Just tried to install; passenger seat cover does not allow for seat adjustment controls so this not for a 'Limited' model of the 4Runner.

Order had no way of securing the bottom portion of the seat cover (I.e. no straps, Velcro, pillow). Customer service said they would send replacement & ensured it would go through “quality control” to make sure it was correct.
Received second set with again, no way of securing the bottom portions again.

Seat cover didn't fit. Reached out to see if they could send a new one or give me a refund. The customer service rep is a bot and kept saying they are "waiting a response from a higher support". This went on for months. It's just a loss at this point. Useless.

GOD
AWFUL customer service.
I bought these for my new vehicle. I also bought 2 other sunshades, so I spent a fortune with this company.
It’s quite obvious they did not update the design with the new 2025 expedition having the screens upfront and close to the windshield.
It is exceptionally difficult to install in the expedition- taking over 5-10 minutes as I have to force it, and it does not fit. My rearview mirror ends up getting moved, it is tremendous work.

I instantly reached out to customer service to get a refund. They had me take many photos at different angles. I did this. They had me send my Vin and the serial number. I did. Then they had me take six different measurements of the actual sunshade. All this work to tell me they’re not going to refund it.
Mind you these are not used.
What I think is that this is the 2024 expedition sunshades and they just have not updated it. Which is fine, but they absolutely refuse to refund me or exchange me for sunshades. I’m not committing to spending 15 minutes and pouring Sweat to get some freaking sunshades to fit in my vehicle each morning after dropping off kids and running into work.
It’s a HUGE regret of mine, buying from this company, it’s been a massive headache and I’m out several hundred dollars because of their awful customer service.
I would heavily advise against purchasing from them.

I have purchased windshield sunshades from this company for years because they *used* to be known for their high-quality products. In the past, their shades were made from thick, durable material with a felt backing and tightly stitched seams. They felt substantial, looked professional, and justified the price.

Unfortunately, the one I just received is a huge disappointment. The stitching is sloppy and widely spaced, the material is so thin it feels like flimsy cardboard, and it has none of the craftsmanship that made me a loyal customer in the first place. It’s hard to believe this is coming from the same company I once trusted.

To make matters worse, their return policy is extremely unfriendly. Not only do I have to pay for return shipping out of pocket, but they also charge a **25% restocking fee**—essentially penalizing the customer for discovering how far their quality has fallen.

It feels like they are cutting corners, charging premium prices for subpar products, and then making it harder for customers to get their money back once they realize they’ve been shortchanged. After years of repeat business, this experience has left me feeling cheated and frustrated. Sadly, I can no longer recommend this company.

Most expensive piece of cardboard I have ever purchased. Doesn't fit. Not even close. Covercraft wasn't interested. So much for wanting to improve their product.

I just spend 680.00 on seat covers for my ford ranger and they don’t come close to fitting. I called the phone rep was very rude. Zero help.they said there is no returns of custom seat covers,So now I’m out 680 bucks. Don’t ever do buisness with this company