I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the oth... See more
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Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.
Contact info
United States
- collectibles@courtyard.io
- courtyard.io
Replied to 38% of negative reviews
Typically replies within 1 week
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Overall experience with Courtyard has…
Overall experience with Courtyard has been overwhelmingly positive. Definitely the best repack company/app I have utilized. Shipping times have improved since I started using them, which is another major plus. There have been some hiccups with funds transfers but nothing that was a substantial issue. Their buyback offers typically run higher than other apps, though at times it seems like their FMV (fair market value) isn't quite as on the ball as others. But, that can be beneficial for either party, so take that how you will. Overall great service and fun app to play around on.
Interesting patterns, people, and packs.
I’ve enjoyed a lot of what I’ve pulled, but sometimes you see the same cards getting pulled over and over again until someone decides to keep the card instead of selling it back. There are times where a lot of the same card but different cert numbers are pulled at relatively the same time and that doesn’t look fun. Alternatively there are different hits sorted by like a color for the tier list. That tier has a range. For example one range may be $50-$100 and almost every card I see pulled from that tier will barely be more than $50. That doesn’t seem optimally fair. Also I’m sure this is exactly how percentages typically work, but if you notice a certain pack dropping bad pulls back to back to back, a decent pull is on its way and it seems like a lot of people open with this in mind if you pay attention to the timing of when a pack starts getting opened rapid-fire. Just interesting things I’ve noticed while using Courtyard. I’m sure I’ll notice more as I continue paying attention.
Edit: I also forgot to add at times it will temporarily take your money without giving you a pack, but you will always get that money back in a few days, just a little irritation in the process. Also sometimes you will see a card pulled with a lower market value than what it says is even possible in the odds, but when that happens they will still give a buyback offer that is equal to if it’s market value was the minimum you could’ve gotten given the odds of that pack.
The fact that I know the cards are…
The fact that I know the cards are real. If I pull a card I dont want, I have the option to sell it for 90% only sell it on there platform for free.
The layout is very clean
The layout is very clean. I really appreciate how easy it is to navigate. I like doing the daily spins for points. I also like the draws they do for slabs by using the points. I would truly appreciate a promo voucher if the right person sees this 🤣. I love courtyard and try to send referral links when I can.
Your call to action to fix problems and…
Your call to action to fix problems and 1 week to answer or get back to you for customer service inquiries is unacceptable.
You can definitely get a high value…
You can definitely get a high value item for way less than it's worth. And selling back to Courtyard is very easy and convenient. When I sent my slabs home they were shipped and received within one day which is awesome.
Overall very fun app to use and amazing…
Overall very fun app to use and amazing service if there is any problems occurring! Very happy with my experience here
Some small issues and long waiting time
Some small issues and long waiting time on delivery but other than that great app and and customer service
Great Pulls
My best pull has been a 1999 1st Es Kabutops holo and a Jp 151 Pikachu AR. Great platform, so awesome for building your slab collection.
Good card and perfect delivery and service
Easy to use platform and good customer…
Easy to use and legitimate platform with good customer service. Only knock is sometimes the pool for a tier gets low and they don’t inform you. You end up seeing the same lower value card get repulled in a short amount of time and that feels bad.
Most everything on courtyard is really…
Most everything on courtyard is really good. The pull rates are fair and I have gotten so.e really good pulls. Only thi g that sucks about it is the point system. Its not even remotely fair at all. It cost so much points for a pack but u get a tiny amount of points per pack you buy. Its just completely unfair to get 30 points for a 25 dollar pack then charge 5000 for a free one. That's just not right.
Overall one of the better platforms for…
Overall one of the better platforms for repacked slab experience. FMV sometimes isn't as up to date to card ladder. the percentage rates fluctuate a decent amount on the $2500 pokemon pack, which i understand is from different inventory but i think being a bit more consistent there would be optimal. i know markets fluctate on cards so its hard.. overall having the marketplace and showing most recent pulls is a plus compared to competitors. customer service responds prompt, is helpful and is responsive after work hours which is nice and impressive.
Communication when ever I emailed Leah…
Communication when ever I emailed Leah she responded in a timely fashion
Amazing app love ripping packs and the…
Amazing app love ripping packs and the support I have recieved from the crew in some issues has been fixed promptly and to the fullest
Great customer service that always…
Great customer service that always fixes stuff that goes wrong.
Great experience and diverse portfolio to choose from.
App is essy & fun to use.
It is great and for the most part…
It is great and for the most part really has levelled up my collection how ever there are downsides to it that aren’t as favourable.
1. The fees there’s almost a fee everytime you click it makes it even harder being an overseas collector
2. The discount codes and coupons never work for me I’ve had 3 guaranteed codes that did nothing and the rest tell me they are invalid
3. The help takes for ever and never really solves anything no one is going out of the way to help me resolve the just click and paste answers
4. For the most part I feel like the odds are really unevenly stacked now and I haven’t been seen
Otherwise pretty good
Courtyard used to be top tier
Courtyard used to be top tier. Lately it is impossible to hit anything more than a few bucks the pack price. The system is super glitchy and has giving me a 404 error when trying to log in. Half the time now when I go to buy a pack the system freezes and money money gets stuck in limbo for 7-10 days. I used to love courtyard now it is more frustrating than fun.
Shipping + packing quality is legit
Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service kinda suck.
Great experience using the site
Great experience using the site, easy to navigate and redeem items or withdraw.
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