Couture USA Reviews 

1,136
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

If you’re looking for a luxury handbag or clothing, do yourself a favor and stop in at Couture USA in Tampa, Florida. Great selection and the team of associates could not be more helpful and assist y... See more

Rated 5 out of 5 stars

I have been buying and selling at Couture for over 10 years! Catherine and her team are knowledgeable and professional. They are a great selection and always getting new items- would absolutely recomm... See more

Rated 5 out of 5 stars

Amazing store. The staff was so helpful and friendly and they have the best prices out of any designer consignment I’ve seen. 10/10 recommend!

Rated 5 out of 5 stars

Great company! The condition of the bag was better than I thought and their customer service is awesome. I highly recommend them.

Company details

  1. Bags and Luggage Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Jewelry Store
  5. Shoe Store

About Couture USA

Written by the company

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Couture Designer Resale Boutique offers a wide selection of authentic pre-owned designer handbags, jewelry, accessories, shoes and apparel featuring luxury designers that include Chanel, Louis Vuitton, Gucci, Hermes, David Yurman.

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Couture VIP

Sign up now for exclusive coupons and pre-sale updates before anyone else!

+75 OFF your first purchase

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100% Authentic – Free Shipping – 30-day Returns

Every item goes through a thorough review process to ensure it is a 100% authentic luxury piece, or your money back. We offer free standard ground delivery (Continental US only). All orders placed through Couture USA are shipped fully insured.

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Shop New Arrivals

Get paid for your gently used designer items!

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Sell to Us

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(1,136)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality and overpriced stuff...

Excellent, high-quality service. I didn't have any problems with my order from Couture USA. The stuff here are of course a little overpriced, but now I have a famous brand item. In general, I was very satisfied with the products of the company, they are of very high quality.

7 October 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Bartolomeu,

We’re so happy to know you had an amazing shopping experience with us. We try our best to price items as fairly as possible and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Wonderful local business

All of the staff and the owner are amazing, kind, knowledgeable and always helpful. They know their stuff. This store is an elegant, authentic local business, that has great prices and opportunities for high end luxury items at great prices. I am always confident buying here.

6 October 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Kgregor,

We’re so happy you feel that way about our team and our business. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Quality and Excellence

Always excellent service, and top quality items received. Items are always better than what is listed on the site. The prices are much better than most.

5 October 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Sarah,

We’re so happy to know you always have had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I love everything I buy from couture

I love everything I buy from couture. They have the best quality with the best prices.

1 October 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Angelica,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Excellent customer service and they…

Excellent customer service and they reply via email promptly, making you feel like they want your business and are willing to answer any questions. There was a mixup with my original order but they were able to compromise and in the end I ended up with a gorgeous, pre-loved LV. Their rating system is accurate from my experience. I would recommend them to anyone looking for rare vintage and pre-loved luxury finds.

25 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Brittney,

We’re so happy you were able to receive the item you truly wanted. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Just as described. Love my new crossbody bag!

24 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Aneta,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Always happy with all my Purchases at Couture

I Purchase an LV Cosmetic case was in perfect condition love my item just what I was looking for

23 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Deidra,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Love the sneakers and fast shipment…

Love the sneakers and fast shipment after payment confirmed.

23 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Thank you for your review, we are so glad that you love your new sneakers and that you had a great experience with us.

Rated 5 out of 5 stars

Love the Employees!

The employees at the store were such a good help, they were so generous and definitely made the sale happen for me. Definitely excited to go back to the store for more!

20 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Taylor,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

First time customer and impressed

The website is easy to navigate and has a great selection and fair pricing.The customer service is great. They contacted me for clarification on the address as I had two items going to two different places because one was a gift.

19 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Kritstina,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Alina is the best!!!!

17 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Linnea,

We’re so happy you had an amazing experience with Alina. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Great experience!

Good selection. Easy transaction. Great staff. Trusted seller.

15 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Tebra,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

This is my go to boutique for name…

This is my go to boutique for name brand items which always look like they’re straight from the fashion house! I love Couture USA. The packages are always secure and traceable. Returns are simple and you get 30 days to decide to KEEP your item. If not, pick another item and they’ll get it to you really quick. I just love my place!!

15 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Stacey,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Good stuff good price!

14 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Mai,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 4 out of 5 stars

Beautiful bag!

14 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Patricia,

We’re so happy to know you love your bag. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

I love buying from Couture USA and it's…

I love buying from Couture USA and it's the only online used site I will buy from and trust is truly authentic.

14 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Traci,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

My experience from the purchase to the…

My experience from the purchase to the delivery was excellent. The product was exactly as shown and the quality and condition was correctly stated. I am so thrilled with my purchase and at such a great price. I will be a repeat Customer. Thank you.

8 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Red,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Good work

Good work. I now know that I can relly on this store for all of my clothing needs because they have it all. What matters most is what they have to offer because they do have a lot ot offer. I bought even more tha I thought that I would buy and they were all exactly what I ordered when they arrived.

8 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Brenteg,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 5 out of 5 stars

Great service

Great service. I like how the store responded fast to my inquiries about some of the clothes they had on offfer. I got all the information that I needed before I made my order and it was great. The orders arrived on time and they were hat I had ordered. I know that this store is a good one and I will be interacting with them more.

8 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Emilijans,

We’re so happy to know you had an amazing shopping experience with us. We try our best and truly appreciate your review and feedback.

We hope you enjoy your new purchase!

Rated 3 out of 5 stars

I bought a Louis Vuitton backpack

I bought a Louis Vuitton backpack, overall good but it was described as “gently used” with only two of the scratches of the bag shown in the pictures however when I got it there was a lot more scratches that weren’t depicted and a week later after I purchased they had a good sale and wouldn’t apply the discount it’s whatever overall an okay experience I suppose

8 September 2020
Unprompted review
Couture USA logo

Reply from Couture USA

Hi Michael,

We are so sorry to hear you are not satisfied with your recent shopping experience with us. We try our best to offer a great experience to every customer that shops with us.

All of our items are described as accurately as possible. We also try to photograph all the imperfections an item may have to show the customer what they are really getting. We apologize your item was not as described and that additional wear was not portrayed fairly. Unfortunately, regarding our Labor Day Sale we are unable to apply discounts to an order that was made before or after the sale period.

We truly appreciate your feedback, once again we apologize for any inconvenience.

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